List of Live Reception Customers
Zoos Software Technology
4th Floor, Building 5, Software Park,
Dalian, 116023,
China
Dalian, 116023,
China
86 400-607-0060
Professional Services
10
$1M
Since 2010, our global team of researchers has been studying Live Reception customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Live Reception for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Live Reception for Chatbots and Conversational AI include: Sany, a China based Manufacturing organisation with 25951 employees and revenues of $10.88 billion, Henan Mingtai Al.Industrial, a China based Oil, Gas and Chemicals organisation with 6063 employees and revenues of $3.57 billion, Centre Testing International Group, a China based Professional Services organisation with 11091 employees and revenues of $627.0 million, Guangzhou Zhangguang Co., a China based Retail organisation with 1300 employees and revenues of $320.0 million, Shandong Sacred Sun Power Sources Co., a China based Manufacturing organisation with 1700 employees and revenues of $277.0 million and many others.
Contact us if you need a completed and verified list of companies using Live Reception, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Live Reception customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Acepack Venture | Professional Services | 10 | $1M | Malaysia | Zoos Software Technology | Live Reception | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Acepack Venture deployed Live Reception on its corporate website in Malaysia. The 10 employee professional services firm embedded Live Reception as a Chatbots and Conversational AI application to provide front line website engagement and automated visitor intake and lead capture.
The implementation centers on a browser embedded chat widget configured with greeting scripts, canned responses, and lead capture form elements. Live Reception was set up to preserve human handoff, with scripted escalation paths and notification settings that direct inbound conversations to internal staff. Configuration emphasized lightweight operation and simple conversational workflows suitable for a small support and sales team.
Architecturally the deployment follows a cloud hosted widget model integrated directly into Acepack Venture's website, minimizing on site infrastructure. Operational ownership is held by the customer service and sales staff who maintain conversation scripts, review transcripts, and adjust notification routing. Governance is pragmatic, relying on internal script updates and manual oversight of incoming web inquiries.
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Adler-Apotheke Senftenberg, Inhaberin: Apothekerin Dr. Maike Gruno | Retail | 9 | $1M | Germany | Zoos Software Technology | Live Reception | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Adler-Apotheke Senftenberg implemented Live Reception. Live Reception is a Chatbots and Conversational AI application deployed on the Adler-Apotheke Senftenberg website to provide a web-hosted conversational front desk for customers in Germany, and the implementation is managed by Inhaberin Apothekerin Dr. Maike Gruno.
Configuration centers on an embedded web chat widget and receptionist workflow, using conversational interface patterns such as automated greeting scripts, FAQ response flows, and message handoff to on-site staff, with administrative controls accessible to pharmacy personnel. The source indicates a website deployment only, integrations with other systems are not specified, and operational scope is focused on retail customer engagement and front-desk functions for the nine person pharmacy.
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Ainuo China | Manufacturing | 200 | $56M | China | Zoos Software Technology | Live Reception | Chatbots and Conversational AI | 2025 | n/a |
In 2025, Ainuo China deployed Live Reception on its corporate website in China. The deployment uses Live Reception as a Chatbots and Conversational AI application to provide a primary web-based reception layer for incoming customer and prospect traffic, aligning conversational entry points with the companys product and service pages.
Configuration emphasized the Live Reception web chat widget and conversational flow design, with implemented capabilities including automated greetings, scripted qualification dialogs, session routing to live operators, message templating for common product inquiries, and visitor context capture for follow-up. The Live Reception setup was tailored for a mid-market manufacturing profile, sized to support Ainuo Chinas front-office digital engagement workflows and to centralize inbound web interactions.
Operational coverage focused on customer-facing digital entry points on the Ainuo China website and supported sales inquiry intake and customer support triage within the companys China operations. Governance and content ownership were oriented around web operations and commercial teams, ensuring conversational scripts reflected product lines and service categories while enabling human handoff when issues exceeded automated scope.
