Phoenix, 85016, AZ,
United States
Shelton Residential Technographics
Shelton Residential Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shelton Residential and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Shelton Residential employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shelton Residential has purchased the following applications: LeaseHawk Performance Platform for Real Estate Property Management in 2020, Zoom for Audio Video and Web Conferencing in 2020, Zendesk Service for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shelton Residential is running and its propensity to invest more and deepen its relationship with LeaseHawk , Yardi , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shelton Residential revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shelton Residential intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shelton Residential Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LeaseHawk | Legacy | LeaseHawk Performance Platform | Real Estate Property Management | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020, Shelton Residential implemented LeaseHawk Performance Platform as a Real Estate Property Management deployment to automate leasing engagement and CRM marketing workflows in the United States. The implementation targeted support for over 100 communities and centralized outbound and inbound leasing engagement for onsite and remote leasing teams.
The deployment centered on LeaseHawk’s ACE AI Assistant, configured to handle overflow calls, texts and chats while generating structured lead records. Functional capabilities implemented included ACE chat and call automation, automated guest card creation, appointment booking automation, and CRM integration for lead routing and pipeline management, with the LeaseHawk Performance Platform serving as the operational hub.
Integrations focused on synchronizing captured guest cards and appointment records into Shelton Residential’s CRM and leasing workflows, enabling automated lead routing across the portfolio. Operational coverage emphasized leasing and marketing functions across the company’s community portfolio in the United States, with ACE managing overflow engagement to maintain responsiveness and funnel leads into the leasing pipeline.
Outcomes reported by the case study include 2,401 guest cards and 1,107 appointments in April 2021, indicating material increases in captured engagement and appointment volume. The rollout emphasized platform-driven lead capture and automated response workflows to scale leasing operations and accelerate pipeline velocity across Shelton Residential’s communities.
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Real Estate Property Management | ERP Services and Operations |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Domain Name System (DNS) | IaaS |
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2019 | 2019 |
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Network Management and Monitoring | IaaS |
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2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2019 | 2019 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Shelton Residential
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Shelton Residential Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||