List of LoyaltyLoop NPS Customers
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United States
Since 2010, our global team of researchers has been studying LoyaltyLoop NPS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased LoyaltyLoop NPS for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using LoyaltyLoop NPS for Customer Experience include: AlphaGraphics, a United States based Professional Services organisation with 3900 employees and revenues of $400.0 million, Image360, a United States based Professional Services organisation with 150 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using LoyaltyLoop NPS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The LoyaltyLoop NPS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AlphaGraphics | Professional Services | 3900 | $400M | United States | LoyaltyLoop | LoyaltyLoop NPS | Customer Experience | 2022 | n/a |
In 2022, AlphaGraphics Old Town Alexandria implemented LoyaltyLoop NPS to instrument customer feedback across its print franchise operations in the United States. The implementation deployed LoyaltyLoop NPS tracking and review-generation modules to capture Net Promoter Score responses and surface customer reviews for local management and CRM follow up, aligning customer experience signals with franchise service workflows.
The deployment used a cloud hosted customer feedback service model, with LoyaltyLoop NPS configured to route low score responses into franchise level CRM workflows for remediation and to present consolidated NPS dashboards to franchise managers. Operational coverage centered on AlphaGraphics print franchise operations in the United States, with governance processes established to monitor NPS trends and trigger review generation and follow up actions. The program achieved an NPS of 99 for Q3 2022, with reporting and review generation cited as core capabilities supporting customer experience management under the Customer Experience category.
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Image360 | Professional Services | 150 | $20M | United States | LoyaltyLoop | LoyaltyLoop NPS | Customer Experience | 2022 | n/a |
In 2022, Image360 Hanover participated in LoyaltyLoop's feedback program using LoyaltyLoop NPS to measure Net Promoter Score and encourage verified online reviews as part of local customer experience and CRM activities in the United States. The engagement targeted branch-level customer feedback, aligning the LoyaltyLoop NPS deployment with local service and sales workflows at the Hanover location.
The deployment of LoyaltyLoop NPS appears to have centered on NPS tracking and review-generation capabilities, with configuration likely focused on survey scheduling, response capture, and automated review-request workflows. These modules align with standard Customer Experience functionality described in the vendor press release, and the implementation emphasized operationalizing NPS as an ongoing customer feedback metric for the site.
The program supported local CRM activities and front-line customer-facing teams at the Image360 Hanover location, informing local follow-up and reputation management processes. No specific backend system integrations were disclosed in the source material, leaving CRM handoffs and data synchronization unspecified, and the operational coverage is described at the branch level within the United States rather than enterprise wide.
Image360 Hanover earned a top-score NPS of 100 in Q3 2022, an explicit outcome reported in the LoyaltyLoop press release. Governance and rollout details beyond participation in the feedback program and the local customer experience focus were not disclosed.
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