Royal Automobile Association of South Australia
41 Hindmarsh Square,
Adelaide, 5000, SA,
Australia
Adelaide, 5000, SA,
Australia
61 8 8202-4600
Professional Services
Royal Automobile Association of South Australia Technographics
Royal Automobile Association of South Australia Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Royal Automobile Association of South Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Royal Automobile Association of South Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Royal Automobile Association of South Australia has purchased the following applications: TechnologyOne Accounts Payable for AP Automation in 2010, Frontier Software iChris for Core HR in 2011, Express Travel Group for Travel Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Royal Automobile Association of South Australia is running and its propensity to invest more and deepen its relationship with TechnologyOne , Frontier Software , ServiceNow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Royal Automobile Association of South Australia revenues, which have grown to $445.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Royal Automobile Association of South Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Royal Automobile Association of South Australia Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne Accounts Payable | AP Automation | ERP Financial Management | n/a | 2010 | 2011 |
In 2010 Royal Automobile Association of South Australia implemented TechnologyOne Accounts Payable as its AP Automation solution. The deployment targeted corporate finance functions supporting RAA Inc and RAA Insurance finance departments and addressed daily accounts payable processing, invoice archiving, petty cash controls and vendor dispute resolution.
TechnologyOne Accounts Payable was configured to provide invoice capture and processing, approvals workflow, electronic payment orchestration and supplier invoice archiving, reflecting typical AP Automation capabilities. Configuration work reflected established finance workflows including fortnightly payroll processing, accounts receivable relief procedures and distribution of monthly financial reports to departmental managers. Role based access and privacy controls were applied to maintain confidentiality of staff and client personal details while formalizing archival and debt referral procedures.
Operational rollout included data collection and staff training activities led by the internal project team, with accounts staff who maintained transaction processing on Finance 1 supporting the transition. The implementation included secondments of finance personnel into RAA Security and RAA Insurance finance departments to coordinate integration and change management across departments. Governance changes aligned AP processing rules, dispute resolution responsibilities and archive retention workflows to the centralized TechnologyOne Accounts Payable environment.
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ERP Financial | ERP Financial Management |
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2010 | 2011 |
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Expense Management | ERP Financial Management |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Frontier Software | Legacy | Frontier Software iChris | Core HR | HCM | n/a | 2011 | 2011 |
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Employee Self Service | HCM |
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2010 | 2010 |
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HR Service Delivery | HCM |
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2018 | 2019 |
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Learning and Development | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2011 | 2011 |
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Recruiting | HCM |
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2014 | 2014 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Express Travel Group | Legacy | Express Travel Group | Travel Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Royal Automobile Association of South Australia implemented Express Travel Group as its Travel Management application. The deployment consolidated RAA booking workflows for member travel and corporate travel coordination under the Express Travel Group platform to centralize reservations and itinerary management.
Configuration emphasized category-aligned capabilities typical of Travel Management solutions, including a booking engine, itinerary and passenger profile management, travel policy enforcement, and reporting and auditing functionality. Express Travel Group was configured to support automated booking workflows and traveler profile controls to align bookings with RAA travel policies.
Operational integration included use of booking systems and travel provider interfaces, explicitly referencing Amadeus IT Group and Express Travel Group as systems used by RAA, and connectivity to airlines, accommodation and tour providers. The implementation covered travel assistance coordination, routing support requests and member offers through third party Travel Assistance services and travel providers as described in RAA travel terms.
Governance and data handling were addressed through updated privacy and consent terms that permit disclosure of traveller personal information to overseas recipients such as travel providers and booking systems, and to third parties providing Travel Assistance or member benefits. Operational controls focused on consent alignment, data sharing rules, and procedural routing for assistance and partner interactions to support the Travel Management function.
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Travel Management | ERP Services and Operations |
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2021 | 2021 |
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Travel Management | ERP Services and Operations |
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2021 | 2021 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ML and Data Science Platforms | AI Development |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2013 | 2013 |
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PR and Media Communication | CRM |
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2025 | 2025 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Royal Automobile Association of South Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Royal Automobile Association of South Australia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Royal Automobile Association of South Australia Technographics
Royal Automobile Association of South Australia is a Professional Services organization based in Australia,
with around 1300 employees and annual revenues of $445.0 million.
Royal Automobile Association of South Australia operates a diverse technology stack with applications such as
TechnologyOne Accounts Payable, Frontier Software iChris and Express Travel Group,
covering areas like AP Automation, Core HR and Travel Management.
Royal Automobile Association of South Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as TechnologyOne, Frontier Software and Express Travel Group.
Royal Automobile Association of South Australia recently adopted applications including
Isentia Platform in 2025, Articulate 360 Platform in 2022 and Express Travel Group in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Royal Automobile Association of South Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Royal Automobile Association of South Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Royal Automobile Association of South Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.