List of Keyloop Message Customers
Leeds, LS3 1AB,
United Kingdom
Since 2010, our global team of researchers has been studying Keyloop Message customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Keyloop Message for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Keyloop Message for Customer Engagement include: Vines BMW, a United Kingdom based Automotive organisation with 70 employees and revenues of $9.0 million, Fifth Avenue Volkswagen, a Canada based Automotive organisation with 25 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Keyloop Message, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Keyloop Message customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Fifth Avenue Volkswagen | Automotive | 25 | $5M | Canada | Keyloop | Keyloop Message | Customer Engagement | 2021 | n/a |
In 2021, Fifth Avenue Volkswagen implemented Keyloop Message as part of a broader Keyloop suite across Sales, Service and Parts at its Calgary location in Canada. The deployment emphasized Customer Engagement capabilities by combining Leads, Video, Chat and Text channels, with the vendor testimonial identifying Text as a rollout component and Keyloop Message inferred as the messaging module used.
Keyloop Message was configured to support messaging workflows, lead routing and response tracking alongside the Leads, Video and Chat modules, forming an integrated Customer Engagement stack that spanned sales, service and parts operations. The case study reports that the combined solution improved lead handling and response tracking, and delivered a 27% increase in lead traffic and a 26% rise in new car sales, with profitability improvements noted.
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Vines BMW | Automotive | 70 | $9M | United Kingdom | Keyloop | Keyloop Message | Customer Engagement | 2024 | n/a |
In 2024, Vines BMW deployed Keyloop Message across its service and aftersales teams in the United Kingdom. The Keyloop Message deployment targeted Customer Engagement by centralising SMS and email communications to reduce duplicated conversations and cut call volumes. Implementation scope focused on dealership service lanes and aftersales workflows to standardise customer messaging and unify conversation threads.
Keyloop Message was integrated with the Keyloop DMS to write back conversation history to customer records, enabling visibility of message threads directly in the DMS and improving team routing and responsiveness. Functional capabilities implemented included omnichannel messaging, conversation threading, and routing rules to direct inquiries to appropriate service advisors and call handlers. Governance changes consolidated communications ownership within service and aftersales teams and adjusted routing workflows to reduce overlap and manage inbound volume.
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