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New York, 10285, NY,
United States
American Express Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by American Express and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 74600 American Express employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American Express has purchased the following applications: Workday Absence Management for Absence and Leave Management in 2018, Pacvue (formerly PipeCandy Prospector) for Account Based Marketing in 2019, SymphonyAI NetReveal for AML, Fraud and Compliance in 2008 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American Express is running and its propensity to invest more and deepen its relationship with Workday , Pacvue , SymphonyAI or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American Express revenues, which have grown to $60.36 billion in 2023, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Express intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
CRM
TRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
SymphonyAI | Legacy | SymphonyAI NetReveal | AML, Fraud and Compliance | TRM | n/a | 2008 | 2009 |
|
|
|
Governance, Risk and Compliance | TRM |
|
2018 | 2018 |
|
|
|
Governance, Risk and Compliance | TRM |
|
2017 | 2017 |
|
|
|
Treasury Management | TRM |
|
2015 | 2015 |
|
|
|
Treasury Management | TRM |
|
1999 | 2000 |
|
|
|
Treasury Management | TRM |
|
2015 | 2015 |
|
|
|
Treasury Management | TRM |
|
2015 | 2015 |
Analytics and BI
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Analytics and BI | Analytics and BI |
|
2014 | 2018 |
|
|
|
Analytics and BI | Analytics and BI |
|
2016 | 2018 |
|
|
|
Analytics and BI | Analytics and BI |
|
2016 | 2016 |
|
|
|
Analytics and BI | Analytics and BI |
|
2019 | 2019 |
|
|
|
Analytics and BI | Analytics and BI |
|
2021 | 2021 |
|
|
|
Data Warehouse | Analytics and BI |
|
2021 | 2021 |
IaaS
ITSM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
|
|
Incident Management | ITSM |
|
2012 | 2012 |
|
|
|
IT Service Management | ITSM |
|
2012 | 2012 |
PaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Apps Development | PaaS |
|
2015 | 2015 |
|
|
|
Apps Development | PaaS |
|
2021 | 2021 |
|
|
|
Extract, Transform, and Load (ETL), Data Replication | PaaS |
|
2015 | 2015 |
ERP Financial Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
AR Automation | ERP Financial Management |
|
2002 | 2002 |
|
|
|
ERP Financial | ERP Financial Management |
|
2014 | 2014 |
|
|
|
ERP Financial | ERP Financial Management |
|
2010 | 2010 |
|
|
|
ERP Financial | ERP Financial Management |
|
2022 | 2024 |
|
|
|
ERP Financial | ERP Financial Management |
|
2018 | 2019 |
|
|
|
Expense Management | ERP Financial Management |
|
2014 | 2014 |
|
|
|
Expense Management | ERP Financial Management |
|
2010 | 2010 |
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
|
|
Event Management | Collaboration |
|
2012 | 2012 |
Blockchain
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Blockchain Platform | Blockchain |
|
2018 | 2018 |
ERP Services and Operations
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Business Process Management | ERP Services and Operations |
|
2021 | 2021 |
|
|
|
Case Management | ERP Services and Operations |
|
2016 | 2016 |
|
|
|
Facility Management | ERP Services and Operations |
|
2012 | 2013 |
|
|
|
Facility Management | ERP Services and Operations |
|
2016 | 2016 |
|
|
|
Reservation and Booking Management | ERP Services and Operations |
|
2019 | 2019 |
|
|
|
Reservation and Booking Management | ERP Services and Operations |
|
2023 | 2023 |
AI-Powered Application
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2016 | 2016 |
SPM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Configure Price Quote (CPQ) | SPM |
|
2017 | 2017 |
Content Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Content Management | Content Management |
|
2014 | 2014 |
|
|
|
Digital Asset Management | Content Management |
|
2017 | 2017 |
|
|
|
Web Content Management | Content Management |
|
2014 | 2014 |
Procurement
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Contract Lifecycle Management | Procurement |
|
2015 | 2015 |
|
|
|
Procurement | Procurement |
|
2015 | 2015 |
|
|
|
Procurement | Procurement |
|
2019 | 2019 |
|
|
|
Procurement | Procurement |
|
2014 | 2014 |
|
|
|
Sourcing | Procurement |
|
2015 | 2015 |
|
|
|
Supplier Relationship Management | Procurement |
|
2014 | 2014 |
|
|
|
Supplier Relationship Management | Procurement |
|
2019 | 2019 |
|
|
|
Supplier Relationship Management | Procurement |
|
2015 | 2015 |
Investment Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Portfolio and Investment Management | Investment Management |
|
2013 | 2013 |
|
|
|
Trading Platform | Investment Management |
|
2012 | 2012 |
PPM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Project Portfolio Management | PPM |
|
2022 | 2022 |
|
|
|
Project Portfolio Management | PPM |
|
2022 | 2022 |
First Name | Last Name | Title | Function | Department | Phone | |
---|---|---|---|---|---|---|
Director - Data Analytics, Internal Audit | Director | IT | ||||
VP Technologies | VP | IT | ||||
Global Business Intelligence Analyst, American Express Meetings & Events | Manager | IT | ||||
Director Corporate Treasury, Liquidity Risk Management | Director | Risk | ||||
Vice President Finance | VP | Finance | ||||
