List of LeaseHawk Performance Platform Customers
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United States
Since 2010, our global team of researchers has been studying LeaseHawk Performance Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased LeaseHawk Performance Platform for Real Estate Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using LeaseHawk Performance Platform for Real Estate Property Management include: UDR Inc, a United States based Construction and Real Estate organisation with 1326 employees and revenues of $1.52 billion, Sterling Group, a United States based Construction and Real Estate organisation with 400 employees and revenues of $91.0 million, Shelton Residential, a United States based Construction and Real Estate organisation with 25 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using LeaseHawk Performance Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The LeaseHawk Performance Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Shelton Residential | Construction and Real Estate | 25 | $5M | United States | LeaseHawk | LeaseHawk Performance Platform | Real Estate Property Management | 2020 | n/a | In 2020, Shelton Residential implemented LeaseHawk Performance Platform as a Real Estate Property Management deployment to automate leasing engagement and CRM marketing workflows in the United States. The implementation targeted support for over 100 communities and centralized outbound and inbound leasing engagement for onsite and remote leasing teams. The deployment centered on LeaseHawk’s ACE AI Assistant, configured to handle overflow calls, texts and chats while generating structured lead records. Functional capabilities implemented included ACE chat and call automation, automated guest card creation, appointment booking automation, and CRM integration for lead routing and pipeline management, with the LeaseHawk Performance Platform serving as the operational hub. Integrations focused on synchronizing captured guest cards and appointment records into Shelton Residential’s CRM and leasing workflows, enabling automated lead routing across the portfolio. Operational coverage emphasized leasing and marketing functions across the company’s community portfolio in the United States, with ACE managing overflow engagement to maintain responsiveness and funnel leads into the leasing pipeline. Outcomes reported by the case study include 2,401 guest cards and 1,107 appointments in April 2021, indicating material increases in captured engagement and appointment volume. The rollout emphasized platform-driven lead capture and automated response workflows to scale leasing operations and accelerate pipeline velocity across Shelton Residential’s communities. | |
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Sterling Group | Construction and Real Estate | 400 | $91M | United States | LeaseHawk | LeaseHawk Performance Platform | Real Estate Property Management | 2022 | n/a | In 2022, Sterling Group implemented LeaseHawk Performance Platform in the Real Estate Property Management category to deploy LeaseHawk’s ACE AI Assistant across its U.S. multifamily portfolio. The initiative targeted CRM, marketing and leasing automation workflows to automate lead responses and convert prospects into appointments. The implementation used inferred modules such as ACE Insights and Agent Performance to automate response workflows, surface leasing intelligence, and instrument agent follow-up cadence, and it integrated with Yardi to synchronize prospect and leasing records. Operational coverage focused on leasing and marketing teams across the United States, with governance centered on centralized response automation and agent performance monitoring during rollout, and the case study reports appointment bookings increased by nearly 40% and show rates improved by 6%. | |
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UDR Inc | Construction and Real Estate | 1326 | $1.5B | United States | LeaseHawk | LeaseHawk Performance Platform | Real Estate Property Management | 2022 | n/a | In 2022, UDR Inc deployed LeaseHawk Performance Platform across its U.S. multifamily portfolio to automate leasing communications and centralize leasing operations. The implementation leveraged the ACE Virtual Leasing Assistant within the LeaseHawk Performance Platform to handle inbound prospect and resident communications, establishing a clear Real Estate Property Management application for leasing operations and CRM workflows. The configuration emphasized communications automation and conversational insights modules, inferred from reported metrics, to support automated call, text, and chat handling. Implementation work included rule-based routing and AI-driven conversational handling consistent with virtual leasing assistant capabilities, and the deployment tracked contact-to-application timelines as a functional KPI within the platform. Operational coverage was explicit to the United States portfolio, addressing leasing centers, call center intake, and resident outreach workflows. The project integrated the LeaseHawk ACE Virtual Leasing Assistant into day-to-day leasing operations and analytics processes, operationalizing inbound prospect and resident interactions and feeding conversational data into leasing decisioning and reporting. Governance focused on instrumenting the LeaseHawk Performance Platform within existing CRM and leasing operations, aligning response SLA expectations and oversight of AI-managed conversations. Outcomes reported in the case study included projected call center cost reductions of approximately 65 percent and an improvement in contact-to-application time of about 13 percent. |
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