List of Loom Enterprise Customers
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Since 2010, our global team of researchers has been studying Loom Enterprise customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Loom Enterprise for Audio Video and Web Conferencing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Loom Enterprise for Audio Video and Web Conferencing include: Atlassian, a Australia based Professional Services organisation with 12157 employees and revenues of $4.36 billion, M J Communications, a United States based Manufacturing organisation with 10 employees and revenues of $2.0 million, Crossbeam Systems, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Loom Enterprise, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Atlassian | Professional Services | 12157 | $4.4B | Australia | Loom | Loom Enterprise | Audio Video and Web Conferencing | 2016 | n/a |
In 2016 Atlassian implemented Loom Enterprise, an Audio Video and Web Conferencing application, to enable asynchronous communication across product, engineering and design teams. The deployment traces to Loom's early adoption at Atlassian, with employees using Loom within days of Loom's 2016 launch, and is documented in Loom's customer research and acquisition posts.
The Loom Enterprise implementation emphasized core Audio Video and Web Conferencing capabilities typical for enterprise video messaging, including recorded video capture with screen and webcam sources, shareable playback links for asynchronous review, and comment or reaction workflows to support threaded discussion. Configuration focused on team-level provisioning and content sharing controls to embed recorded explanations into product and design collaboration processes, preserving contextual commentary alongside recordings.
Operational rollout covered product, engineering and design groups at Atlassian, where Loom videos were used to replace synchronous status meetings and handoffs, and the company reported large time savings from replacing meetings with Loom videos. Governance centered on embedding recorded communication into existing collaboration workflows, enabling asynchronous review and reducing reliance on live meetings, as described in Loom's published customer research.
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Crossbeam Systems | Professional Services | 10 | $1M | United States | Loom | Loom Enterprise | Audio Video and Web Conferencing | 2021 | n/a |
In 2021, Crossbeam Systems implemented Loom Enterprise to support asynchronous demos and code review walkthroughs, deploying Loom Enterprise within the Audio Video and Web Conferencing category for its engineering organization and remote development teams. The implementation is focused on asynchronous video collaboration rather than synchronous conferencing, with Loom cited on Loom's customer use case pages as a core async tool for Crossbeam, although public references do not list specific purchase or rollout dates.
The deployment emphasized standard Audio Video and Web Conferencing capabilities, including asynchronous screen and camera recording, shareable playback links for recorded sessions, in-video comment and reaction features, and viewer engagement analytics and access controls. Configuration centered on team workspaces and administrative controls for recording permissions and content retention to support engineering workflows.
Operationally, Loom Enterprise was embedded into engineering processes for demoing features and walking through code, and it was used alongside code repositories and issue tracking as part of asynchronous review and handoff practices. The scope of usage is centered on the engineering organization and remote teams, where recorded walkthroughs provide contextual detail that text alone does not convey.
Governance and rollout prioritized workspace provisioning, administrator level controls, and guidelines for creating concise demo and review recordings to standardize handoffs. Outcomes reported in vendor materials include richer context in developer communication and a reduction in bugs for remote teams through clearer asynchronous demos and code review walkthroughs.
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M J Communications | Manufacturing | 10 | $2M | United States | Loom | Loom Enterprise | Audio Video and Web Conferencing | 2020 | n/a |
In 2020, M J Communications deployed Loom Enterprise as a SaaS Audio Video and Web Conferencing solution across its distributed product and design teams. The implementation prioritized asynchronous video workflows to reduce synchronous meetings, and to standardize internal handoffs and client-facing demos across globally distributed teams.
Loom Enterprise was configured to capture screen and camera recordings, enable structured client reviews, and support handoff documentation consistent with Audio Video and Web Conferencing functional workflows such as recording, sharing, playback, and threaded feedback. The rollout followed a rapid SaaS provisioning model with team-level access controls and lightweight configuration to accelerate adoption among product and design groups.
Rollout governance centered on departmental adoption within product and design, emphasizing use-case driven onboarding for client reviews and demo workflows. The Loom case study referenced in the source documents MetaLab using Loom to replace meetings, improve client reviews, and reporting approximately 20 percent productivity uplift and roughly eight hours per week saved by reducing meetings, which served as the documented outcome benchmark for similar rapid SaaS deployments.
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