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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of ITRS Group Opsview Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
XConnect Professional Services 50 $5M United Kingdom ITRS Group ITRS Group Opsview Network Management and Monitoring 2016 n/a In 2016, XConnect implemented ITRS Group Opsview to deliver end-to-end monitoring for its global telephone-number intelligence platform. The deployment targeted Network Management and Monitoring across multiple primary and secondary sites in the UK and EMEA, focusing on infrastructure and network monitoring to centralize telemetry for the platform. Configuration emphasized centralized host and service checks, custom monitoring tests, and consolidated reporting to provide consistent operational visibility across sites. Opsview Enterprise instrumentation was used to standardize alerting and notification workflows and to enable richer tests and reporting for operations. The implementation impacted partner support and operations teams by improving detection and resolution times and by reducing on-call overhead. Operational governance centered on unified monitoring policies and consolidated dashboards to support cross-site incident response and ongoing platform reliability management.
Zetes Professional Services 1300 $357M Belgium ITRS Group ITRS Group Opsview Network Management and Monitoring 2023 n/a In 2023, Zetes deployed ITRS Group Opsview as its Network Management and Monitoring solution. The deployment focused on monitoring 2,000–2,500 voice managed devices across Zetes's European estate and on automating SLA reporting for its managed services customers. The implementation leveraged ITRS Group Opsview capabilities for infrastructure and network monitoring, topology visibility and automated SLA report generation. Configurations emphasized continuous device and service health monitoring, alerting and incident workflow support to reduce time to resolution and to provide clearer network topology maps for operations teams. Operational coverage was Europe, with the system supporting managed services delivery, service desk and network operations center activities. Automated SLA reporting changed operational reporting workflows by producing customer facing SLA reports on a repeatable schedule and integrating report generation into managed services operations. Per the vendor case study, the ITRS Group Opsview deployment delivered faster MTTR, improved topology visibility and automated customer facing SLA reports across Zetes's infrastructure network monitoring estate.
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