AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of Kickserv Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
1St Custom Software Development Professional Services 10 $1M United States Kickserv Kickserv Field Service Management 2021 n/a
In 2021, 1St Custom Software Development implemented Kickserv for Field Service Management to centralize client booking and job scheduling. The United States professional services firm of 10 employees embedded Kickserv on their website to capture service requests and present online booking flows, making Kickserv the primary Field Service Management application for customer intake and dispatch. This implementation establishes a web-first intake channel tied directly to operational scheduling for small team service delivery. Configuration focused on scheduling, job dispatch, service quoting, and invoicing capabilities common to Field Service Management suites, with web-based booking forms routed into Kickserv for assignment and job tracking. Operational coverage includes operations and client-facing staff who use Kickserv for end-to-end job lifecycle management, technician assignment, and customer communication workflows. Governance centered on centralizing scheduling ownership and standardizing booking and dispatch procedures to align website lead capture with internal job orchestration.
Atc Lock & Key Professional Services 10 $1M United States Kickserv Kickserv Field Service Management 2020 n/a
In 2020, Atc Lock & Key implemented Kickserv as its Field Service Management platform. The deployment centralized scheduling, dispatch and job management for a 10 employee professional services locksmith firm operating in the United States. Kickserv was positioned to unify customer records, estimates and invoicing into a single operational system for field service delivery. Configuration emphasized core Field Service Management capabilities including appointment scheduling, technician dispatch workflows, digital work orders, time tracking and invoicing, together with customer record management and estimate generation. The implementation prioritized mobile technician workflows for on site job capture and payment collection, and administrative modules to manage parts and recurring customers consistent with small business operations. The company website uses Fastly for content delivery, which sits alongside Kickserv in the technology footprint. Rollout governance focused on shifting technicians and office staff from manual processes to centralized scheduling and digital job cards, establishing standardized acceptance, completion and invoicing procedures and targeted training to align field workflows with office scheduling.
California Steam Clean Professional Services 10 $1M United States Kickserv Kickserv Field Service Management 2022 n/a
In 2022, California Steam Clean implemented Kickserv as its Field Service Management application and deployed Kickserv on its customer-facing website to enable online booking and appointment scheduling. The deployment leverages Kickserv's cloud SaaS delivery to establish a centralized scheduling and job management backbone for a small field crew and an office administrator, consolidating customer booking, appointment slots, and basic customer profile capture through the website. Configuration emphasizes scheduling and dispatch, work order creation and lifecycle tracking, estimates and invoicing, and mobile access for technicians, mapping common Field Service Management capabilities to California Steam Clean's operational needs. Operational scope includes field technicians and back office billing and customer communications, with governance focused on standardized work order acceptance to invoicing workflows and centralized use of Kickserv as the primary system for field operations and customer bookings, with no external system integrations specified in the source.
HRD Professional Handyman Pte Construction and Real Estate 10 $2M Singapore Kickserv Kickserv Field Service Management 2021 n/a
In 2021, HRD Professional Handyman Pte deployed Kickserv as its Field Service Management solution and embedded Kickserv booking and job workflows on the company website. The deployment aligns with the company profile of ten employees in the Construction and Real Estate sector in Singapore, using the public site to capture customer requests and surface scheduling options. The implementation centralized customer intake and operational job management, configuring Kickserv to handle online booking, job creation, technician scheduling, work order generation, and standard estimate and invoicing capabilities typical of Field Service Management platforms. Kickserv was used as both a customer-facing booking layer and an internal dispatch and job tracking system, consolidating contact and job data into a single application. Operational coverage focused on field technicians and office coordination within Singapore, with the website integration streamlining handoffs from online customer requests to scheduled field work. Governance changes included standardizing intake forms and work order templates to enforce consistent on-site scope capture and billing preparation through Kickserv, reducing ad hoc communication and centralizing service records.
Kickserv Professional Services 10 $1M United States Kickserv Kickserv Field Service Management 2013 n/a
In 2013, Kickserv implemented Kickserv as its Field Service Management application and surfaced the solution directly through its public website. The deployment is a vendor-hosted SaaS instance that supports a United States professional services firm of roughly 10 employees, providing a web-accessible front end for customer booking and job intake. Kickserv was configured to deliver category-aligned capabilities including scheduling and dispatch, work order management, job tracking, and invoicing workflows, with those functions exposed both to technicians internally and to customers via the corporate site. The implementation centralized service delivery and customer communications workflows, consolidating job records and billing information in a single application and establishing lightweight governance operated by a small operations team to manage job status, customer contact, and invoicing cycles.
Construction and Real Estate 200 $20M Singapore Kickserv Kickserv Field Service Management 2023 n/a
Transportation 10 $1M United States Kickserv Kickserv Field Service Management 2022 n/a
Manufacturing 10 $1M United States Kickserv Kickserv Field Service Management 2021 n/a
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Buyer Intent: Companies Evaluating Kickserv

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FAQ - APPS RUN THE WORLD Kickserv Coverage

Kickserv is a Field Service Management solution from Kickserv.

Companies worldwide use Kickserv, from small firms to large enterprises across 21+ industries.

Organizations such as Poh Meng Engineering Pte, HRD Professional Handyman Pte, Kickserv, Atc Lock & Key and 1St Custom Software Development are recorded users of Kickserv for Field Service Management.

Companies using Kickserv are most concentrated in Construction and Real Estate and Professional Services, with adoption spanning over 21 industries.

Companies using Kickserv are most concentrated in Singapore and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Kickserv across Americas, EMEA, and APAC.

Companies using Kickserv range from small businesses with 0-100 employees - 87.5%, to mid-sized firms with 101-1,000 employees - 12.5%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Kickserv include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Kickserv customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Field Service Management.