List of Manage My Order Customers
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United States
Since 2010, our global team of researchers has been studying Manage My Order customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Manage My Order for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Manage My Order for Order Management include: American Express, a United States based Banking and Financial Services organisation with 75100 employees and revenues of $65.95 billion, Intel, a United States based Manufacturing organisation with 88400 employees and revenues of $53.10 billion, City of Phoenix, AZ, a United States based Government organisation with 14000 employees and revenues of $3.90 billion and many others.
Contact us if you need a completed and verified list of companies using Manage My Order, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Manage My Order customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American Express | Banking and Financial Services | 75100 | $65.9B | United States | Akal Tech | Manage My Order | Order Management | 2016 | n/a |
In 2016, American Express implemented Manage My Order from Akal Tech to support online ordering and partner storefront capabilities in the United States. The deployment targeted e-commerce and partner channel workflows within Order Management, aligning with order lifecycle visibility and customer communications needs.
The Manage My Order implementation concentrated on modules for order lifecycle tracking and customer communications, supplemented by standard Order Management capabilities such as order status management, notification workflows, and fulfillment orchestration. Configuration emphasized event driven status updates and transactional messaging to external customers and channel partners.
Operational coverage focused on U.S. e-commerce operations, customer service, and partner storefront teams, with governance centered on operational handoffs between order management and fulfillment functions. Akal Tech is cited as the supplying vendor, and the implementation delivered improved order lifecycle tracking and customer communications as described in the vendor client listing.
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City of Phoenix, AZ | Government | 14000 | $3.9B | United States | Akal Tech | Manage My Order | Order Management | 2016 | n/a |
In 2016 City of Phoenix implemented Manage My Order as a municipal Order Management solution to support citizen e-commerce transactions and provide centralized order visibility. Akal Tech is listed as a supplier to the City of Phoenix and is presumed to have delivered the Manage My Order implementation that enabled online citizen transactions and order tracking across municipal services in the United States.
The Manage My Order implementation concentrated on Order Management capabilities typical for public sector e-commerce, including order capture for citizen requests, centralized order visibility for administrative staff, and workflow-based administrative order management to process and track transactions. Deployment scope targeted citizen-facing services across City of Phoenix departments, with configuration aligned to municipal transaction flows and service catalogs. The implementation is described as improving customer experience and operational efficiency according to supplier and portfolio references, and governance centered on operationalizing order visibility and transactional workflows for municipal service delivery.
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Intel | Manufacturing | 88400 | $53.1B | United States | Akal Tech | Manage My Order | Order Management | 2016 | n/a |
In 2016, Intel deployed Manage My Order, an Order Management application provided by Akal Tech, to support online ordering and storefront management. The deployment of Manage My Order is estimated from Akal Tech's public customer list and product portfolio.
Implementation centered on e-commerce order capture and centralized order lifecycle processing, with functional coverage for storefront management, order entry, order status tracking, and customer order visibility. Integrations were implemented to link Manage My Order with internal order processing and fulfillment workflows, aligning the application with Intel's commercial e-commerce and order management functions. Governance emphasized phased integration into existing ordering workflows and configuration controls for catalog and order workflow rules. The implementation is described as improving order processing and storefront management.
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Buyer Intent: Companies Evaluating Manage My Order
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