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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of Itron IntelliFLEX DERMS Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Central Hudson Utilities 1130 $1.0B United States Itron Itron IntelliFLEX DERMS Utilities Distribution Management 2017 n/a
In 2017 Central Hudson implemented Itron IntelliFLEX DERMS and deployed Itron’s IntelliSOURCE Enterprise demand response management system to operate its Peak Perks targeted demand management program in New York. The deployment focused on constrained distribution zones and used Wi Fi thermostats and load control switches to orchestrate targeted load reduction and peak management, bringing Utilities Distribution Management capabilities into day to day distribution operations and program management at Central Hudson. Itron IntelliFLEX DERMS was configured to provide edge DER coordination, zone level control and demand response orchestration with telemetry driven dispatch logic and automated event initiation consistent with distribution management workflows. Operational scope centered on distribution operations and customer energy management for the Peak Perks program, with governance structured around zone enrollment, event dispatching and program enrollment processes, and the program achieved high participation and zone level peak reduction recognized in 2017.
Duke Energy Utilities 26413 $30.4B United States Itron Itron IntelliFLEX DERMS Utilities Distribution Management 2022 n/a
In 2022, Duke Energy deployed Itron IntelliFLEX DERMS in a Utilities Distribution Management use case to operate a managed EV charging and off peak credit pilot in Florida. The work was executed by Duke Energy Florida using Itron’s DER Optimizer built on the IntelliSOURCE platform as the core orchestration and optimization layer. The Itron IntelliFLEX DERMS implementation focused on functional modules for participant enrollment, charging session monitoring, incentive tracking and reporting, and demand response scheduling for EV load shifting. The DER Optimizer and IntelliSOURCE platform provided real time session telemetry ingestion, rule based off peak control and incentive accounting workflows aligned with distribution management and DERMS class capabilities. Operational scope was a distribution and demand response pilot in Florida that began in Q1 2022, enrolling thousands of vehicles across the program. The deployment shifted the vast majority of participant EV charging to off peak hours, demonstrating coordinated grid edge DER management at the distribution level. Governance and rollout were managed as a defined pilot with enrollment workflows and reporting chains for incentive reconciliation and operational monitoring. The implementation maps the DER Optimizer use case into Itron IntelliFLEX DERMS family functionality for grid edge DER coordination, positioning the Utilities Distribution Management application to support expanded coordination of distributed EV load.
Xcel Energy Utilities 12000 $13.4B United States Itron Itron IntelliFLEX DERMS Utilities Distribution Management 2024 n/a
In 2024 Xcel Energy announced deployment of Itron IntelliFLEX DERMS to support Utilities Distribution Management for a distribution and grid operations use case concentrated in Colorado. The program is structured to create an advanced virtual power plant that aggregates Tesla Powerwall home batteries for real time distributed energy resource coordination, with active deployment activity scheduled into 2025. Itron IntelliFLEX DERMS is being configured to provide core DER aggregation and VPP orchestration capabilities, including device telemetry ingestion, state of charge monitoring, distributed dispatch logic, and rule based flexibility controls consistent with Utilities Distribution Management workflows. The configuration emphasizes localized grid balancing and automated peak management routines, aligning DER dispatch with distribution system needs and operational control signals. Integrations explicitly include Tesla Powerwall assets for residential battery aggregation and two way control and telemetry exchange between customer sited batteries and the DERMS platform. Operational coverage is focused on distribution operations and VPP services across Xcel Energy sites in Colorado, impacting functions such as distribution operations, grid planning, and DER program enrollment and operations. Governance and rollout are staged, with announced activity spanning 2024 into 2025 and operational processes defined for DER enrollment, dispatch permissioning, and operational handoffs between field operations and the control room. The deployment is positioned to improve localized grid balancing and peak management through centralized DER coordination under the Itron IntelliFLEX DERMS implementation.
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FAQ - APPS RUN THE WORLD Itron IntelliFLEX DERMS Coverage

Itron IntelliFLEX DERMS is a Utilities Distribution Management solution from Itron.

Companies worldwide use Itron IntelliFLEX DERMS, from small firms to large enterprises across 21+ industries.

Organizations such as Duke Energy, Xcel Energy and Central Hudson are recorded users of Itron IntelliFLEX DERMS for Utilities Distribution Management.

Companies using Itron IntelliFLEX DERMS are most concentrated in Utilities, with adoption spanning over 21 industries.

Companies using Itron IntelliFLEX DERMS are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Itron IntelliFLEX DERMS across Americas, EMEA, and APAC.

Companies using Itron IntelliFLEX DERMS range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 66.67%.

Customers of Itron IntelliFLEX DERMS include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Itron IntelliFLEX DERMS customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Utilities Distribution Management.