List of ISAH Mobile Field Service Customers
ISAH Business software
Droogdokkeneiland 11,
Tilburg, 5026 SP,
Netherlands
Tilburg, 5026 SP,
Netherlands
31 88 4724 000
Professional Services
100
$10M
Since 2010, our global team of researchers has been studying ISAH Mobile Field Service customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ISAH Mobile Field Service for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ISAH Mobile Field Service for Field Service Management include: AAE, a Netherlands based Manufacturing organisation with 550 employees and revenues of $90.0 million, Trappenfabriek Vermeulen, a Netherlands based Manufacturing organisation with 130 employees and revenues of $25.0 million, Lalesse Logistic Solutions, a Netherlands based Manufacturing organisation with 80 employees and revenues of $16.0 million, Roelofsen Horse Trucks, a Netherlands based Manufacturing organisation with 80 employees and revenues of $14.0 million, Devapo, a Netherlands based Manufacturing organisation with 50 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using ISAH Mobile Field Service, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ISAH Mobile Field Service customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AAE | Manufacturing | 550 | $90M | Netherlands | ISAH Business software | ISAH Mobile Field Service | Field Service Management | 2024 | n/a |
In 2024, AAE implemented ISAH Mobile Field Service as part of its ISAH Business software estate, deploying a Field Service Management solution to support after sales and on site maintenance for a Netherlands based machine and equipment manufacturer with 550 employees. The implementation is positioned alongside the companys ongoing ISAH ERP usage, leveraging existing enterprise standards and the organization focus on data quality formed during recent SCSN and purchasing projects.
The deployment emphasized core Field Service Management capabilities, including mobile work order capture for technicians, task scheduling and dispatching, service history and asset tracking, and parts consumption recording in the field. Configuration work focused on aligning technician workflows, mobile UI for job execution, offline data collection for sites with poor connectivity, and structured service reporting to support operational traceability and continuous improvement.
Governance followed an incremental rollout model with ICT oversight and key user participation drawn from operations and service teams, reusing the companies established practice of rigorous master data validation and test order cycles from the SCSN experience. The program targeted tighter coordination between service, spare parts procurement and shop floor maintenance processes, and was staged to allow pilot validation by power users before broader adoption.
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Coppens Metaal-techniek | Manufacturing | 20 | $3M | Netherlands | ISAH Business software | ISAH Mobile Field Service | Field Service Management | 2017 | n/a |
In 2017, Coppens Metaal-techniek adopted ISAH Business software and subsequently implemented ISAH Mobile Field Service as part of its Field Service Management deployment. The company, based in Westerhoven in the metal industry, staged the rollout after stabilizing core ERP processes and then added Mobile Field Service alongside Shop Floor Control and Isah PowerBI to support operations and KPI visualization.
ISAH Mobile Field Service was configured to align with existing ERP workflows, enabling mobile-enabled field operations and integration into internal job and production tracking. The implementation emphasized clean master data and standardized pricing scales to enable automation, and workflows were mapped so that messages that enter via the SCSN network are processed logically within the ISAH ERP, preserving order, confirmation and inventory logic.
Coppens established an SCSN connection to supplier MCB and went live with SCSN communication in 2022, enabling purchase orders to be exchanged digitally and processed automatically. The integration required unit-of-measure alignment and a conversion table where needed, testing via exchange of messages and a coordination meeting, then rapid go live. Isah acted as both ERP vendor and SCSN Service Provider, providing a single point of contact for configuration and message handling.
Governance and rollout planning focused on sequencing from suppliers to customers, starting with standardized supplier processes to minimize coordination overhead. Coppens plans to extend SCSN-based automation to order confirmations and invoices and to scale connections to multiple suppliers and several customers, with stated benefits including faster order submission before cutoffs, reduced manual processing, improved collaboration with MCB, and lower error rates in procurement workflows.
