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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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List of Klevu Site Search Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Benuta Germany Retail 120 $40M Germany Klevu Klevu Site Search Application, Web and Enterprise Search 2019 n/a
In 2019 Benuta Germany implemented Klevu Site Search, deploying Klevu search and merchandising capabilities to improve onsite product discovery for rugs and home furnishings. Klevu Site Search was positioned as an Application, Web and Enterprise Search solution to surface relevant catalog matches and to support merchandising configurations across category and product pages. Klevu has been a customer since November 2019 and the deployment focused on ecommerce product discovery workflows managed by Benuta’s ecommerce and marketing teams. Configuration work centered on search relevance and merchandising rules within Klevu Site Search, with rollout across Benuta’s product catalog for rugs and home furnishings, and operational governance handled by internal merchandising owners. The case study reports that the implementation materially boosted conversions and increased the revenue contribution from search sessions.
Cox & Cox United Kingdom Retail 75 $13M United Kingdom Klevu Klevu Site Search Application, Web and Enterprise Search 2019 n/a
In 2019, Cox & Cox United Kingdom implemented Klevu Site Search, an Application, Web and Enterprise Search solution, as a core component of its ecommerce storefront. The deployment targeted the retailer's Magento 2 environment to improve product discovery and merchandising across the UK homewares site. The Klevu Site Search implementation emphasized search relevance tuning, curated merchandising rules, and search led product discovery workflows to surface relevant SKUs and promotions. Configuration work included relevance algorithms, merchandising rule sets, autocomplete and synonym handling, and search analytics to inform catalog merchandising decisions. Integration activity was executed during a Magento 2 replatform, with a roughly two month rollout and an April 2019 go live. The implementation linked on site search signals to merchandising workflows and operated primarily within the ecommerce and merchandising functions rather than extending into separate back office systems. Operational governance placed responsibility for ongoing tuning and rule management with the ecommerce and merchandising teams, using analytics to iterate relevance and merchandising logic. The deployment produced rapid search led uplifts, reporting an approximately 81% increase in search generated revenue and higher search conversion.
Donald Russell Construction and Real Estate 25 $3M United States Klevu Klevu Site Search Application, Web and Enterprise Search 2023 n/a
In 2023, Donald Russell reactivated Klevu Site Search to recover online conversion and search revenue after a competitor trial. The implementation uses Klevu Site Search within the Application, Web and Enterprise Search category to prioritize ecommerce conversion workflows on the merchant storefront. Deployment centered on on site search functionality, inferred from the vendor case, with configuration focused on relevance tuning, merchandising rules and search analytics capabilities that are typical for Application, Web and Enterprise Search platforms. The implementation emphasized search driven purchase journeys and onsite query handling rather than back office functions. The vendor case documents a December 2022 to February 2023 trial followed by the early 2023 reactivation, with operational governance oriented around rapid testing cycles and iterative tuning of search relevance and merchandising. Rollout details in the case emphasize swift reactivation and short loop optimization for search results and product ranking. Klevu reported approximately 30 percent or more increase in search conversion and substantial per session value uplift within days of the reactivation, demonstrating a recovery focus on search revenue and conversion. The narrative centers on Klevu Site Search supporting ecommerce conversion recovery efforts for Donald Russell in 2023.
Woods Foodservice Distribution 115 $46M United Kingdom Klevu Klevu Site Search Application, Web and Enterprise Search 2022 n/a
In 2022, Woods Foodservice implemented Klevu Site Search, an Application, Web and Enterprise Search solution, to improve onsite product discovery for its B2B ecommerce channel. Woods Foodservice is a foodservice wholesale distributor serving prestigious restaurants, operating around the clock and providing same day delivery six days a week. The search deployment was part of an eight month ecommerce migration project on Magento Commerce, and ran alongside Akeneo PIM Enterprise Edition, platform migration, hosting and support services. The Klevu Site Search implementation leveraged Klevu Search and Merchandising capabilities, configured for site search, autocomplete, relevance tuning, faceted navigation, and merchandising rule sets to support curated product assortments. Workstreams included index design, catalog mapping from Akeneo, search relevance testing across B2B use cases, and configuration of merchandising controls to respect customer specific pricing and restricted catalogues. Integrations were executed with Magento Commerce and Akeneo PIM for product and attribute synchronization, and with Aptean Swords ERP via flat files and APIs to surface customer data, delivery schedules, customer pricing, restricted catalogues, customer order history, credit statuses, payment methods, PDF documents such as invoices and statements, and card settlements. The search layer was integrated into the broader platform ecosystem that includes Klaviyo for customer communications, Braintree PayPal for payments, and Erudus for product data enrichment, enabling Customer Service and eCommerce teams to surface ERP-driven pricing and fulfillment constraints directly in search and merchandising flows. Foodservice Online led web design, UX, custom development and the integration program, coordinating the Magento migration and Akeneo PIM implementation. Governance was organized around eCommerce and Customer Service ownership of ongoing merchandising rules, catalog and pricing workflows, and search relevance governance to operationalize Klevu Site Search within the existing commerce and ERP stack. This implementation narrative centers on embedding Klevu Site Search into a Magento Commerce and Akeneo-backed architecture to support B2B ordering, merchandising, and ERP-aligned pricing and fulfillment controls.
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FAQ - APPS RUN THE WORLD Klevu Site Search Coverage

Klevu Site Search is a Application, Web and Enterprise Search solution from Klevu.

Companies worldwide use Klevu Site Search, from small firms to large enterprises across 21+ industries.

Organizations such as Woods Foodservice, Benuta Germany, Cox & Cox United Kingdom and Donald Russell are recorded users of Klevu Site Search for Application, Web and Enterprise Search.

Companies using Klevu Site Search are most concentrated in Distribution, Retail and Construction and Real Estate, with adoption spanning over 21 industries.

Companies using Klevu Site Search are most concentrated in United Kingdom, Germany and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Klevu Site Search across Americas, EMEA, and APAC.

Companies using Klevu Site Search range from small businesses with 0-100 employees - 50%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Klevu Site Search include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Klevu Site Search customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Application, Web and Enterprise Search.