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Antraweb Technologies India | Professional Services | 350 | $5M | India | Zoos Software Technology | Live Reception | Chatbots and Conversational AI | 2010 | n/a |
In 2010, Antraweb Technologies India deployed Live Reception as a Chatbots and Conversational AI solution on its corporate website to provide an always-on customer engagement layer. The implementation places Live Reception directly in the web storefront, delivering a browser-based chat widget and conversational interface that handles initial inquiries and routes sessions for escalation when required.
Configuration work focused on standard Chatbots and Conversational AI capabilities, including conversational flow authoring, intent classification, scripted FAQ responses, lead capture forms embedded in the chat, and session transcript logging. Live Reception was set up with a vendor-hosted administration console for managing conversation trees, updating knowledge base content, and reviewing interaction histories, enabling iterative tuning of intents and responses.
Operational coverage is centered on customer-facing functions, primarily web support and pre-sales inquiry handling, with the chat widget available site-wide. The solution is organized to allow live agent takeover through the same web interface, and interaction records are retained in the Live Reception management environment for review and operational monitoring.
Governance and process changes emphasized content ownership and update cadence, with designated editors maintaining the FAQ and conversation scripts and operators monitoring live queues. Rollout was contained to the website channel and configured to support progressive updates to conversational flows, reflecting typical Chatbots and Conversational AI operational practices for a professional services firm of this size.
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Applied Innovation | Retail | 10 | $1M | United States | Zoos Software Technology | Live Reception | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Applied Innovation deployed Live Reception on its public website. Applied Innovation is using Live Reception in the Chatbots and Conversational AI category to provide an always-on conversational front door for customer engagement and inbound lead capture.
The Live Reception implementation centers on a site-embedded chat widget configured with automated conversational scripts, qualification flows, and canned response libraries. Configurations emphasize contextual prompt routing, scheduled availability controls, and automated message handoff procedures to enable concise escalation from bot to human operator. For a 10 employee retail operator, the deployment is deliberately streamlined, focusing on lightweight configuration and script management rather than enterprise orchestration.
Operational scope is limited to the corporate website and targets front office business functions, specifically customer support and sales lead capture. Governance practices concentrate on agent handoff procedures, scripted escalation paths, and ongoing content and script maintenance to align conversational flows with merchandising and store information. Live Reception is the application used to centralize conversational interactions, linking Applied Innovation, Live Reception, the Chatbots and Conversational AI category, and the companys customer engagement function.
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Leisure and Hospitality | 3 | $1M | Belgium | Zoos Software Technology | Live Reception | Chatbots and Conversational AI | 2022 | n/a |
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Healthcare | 2 | $1M | Belgium | Zoos Software Technology | Live Reception | Chatbots and Conversational AI | 2022 | n/a |
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Professional Services | 232 | $25M | India | Zoos Software Technology | Live Reception | Chatbots and Conversational AI | 2022 | n/a |
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Distribution | 10 | $1M | Czech Republic | Zoos Software Technology | Live Reception | Chatbots and Conversational AI | 2022 | n/a |
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Healthcare | 10 | $1M | United States | Zoos Software Technology | Live Reception | Chatbots and Conversational AI | 2019 | n/a |
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Showing 1 to 10 of 199 entries
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Live Reception Coverage
Live Reception is a Chatbots and Conversational AI solution from Zoos Software Technology.
Companies worldwide use Live Reception, from small firms to large enterprises across 21+ industries.
Organizations such as Sany, Henan Mingtai Al.Industrial, Centre Testing International Group, Guangzhou Zhangguang Co. and Shandong Sacred Sun Power Sources Co. are recorded users of
Live Reception for Chatbots and Conversational AI.
Companies using Live Reception are most concentrated in Manufacturing, Oil, Gas and Chemicals and Professional Services, with adoption spanning over 21 industries.
Companies using Live Reception are most concentrated in China, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Live Reception across Americas, EMEA, and APAC.
Companies using Live Reception range from small businesses with 0-100 employees - 83.42%, to mid-sized firms with 101-1,000 employees - 13.07%, large organizations with 1,001-10,000 employees - 2.51%, and global enterprises with 10,000+ employees - 1.01%.
Customers of Live Reception include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Live Reception customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.