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Devapo | Manufacturing | 50 | $6M | Netherlands | ISAH Business software | ISAH Mobile Field Service | Field Service Management | 2021 | n/a |
In 2021, Devapo implemented ISAH Mobile Field Service to introduce Field Service Management capabilities across its service organization. Devapo is a Netherlands based machine and equipment manufacturer headquartered in Asten with just over 50 employees, and the ISAH Mobile Field Service rollout was part of a broader Isah deployment that also included Isah Finance and the Supply Chain Integrator.
The implementation configured ISAH Mobile Field Service to provide service engineers with scheduled assignment visibility and mobile capture of material consumption, hours and costs. ISAH Mobile Field Service is tied to Devapo’s production stock model so that a service engineer consuming parts in a service vehicle triggers a replenishment request into the production database, enabling material flow automation between field operations and central inventory.
Integrations were scoped explicitly, the deployment includes the Supply Chain Integrator using the SCSN standard to automate communication between service and production, planned automated data exchange with Devapo’s CAD application, and a customer portal feed to expose order progress and product availability. The configuration supports multi entity operations, reflecting Devapo’s need to coordinate production, service and commercial processes across its various companies including German and Belgian entities.
Governance and rollout was organized through a project team and a schedule of Isah Key User trainings, with an initial phased rollout focused on essential processes and a target go live in September 2022. Process mapping performed in 2020 by the ERP project manager informed configuration priorities, and the implementation plan emphasizes integrated workflows from service assignment through replenishment and finance posting.
The ISAH Mobile Field Service deployment at Devapo is positioned to unify field service, inventory replenishment and financial handoffs, with explicit goals to eliminate isolated systems, automate material replenishment for service vehicles and provide real time order visibility for customers.
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Instyle Concepts | Manufacturing | 20 | $3M | Netherlands | ISAH Business software | ISAH Mobile Field Service | Field Service Management | 2019 | n/a |
In 2019, Instyle Concepts went live with ISAH Business software at its Zwolle site and began planning deployment of ISAH Mobile Field Service as part of its broader ISAH rollout. Instyle Concepts is a furniture and interior projects company of about 20 to 22 employees, and the ISAH engagement combined ERP, CRM and logistics functionality under a single vendor footprint, with ISAH Mobile Field Service positioned to extend field operations. This implementation is aligned to the Field Service Management category and the ISAH Mobile Field Service application is referenced as the mobile enablement layer for assembly and onsite workflows.
The functional scope implemented included the complete logistics module, ISAH CRM capabilities, and financial administration within the ISAH suite, all exercised through status-driven process flows. The ISAH solution was configured to enforce statuses across commerce, work preparation, and logistics, which allowed process orchestration and reduced ambiguity in handoffs. ISAH Mobile Field Service is planned to automate assembly worker tasks, drive electronic packing slips, and capture field activity without paper, reflecting typical Field Service Management functional patterns such as mobile job dispatch, digital checklists, and proof of delivery.
Integrations were explicitly scoped to connect the company webshop to ISAH so that orders flow automatically into the ERP, and the organization planned group-level data consolidation across sister companies in ISAH for holding-level reporting. There is interest in using PowerBI against ISAH data for customized reporting and analytics, indicating an analytics export or reporting integration layer will be required. These integration touchpoints position ISAH as the central system of record for order, logistics and customer data within the Venture Group footprint.
Governance and rollout were run with a small core of key users and a strict testing policy driven by ISAH, training sessions that moved from offline to online near go-live, and a go-live decision gated on user readiness. The deployment forced an explicit rework of the organizational chart and role definitions to match ISAH status transitions, clarifying responsibility for commerce, work preparation and logistics. This governance approach emphasized process alignment, scripted testing, and staged user training to minimize disruption during the cutover.
Early operational outcomes reported by company leadership were a clearer division of tasks and faster role clarity due to status-based workflows, an almost hitch-free go-live attributed to focused migration and testing, and consultant flexibility during training. Instyle Concepts identified direct opportunities from ISAH Mobile Field Service for electronic packing slips, reduced paper use, and a more professional customer-facing field operation, and continues to pursue webshop-ERP integration and PowerBI reporting as follow-on initiatives.