Finance Director | Director | Finance | ||||
President Global Services Group | CXO | Finance | ||||
President & CEO | CXO | Finance | ||||
VP, Finance and CFO | VP | Finance | ||||
Vice President & Head of Technology | VP | IT | ||||
Director Information Technology Operations: Infrastructure | Maintenance | Director | IT | ||||
Director of IT | Director | IT | ||||
Chief Procurement Officer & Head of Global Payments | Director | Procurement | ||||
VP, Finance | VP | Finance | ||||
Senior Vice President - Finance | VP | Finance | ||||
Director, Travel & Lifestyle Services | Director | Finance | ||||
EVP, Corporate Controller | VP | Finance | ||||
Strategic Sourcing Manager | Manager | Procurement | ||||
Vice President Travel and Lifestyle Services | VP | Operations | ||||
Director, Global Business Travel Joint Venture Management | Director | Finance | ||||
SVP & CFO Global Consumer Services | VP | Finance | ||||
VP Controller | VP | Finance | ||||
Vice President UK Financial Controller | VP | Finance | ||||
Vice President, Global Travel Benefits - Consumer Cards | VP | HR | ||||
Vice President Finance | VP | Finance | ||||
Vice President - International Controller & GCSG | VP | Finance | ||||
Procurement Director | Director | Procurement | ||||
SVP and CIO, Global Consumer Technology | VP | IT | ||||
HR Director EMEA | Director | HR | ||||
VP Controller | VP | Finance | ||||
VP Engineering, Unit CIO | VP | IT | ||||
Vice President Engineering, B2B Big Data & Information Products | VP | IT | ||||
Director, Global Supply Management | Director | Supply Chain | ||||
Director - Global Supply Management IT Labor Sourcing and Operations | Director | Procurement | ||||
Director, Supply Chain Solutions | Director | Supply Chain | ||||
Chief Colleague Experience Officer | CXO | Finance | ||||
Vice President & CFO Technology | VP | IT | ||||
Director of HR Technology Development | Director | HR | ||||
Director of HR Technology, Integration & M&A | Director | HR | ||||
HRIS Director of Payroll | Director | HR | ||||
Director, U.S Workforce Management | Director | HR | ||||
Vice Chairman and Chief Financial Officer | CXO | Finance | ||||
Financial Controller | Director | Finance | ||||
Director of Portfolio Management | Director | Investment | ||||
Director Of Finance And Accounting | Director | Finance | ||||
Vice President, Fraud Servicing, Global Network Partners Fraud Strategy and Policy | VP | Legal | ||||
Director - Global AML Compliance | Director | Risk | ||||
Vice President, Global Treasury Operations - Americas | VP | Treasury | ||||
VP, Tech Strategy & Portfolio Management | VP | Investment | ||||
Chief Legal Officer | CXO | Legal | ||||
HR Compliance Manager | Manager | HR | ||||
Director, Legal Operations | Director | Legal | ||||
Director Global Talent Acquisition | Director | HR | ||||
Recruitment Manager | Manager | HR | ||||
Vice President, Global Executive Recruitment | VP | HR | ||||
Recruitment Manager | Manager | HR | ||||
Recruitment Manager | Manager | HR | ||||
SVP, Global Head of Infrastructure | VP | IT | ||||
Senior Data Architect | Manager | IT | ||||
Data Platform Architect | Manager | IT | ||||
Manager - Data Engineering | Manager | IT | ||||
Finance Director | Director | Finance | ||||
Director Of Information Technology | Director | IT | ||||
Global Procurement Manager | Manager | Procurement | ||||
Vice President Human Resources | VP | HR | ||||
Director Of Compliance - KabbageDirec | Director | Finance | ||||
Director Human Resources | Director | HR | ||||
Vice President, Loyalty Programs | VP | Customer Service | ||||
VP, Global Customer Experience and Digital Platforms, Travel & Lifestyle Services | VP | Customer Service | ||||
Manager, Membership Rewards Redemption Marketing | Manager | Marketing | ||||
Vice President, Customer Loyalty and Growth | VP | Customer Service | ||||
Senior Manager, US Customer Loyalty | Manager | Customer Service | ||||
Manager, Membership Rewards Redemption Experiences | Manager | HR | ||||
Director, Premium Events and Experiences | Director | Finance | ||||
Director, Head of Executive Meetings & Events | Director | Finance | ||||
Director of Facilities Management | Director | Operations | ||||
Vice President, Technology Transformation | VP | IT | ||||
Chief Risk Officer (CRO) | CXO | Risk | ||||
Global Chief Compliance Officer | CXO | Finance | ||||
Vice President - Government Affairs, U.S. Immigration | VP | Legal | ||||
Chief Information Officer | CXO | IT | ||||
EVP & Chief Technology Officer | CXO | IT | ||||
VP of Cloud and Data Services | VP | IT | ||||
Network Operations Manager | Manager | IT | ||||
Engineering Director of Network and Vendor Managed Infrastructure Operations | Director | IT | ||||
Vice President, Engineering - Cloud Big Data and Analytics | VP | IT | ||||
Chief Data Officer, Executive Vice President | CXO | IT | ||||
Director Project Management | Director | Operations | ||||
Director Project Management | Director | Operations | ||||
Project Manager, Enterprise Project Management Office | Manager | Operations | ||||
Director - Technology Strategy & Portfolio Management | Director | Operations | ||||
Senior Manager - Project Management | Manager | Operations |
Date | Company | Status | Vendor | Product | Category | Market |
---|---|---|---|---|---|---|
No data found |