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List of LIQUID eKYC Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Gunma Bank Banking and Financial Services 2927 $1.0B Japan Liquid LIQUID eKYC Computer Vision 2022 n/a In 2022, Gunma Bank integrated LIQUID eKYC into its account-opening and mobile app procedures for retail banking in Japan. The LIQUID eKYC implementation uses Computer Vision capabilities to enable end-to-end online identity verification inside the bank’s mobile application. The deployment centered on two core functional capabilities, document capture and face matching, with document data extraction and biometric comparison orchestrated as part of the mobile onboarding flow. LIQUID eKYC was configured to operate at the point of account application within the app, supporting remote capture of identity documents and real-time face matching to authenticate applicants. Integration was focused on the bank’s app-based account opening workflows and front-office onboarding processes, impacting retail customer onboarding operations across Gunma Bank’s Japan footprint. The project was explicitly intended to reduce branch visits and shorten time-to-open accounts, improving speed of customer onboarding through embedded LIQUID eKYC identity verification.
Resona Bank Banking and Financial Services 550 $120M Japan Liquid LIQUID eKYC Computer Vision 2023 n/a In 2023, Resona Bank implemented LIQUID eKYC for corporate account opening identity checks. LIQUID eKYC is a Computer Vision application deployed to support online identity verification for 法人口座開設, with an explicit focus on reducing unclear image rates and improving customer experience. The implementation centered on Liquid's image processing and biometric matching technology, configured to perform automated document image quality assessment, facial comparison between ID and live capture, and rule-based acceptance checks consistent with eKYC workflows. Configuration included image clarity thresholds and automated routing to manual review when quality or biometric confidence fell below operational thresholds. Operational scope covered digital corporate account onboarding and verification workflows in Japan, aligning with the bank's onboarding and compliance teams responsible for KYC checks. The deployment was embedded in the bank's online corporate account opening flow to perform frontline automated validation prior to any manual screening. Governance and process changes established automated initial screening and defined escalation paths for exceptions, reducing manual screening burden and streamlining the verification workflow as described in the bank announcement. The LIQUID eKYC implementation targeted improved UX for corporate customers and lower rates of unclear images through automated image handling and biometric matching.
StoneX Securities Japan Banking and Financial Services 100 $30M Japan Liquid LIQUID eKYC Computer Vision 2025 n/a In 2025 StoneX Securities Japan deployed LIQUID eKYC to verify customer identities during online account openings for FOREX.com in Japan. LIQUID eKYC leverages Computer Vision and AI driven image recognition to support retail FX and CFD customer onboarding, aiming to reduce drop offs in the digital account opening funnel. The implementation centered on document image capture and automated identity verification, with configuration for ID document classification, optical character recognition and liveness assessment to populate KYC fields and automate first pass verification decisions. LIQUID eKYC was embedded into the online account opening workflow, providing automated acceptance criteria and escalation paths for manual review by compliance and onboarding teams. Operational coverage focused on finance, compliance and customer onboarding functions across StoneX Securities Japan, with rollouts targeted to FOREX.com retail account openings in Japan. Liquid reports an expectation to approximately double account openings following the AI driven image recognition implementation, and the deployment is positioned to lower onboarding drop offs while routing exceptions to human reviewers under defined governance rules.
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