List of Loyal Reputation Customers
Atlanta, 30305-2918, GA,
United States
Since 2010, our global team of researchers has been studying Loyal Reputation customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Loyal Reputation for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Loyal Reputation for Customer Experience include: UChicago Medicine, a United States based Healthcare organisation with 10562 employees and revenues of $3.00 billion, Southcoast Health Azure, a United States based Healthcare organisation with 7500 employees and revenues of $985.0 million, Samaritan Medical Center, a United States based Healthcare organisation with 2300 employees and revenues of $264.0 million and many others.
Contact us if you need a completed and verified list of companies using Loyal Reputation, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Loyal Reputation customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Samaritan Medical Center | Healthcare | 2300 | $264M | United States | Loyal Health | Loyal Reputation | Customer Experience | 2024 | n/a |
In 2024, Samaritan Medical Center implemented Loyal Reputation as a Customer Experience initiative to centralize provider and location information and drive higher patient engagement and conversion in Watertown, New York, United States. The deployment centers on Loyal Reputation's Directory Listings capability, selected to manage public facing directory data across Google and other third party platforms. This implementation positions Loyal Reputation as the system of record for provider and location listings within the patient engagement stack.
The Directory Listings module of Loyal Reputation was configured as a turnkey listings management service, providing centralized authoring, automated synchronization, and publishing of provider and site information. Configuration focused on canonical provider and location records, scheduled updates to third party directories, and reporting pipelines for impressions and conversions. The approach aligns with common Customer Experience workflows for reputation management and listings governance.
Integrations explicitly include Google and other third party platforms for directory distribution and monitoring, with operational coverage scoped to Samaritan Medical Center locations in Watertown, New York, United States. The implementation supports front office and patient access related functions by improving consistency of public listings and enabling reporting on impressions and conversions. Governance was delivered as part of the turnkey service, consolidating listings ownership and providing ongoing visibility into directory performance.
|
 |
Southcoast Health Azure | Healthcare | 7500 | $985M | United States | Loyal Health | Loyal Reputation | Customer Experience | 2017 | n/a |
In 2017, Southcoast Health implemented Loyal Reputation, a Customer Experience application from Loyal Health. The engagement targeted reputation management and digital patient experience across Southcoast's facilities in Massachusetts and Rhode Island in the United States.
The deployment leveraged the Ratings & Reviews/Empower module, described in the vendor press release, to capture and surface patient ratings and physician star ratings. Loyal Reputation was implemented alongside Loyal's Guide chatbot to publish patient experience data and to support patient engagement flows that expose review content on public channels.
Patient ratings and review content were published to Southcoast's system website to improve online search visibility and to support HCAHPS improvement initiatives, aligning the Customer Experience application with digital reputation workflows. Functional impact emphasized reputation management, online patient engagement, and centralized publication of physician profile ratings.
Operational ownership centered on enabling patient experience and marketing teams to manage review capture and public reporting through Loyal Reputation. The press announcement frames the implementation as supporting online search optimization and HCAHPS goals across the Southcoast footprint.
|
 |
UChicago Medicine | Healthcare | 10562 | $3.0B | United States | Loyal Health | Loyal Reputation | Customer Experience | 2024 | n/a |
In 2024, UChicago Medicine implemented Loyal Reputation in the Customer Experience category, deploying Loyal's Directory Listings solution to manage provider and location information across third party sites in the United States. The engagement is positioned within the customer experience and CRM area, targeting the digital front door to improve patient discovery and conversions. The deployment focused on ensuring profile consistency for providers and clinical locations across consumer search and healthcare directory endpoints.
UChicago Medicine configured the Directory Listings module within Loyal Reputation and enabled reporting of impressions by action, location, and date through Loyal's dashboard. Functional capabilities implemented include centralized provider and location data normalization, scheduled synchronization of listings to third party sites, and dashboard analytics for impression tracking and prioritization of listing updates. Configuration work emphasized canonical provider data fields, taxonomy alignment, and automated propagation of status changes to external listings sources.
Operational scope covers UChicago Medicine locations in the United States and impacts customer experience, patient access, and marketing teams responsible for provider data governance. Governance and process changes included establishing source of truth ownership and workflows for directory updates, with the Loyal Reputation dashboard used to monitor impressions and drive corrective actions. The press release explicitly references the Directory Listings module and dashboard reporting as mechanisms to improve the digital front door and drive better patient discovery and conversions.
|
Buyer Intent: Companies Evaluating Loyal Reputation
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||