List of Luminoso Daylight AI Platform Customers
Boston, 02205, MA,
United States
Since 2010, our global team of researchers has been studying Luminoso Daylight AI Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Luminoso Daylight AI Platform for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Luminoso Daylight AI Platform for Chatbots and Conversational AI include: C Space, a United States based Professional Services organisation with 450 employees and revenues of $135.0 million, Leading Quality Assurance, a United Kingdom based Professional Services organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Luminoso Daylight AI Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Artificial Intelligence software purchases.
The Luminoso Daylight AI Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Artificial Intelligence software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
C Space | Professional Services | 450 | $135M | United States | Luminoso | Luminoso Daylight AI Platform | Chatbots and Conversational AI | 2018 | n/a |
In 2018 C Space implemented Luminoso Daylight AI Platform under the Chatbots and Conversational AI software category to accelerate analysis of unstructured, text based client data. C Space engaged Luminoso, a company spun out of the MIT Media Lab in 2010, to apply artificial intelligence and natural language processing to extract actionable insights across client engagements. The Luminoso Daylight AI Platform was chosen because it enabled cross industry and cross use case analysis without requiring creation of new training sets or formal ontologies.
The deployment emphasized the platform’s deep analytics for unstructured text, leveraging AI driven semantic understanding, concept level grouping, and rapid topic extraction to surface themes and relationships in text data. Configuration focused on ingest pipelines for unstructured sources and tuning of concept based analytics rather than building bespoke taxonomies, allowing reuse of models across different research scopes. Luminoso Daylight AI Platform was referenced explicitly as the operational analytics engine throughout C Space research workflows.
Operational coverage centered on C Space’s client research and insight production activities, supporting professional services delivery across multiple industry use cases. The implementation integrated into existing analysis workflows to provide analysts and consultants with a consistent semantic layer for question driven exploration of text. Governance prioritized taxonomy independent analysis and data curation practices to govern inputs and ensure consistent interpretation of concept level outputs.
The noted capability of not requiring new training sets or ontologies reduced the need for custom model development and enabled the team to apply Luminoso Daylight AI Platform across disparate projects and sectors. This approach positioned the platform as a standardized text analytics engine for C Space research functions, with outcomes focused on faster discovery of actionable themes in unstructured feedback and client data.
|
 |
Leading Quality Assurance | Professional Services | 50 | $5M | United Kingdom | Luminoso | Luminoso Daylight AI Platform | Chatbots and Conversational AI | 2017 | n/a |
In 2017, Leading Quality Assurance implemented Luminoso Daylight AI Platform to extract and operationalize guest feedback from luxury hotel assessments. The deployment centered on the Luminoso Daylight AI Platform within the Chatbots and Conversational AI category, positioning conversational and text analytics as the primary mechanism for turning unstructured customer comments into structured insight for quality assurance teams.
The implementation leveraged core conversational AI capabilities common to the category, including natural language understanding, topic and theme extraction, sentiment detection, and automated tagging to categorize feedback at scale. Luminoso Daylight AI Platform provided configurable reporting and insight extraction workflows that mapped open text to business-relevant themes, supporting analyst review and standardized client deliverables for hotel operators and auditors.
Operational responsibility was concentrated in client insights, quality assurance, and delivery teams serving luxury hotel clients in the United Kingdom, with processes redesigned to move from manually reviewed comments to action-oriented feedback workflows. The program converted guest feedback into actionable items, enabling the firm to escalate service issues and consolidate recurring themes into client reports, while retaining centralized governance of taxonomy and review rules through the platform.
|
Buyer Intent: Companies Evaluating Luminoso Daylight AI Platform
- Uplers USA, a United States based Professional Services organization with 100 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||