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Lalesse Logistic Solutions | Manufacturing | 80 | $16M | Netherlands | ISAH Business software | ISAH Mobile Field Service | Field Service Management | 2024 | n/a |
In 2024 Lalesse Logistic Solutions implemented ISAH Mobile Field Service to professionalize its service organization and reduce administrative burden. Lalesse Logistic Solutions is a Netherlands based manufacturer and systems integrator for warehouse automation, the implementation covered a service scope of 60 plus employees and targeted the internal service, field service engineers and the financial department. This deployment is categorized under Field Service Management and explicitly uses ISAH Mobile Field Service as the operational application.
The implementation configured two core capabilities, the ISAH Mobile Field Service module and Time Registration, with field mechanics provisioned with tablets to enter start and end times on site. Functional workflows were standardized so work orders prepared in the Isah core system are executed and closed in ISAH Mobile Field Service, historical service data is available on location, articles can be issued from vehicle stock, kilometres can be registered and stock is processed at order close rather than at invoicing. The ISAH Mobile Field Service application was instrumented to capture time, materials and closure documentation in a single record and to generate the PDF reports previously assembled by Excel and email.
Operationally the solution changed how incidents originate and are handled, allowing service employees to create orders outside office hours and following the same standardized process as orders created by the internal service during office hours. The deployment consolidated multiple communication channels into a single source of truth, reducing internal email traffic and eliminating manual retyping across time registration, post calculation and invoicing processes. The scope of change impacted service delivery, back office service coordination and the finance function responsible for invoicing and cash flow.
Governance and rollout emphasized process design over point solutions, with Lalesse defining the desired end to end service flow before configuring ISAH Mobile Field Service. Tablets were issued to technicians as part of the rollout and Time Registration was implemented concurrently to ensure hours are processed correctly at source. Lalesse also documented a roadmap to expand functionality, including an editing plan board for scheduling and an internal ticketing layer to further reduce email volume.
Early outcomes reported by Lalesse are explicit, including a reduction in internal administration time of approximately 8 to 16 hours per week and a shortening of the service closure to invoicing window to about 1 to 2 weeks where previously it could take twice as long. Stock reliability of service vehicles increased because article numbers are now processed on order close, and earlier completion of service records enables faster invoicing which has a positive effect on cash flow. These outcomes align directly with the original goals of fewer internal emails, reduced administration time, a more professional appearance and improved cash flow.
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Manufacturing | 80 | $14M | Netherlands | ISAH Business software | ISAH Mobile Field Service | Field Service Management | 2021 | Komexo |
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Manufacturing | 130 | $25M | Netherlands | ISAH Business software | ISAH Mobile Field Service | Field Service Management | 2019 | n/a |
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Buyer Intent: Companies Evaluating ISAH Mobile Field Service
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD ISAH Mobile Field Service Coverage
ISAH Mobile Field Service is a Field Service Management solution from ISAH Business software.
Companies worldwide use ISAH Mobile Field Service, from small firms to large enterprises across 21+ industries.
Organizations such as AAE, Trappenfabriek Vermeulen, Lalesse Logistic Solutions, Roelofsen Horse Trucks and Devapo are recorded users of
ISAH Mobile Field Service for Field Service Management.
Companies using ISAH Mobile Field Service are most concentrated in Manufacturing, with adoption spanning over 21 industries.
Companies using ISAH Mobile Field Service are most concentrated in Netherlands, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ISAH Mobile Field Service across Americas, EMEA, and APAC.
Companies using ISAH Mobile Field Service range from small businesses with 0-100 employees - 71.43%, to mid-sized firms with 101-1,000 employees - 28.57%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of ISAH Mobile Field Service include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified ISAH Mobile Field Service customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Field Service Management.