List of JumpCloud Directory Platform Customers
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Since 2010, our global team of researchers has been studying JumpCloud Directory Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased JumpCloud Directory Platform for Identity and Access Management (IAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using JumpCloud Directory Platform for Identity and Access Management (IAM) include: Sourcegraph, a United States based Professional Services organisation with 184 employees and revenues of $50.0 million, Battle Ground Academy, a United States based Education organisation with 275 employees and revenues of $29.0 million, Amplience, a United Kingdom based Professional Services organisation with 90 employees and revenues of $12.7 million, Sapling, a United States based Professional Services organisation with 50 employees and revenues of $10.0 million, PayWith Worldwide, a Canada based Professional Services organisation with 30 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using JumpCloud Directory Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Amplience | Professional Services | 90 | $13M | United Kingdom | JumpCloud | JumpCloud Directory Platform | Identity and Access Management (IAM) | 2021 | n/a |
In 2021, Amplience centralized identity and device management with JumpCloud Directory Platform, choosing the solution to address onboarding and offboarding across its IT and operations teams. The deployment is categorized as Identity and Access Management (IAM) and was scoped to a mixed macOS, Windows, and Linux estate, with explicit focus on device lifecycle and user provisioning workflows.
JumpCloud Directory Platform was configured to use Cloud LDAP and Cloud RADIUS for directory services and network access control, SSO for application access, and the MDM capability for endpoint policy enforcement. Configuration emphasized automated provisioning and deprovisioning to streamline onboarding and offboarding, and conditional access and multi factor authentication were enforced as part of access control policy implementation.
Integrations implemented include Apple DEP for macOS device enrollment and an HR system integration to drive identity lifecycle events into JumpCloud Directory Platform. Cloud RADIUS was used to secure Wi-Fi access and Cloud LDAP provided centralized secure storage for directory authentication, while SSO federated access across the application stack used by IT and operations.
Governance shifted to a centralized IAM model with JumpCloud Directory Platform managing account lifecycle, device enrollment, conditional access, and MFA controls. The implementation consolidated previously disparate directory tooling, delivered stated time savings on onboarding, and supported an improved SOC 2 compliance posture through more consistent identity controls.
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Battle Ground Academy | Education | 275 | $29M | United States | JumpCloud | JumpCloud Directory Platform | Identity and Access Management (IAM) | 2023 | n/a |
In 2023, Battle Ground Academy implemented JumpCloud Directory Platform. The JumpCloud Directory Platform is deployed as an Identity and Access Management (IAM) solution on their website to centralize authentication and access for administrative staff and faculty across the school’s IT environment. The organization has roughly 275 employees, and the deployment aligns with typical directory and access control needs for independent K-12 institutions.
Configuration leveraged core JumpCloud Directory Platform capabilities including a cloud directory, single sign on, multi factor authentication, user lifecycle provisioning, and device management to support web authentication and policy enforcement. The implementation centralized account provisioning workflows and group based access control for web applications and SaaS, using JumpCloud Directory Platform functionality to standardize authentication flows and access policies.
Governance was organized through the JumpCloud administration console with role based administrative controls, policy templates, and staged onboarding to bring departments into the directory. Operational ownership was assigned to IT and campus administrators, with rollout activities focused on securing website access workflows, enforcing MFA, and formalizing user onboarding and offboarding processes using JumpCloud Directory Platform.
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Jumpcloud | Professional Services | 10 | $1M | United States | JumpCloud | JumpCloud Directory Platform | Identity and Access Management (IAM) | 2022 | n/a |
In 2022, Jumpcloud implemented JumpCloud Directory Platform for Identity and Access Management (IAM) on its public website. The deployment focused on delivering directory based authentication and centralized identity controls for web access.
JumpCloud Directory Platform was configured to provide credential management, single sign on, multi factor authentication, user provisioning, and role based access controls, consolidating core IAM capabilities into the site authentication layer. Configuration included password policies, session controls, and directory synchronization consistent with identity platform practices.
Operational coverage centered on IT administration and website administrators within the ten person professional services firm, securing both customer facing and internal site access. The company retained direct administration of the directory service without external implementation partners.
Governance workstreams established account lifecycle workflows, access group definitions, and policy enforcement managed through the platform console, and audit logging was enabled to track administrative changes. Onboarding and offboarding workflows were centralized to reduce manual account management.
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PayWith Worldwide | Professional Services | 30 | $3M | Canada | JumpCloud | JumpCloud Directory Platform | Identity and Access Management (IAM) | 2020 | n/a |
In 2020, PayWith Worldwide implemented JumpCloud Directory Platform to introduce a cloud directory and centralized Identity and Access Management (IAM) to support a newly remote workforce and SOC 2 compliance efforts. The rollout began in March 2020 at the start of the company wide remote work transition for the 30 employee Canadian professional services firm, and it targeted consolidation of user access and device visibility. Prior access controls were ad-hoc and developer managed, which motivated the move to a managed directory and formalized identity controls.
JumpCloud Directory Platform was configured to deliver core directory services, centralized user and group provisioning, authentication policy enforcement, and device management consistent with Identity and Access Management (IAM) practices. The implementation later enabled JumpCloud System Insights to provide device telemetry and reporting, which extended endpoint visibility into audits and compliance workflows. Implementation choices emphasized cloud first administration and policy based access control rather than decentralized developer owned accounts.
Operational coverage extended across the organization with identity lifecycle workflows used for onboarding, offboarding, and access reviews, and with authentication policies applied uniformly to cloud services and endpoints. Integration work focused on connecting directory accounts and authentication flows into PayWith application stacks and the company device fleet to ensure consistent policy enforcement and audit trails. The deployment was proportionate to a 30 person company, focusing on lightweight administration and continuous visibility rather than complex enterprise orchestration.
Governance shifted ownership of access controls to centralized IT and security processes, introducing repeatable workflows for access requests and audit evidence collection. System Insights simplified audits and ongoing compliance operations by providing device telemetry and reporting used in SOC 2 evidence packages. The narrative centers on JumpCloud Directory Platform as the implemented solution for Identity and Access Management (IAM) at PayWith Worldwide in 2020.
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Sapling | Professional Services | 50 | $10M | United States | JumpCloud | JumpCloud Directory Platform | Identity and Access Management (IAM) | 2020 | n/a |
In 2020, Sapling implemented the JumpCloud Directory Platform. The deployment used JumpCloud Directory Platform, an Identity and Access Management (IAM) solution, to consolidate identity, SSO, MDM and Directory Insights across a globally distributed HRIS team and to centralize onboarding and offboarding within the HR process area while establishing SOC 2 ready controls.
The implementation explicitly used JumpCloud’s MDM and Directory Insights features alongside SSO and directory services, configured to automate user provisioning and lifecycle workflows. Configuration focused on centralized account creation and HR-driven provisioning workflows, and on device management policies enforced through the JumpCloud MDM module.
Operational coverage centered on the HRIS team working across multiple regions, and the rollout was executed with a compressed timeline, with the team reporting everyone onboarded within a week. The case study documents a reduction in provisioning effort from approximately 60 hours per month, reflecting the shift to centralized directory orchestration for onboarding and deprovisioning.
Governance was formalized around HR to IT handoffs for identity lifecycle events, using Directory Insights and consolidated access policies to support SOC 2 ready controls. The JumpCloud Directory Platform provided unified directory telemetry, SSO consolidation and device management, enabling clearer audit visibility and consolidated operational ownership for identity and access management.
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Professional Services | 184 | $50M | United States | JumpCloud | JumpCloud Directory Platform | Identity and Access Management (IAM) | 2024 | n/a |
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