List of Inxmail SMTP Mail Relay Customers
Freiburg im, 79106,
Germany
Since 2010, our global team of researchers has been studying Inxmail SMTP Mail Relay customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Inxmail SMTP Mail Relay for Marketing Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Inxmail SMTP Mail Relay for Marketing Automation include: DEICHMANN, a Germany based Retail organisation with 49000 employees and revenues of $9.30 billion, Vorwerk, a Germany based Manufacturing organisation with 9394 employees and revenues of $3.44 billion, Slv Germany, a Germany based Manufacturing organisation with 600 employees and revenues of $180.0 million and many others.
Contact us if you need a completed and verified list of companies using Inxmail SMTP Mail Relay, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Inxmail SMTP Mail Relay customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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DEICHMANN | Retail | 49000 | $9.3B | Germany | Inxmail | Inxmail SMTP Mail Relay | Marketing Automation | 2018 | n/a |
In 2018 DEICHMANN implemented Inxmail SMTP Mail Relay as a core Marketing Automation capability to centralize loyalty and promotional email communications for its Deichmann PLUS omnichannel program. The implementation of Inxmail SMTP Mail Relay supported the brand objective of linking in-store and online touchpoints and positioned the application as the primary engine for marketing and CRM driven customer communications across multiple countries.
The deployment emphasized SMTP Mail Relay functionality, centralized sending controls, and consolidated bounce management, with configuration to support automated, up-to-date product mailings and template-driven campaign orchestration. Standard Marketing Automation workflows such as segmentation, scheduling, and deliverability controls were applied to sustain regular product mailing cadences and to maintain consistent sender reputation across markets.
Operational coverage extended to cross-country sending and omnichannel loyalty interactions, integrating with in-store loyalty touchpoints and online storefront channels to align customer messaging across channels. A global blacklist was implemented within the Inxmail SMTP Mail Relay environment to enforce compliance and suppress prohibited recipients across all sending operations, improving cross-border deliverability governance.
Governance focused on centralized operational controls for sending policies, bounce handling procedures, and list hygiene to support Deichmann PLUS communications. The case study documents outcomes of increased customer binding and online growth as part of the marketing and CRM use case driven by the Inxmail SMTP Mail Relay implementation.
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Slv Germany | Manufacturing | 600 | $180M | Germany | Inxmail | Inxmail SMTP Mail Relay | Marketing Automation | 2023 | n/a |
In 2023 Slv Germany implemented Inxmail SMTP Mail Relay within a Marketing Automation context to standardize and scale personalized transactional emailing for its global dealer network. The implementation targeted transactional email processes driven by e-commerce events and was explicitly aligned with Inxmail Commerce for transactional mail to support country specific communications for dealers in over 100 countries.
The technical configuration combined the Inxmail Commerce transactional module with the Inxmail SMTP Mail Relay application to orchestrate message rendering, localization, and outbound delivery. Configuration work emphasized transactional templates and personalized content insertion consistent with Marketing Automation workflows, leveraging Inxmail servers for message relay and delivery routing.
Operational integration included a direct integration with the Spryker e-commerce backend to propagate order and account events into Inxmail Commerce, enabling automated transactional sends. The rollout covered commerce and dealer communications use cases across SLV Germanys global footprint, with the integration points focused on event-driven orchestration between Spryker and Inxmail.
Governance and process changes concentrated on centralizing transactional template management and enforcing country specific content rules to ensure compliant, localized communications. Outcomes described in the case study include improved automated country specific communication and reliable global delivery via Inxmail servers, with Inxmail SMTP Mail Relay and Inxmail Commerce serving as the core transactional email infrastructure.
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Vorwerk | Manufacturing | 9394 | $3.4B | Germany | Inxmail | Inxmail SMTP Mail Relay | Marketing Automation | 2022 | n/a |
In 2022, Vorwerk implemented Inxmail SMTP Mail Relay to support Marketing Automation for large-scale, multilingual email programs. The deployment targeted both marketing and transactional email workflows, sending about 15 million emails across roughly 50 countries and centralizing campaign management for regional teams.
Implementation centered on provisioning the Inxmail SMTP Mail Relay as the transactional and campaign SMTP layer, together with deliverability-focused configurations. Vorwerk prepared recipient lists, set up a dedicated sending subdomain to isolate sending reputation and enable authentication and reputation management, and configured campaign orchestration capabilities to manage multilingual templates and regional sending schedules.
Operational work involved coordinating with major mailbox providers to optimize inbox placement and register the dedicated sending domain, and it incorporated list hygiene, segmentation, and regional compliance alignment to support localized editorial needs. The technical scope emphasized a centralized SMTP relay architecture that preserved local editorial control while providing unified sending policies.
Governance and process changes formalized list preparation and deliverability escalation workflows, delegating editorial autonomy to Vorwerk marketing teams with the Inxmail SMTP Mail Relay as the control point for sending policies. The implementation resulted in markedly improved inbox placement and increased editorial autonomy for Vorwerk's teams.
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