List of Interact SA Service Manager Customers
Lajeado, 95900-000,
Brazil
Since 2010, our global team of researchers has been studying Interact SA Service Manager customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Interact SA Service Manager for Contract Lifecycle Management, Supplier Relationship Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Interact SA Service Manager for Contract Lifecycle Management, Supplier Relationship Management include: Portal Hospital de Clínicas de Porto Alegre, a Brazil based Healthcare organisation with 5000 employees and revenues of $1.20 billion, Hospital Belo Horizonte Brazil, a Brazil based Healthcare organisation with 1200 employees and revenues of $60.0 million, Unimed Governador Valadares Brazil, a Brazil based Healthcare organisation with 125 employees and revenues of $14.0 million and many others.
Contact us if you need a completed and verified list of companies using Interact SA Service Manager, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Hospital Belo Horizonte Brazil | Healthcare | 1200 | $60M | Brazil | Interact Solutions | Interact SA Service Manager | Contract Lifecycle Management,Supplier Relationship Management | 2017 | n/a |
In 2017, Hospital Belo Horizonte implemented Interact SA Service Manager to manage supplier and contract workflows under its Contract Lifecycle Management,Supplier Relationship Management program. The deployment uses Interact Suite SA including the SA Service Manager module to handle supplier qualification, contract authoring and repository, and periodic performance evaluations, aligning the Interact SA Service Manager application with procurement and contract compliance functions across the hospital in Minas Gerais Brazil.
Operational coverage focused on procurement, contract administration, and vendor performance governance, with periodic performance evaluations embedded into procurement workflows to enforce qualification and ongoing compliance. Interact reports Hospital Belo Horizonte as a client since 2017 and records that the hospital awarded Interact an excellent supplier rating, and Interact states the deployment contributed to improved supplier oversight as reflected in the client evaluation score.
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Portal Hospital de Clínicas de Porto Alegre | Healthcare | 5000 | $1.2B | Brazil | Interact Solutions | Interact SA Service Manager | Contract Lifecycle Management,Supplier Relationship Management | 2011 | n/a |
In 2011 Portal Hospital de Clínicas de Porto Alegre began a partnership with Interact Solutions to deploy Interact SA Service Manager for Contract Lifecycle Management,Supplier Relationship Management. The vendor case materials state the system was implemented to support integrated risk, compliance and governance processes and to act as the reference system for managing contracts across the hospital.
Implementation concentrated on Interact SA Service Manager contract management capabilities, with a centralized contract repository, lifecycle workflows for authoring and approvals, and compliance traceability aligned to the hospital's governance requirements. Configuration emphasized automated contract status tracking and supplier relationship workflows that link contractual obligations to the hospital's risk and compliance controls.
Operational coverage included contract, risk and compliance processes used by clinical administration, procurement and governance offices across the hospital organization, consolidating contract records into a single authoritative source. The case materials indicate the deployment integrated the Interact SA Service Manager into existing risk and compliance process families to improve cross-functional visibility between contract records and governance workflows.
Governance and process restructuring focused on centralizing contract ownership, formalizing approval routing and establishing audit trails for compliance oversight, with Interact SA Service Manager serving as the authoritative contract store. The implementation aligned contract governance and workflow controls to the hospital's stated risk and compliance objectives.
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Unimed Governador Valadares Brazil | Healthcare | 125 | $14M | Brazil | Interact Solutions | Interact SA Service Manager | Contract Lifecycle Management,Supplier Relationship Management | 2024 | n/a |
In 2024, Unimed Governador Valadares is profiled in an Interact Suite SA case study, and usage of Interact SA Service Manager is inferred as part of that Suite deployment to support Contract Lifecycle Management,Supplier Relationship Management responsibilities across the cooperative. The published case study documents deployment of the Suite SA Strategic Adviser platform for quality, strategic and governance management, which provides the contextual signal for inferring SA Service Manager usage. This inference frames Interact SA Service Manager as the application addressing supplier and contract lifecycle workflows within the cooperative governance structure.
Interact SA Service Manager is described here through category-aligned capabilities typical of Contract Lifecycle Management,Supplier Relationship Management implementations, including a centralized contract repository, clause and obligation tracking, automated approval workflows, supplier onboarding and qualification modules, and audit ready lifecycle reporting. Standard workflows would include role based approvals, milestone and renewal alerts, and structured supplier performance tracking surfaced in governance dashboards. Configuration emphasis is expected on document management, policy enforcement and configurable workflow orchestration to meet healthcare procurement and vendor oversight requirements.
Operational scope inferred from the case study centers on cooperative level governance across procurement, quality assurance and supplier governance functions at Unimed Governador Valadares. Governance and process changes are expected to include standardized contract approval pathways, consolidated supplier records for oversight, and comprehensive audit trails to support the Strategic Adviser governance objectives described in the case study. The overall relationship is Unimed Governador Valadares Interact SA Service Manager Contract Lifecycle Management,Supplier Relationship Management supporting procurement and supplier governance functions.
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