List of Manage My Orders Shopping Cart Customers
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United States
Since 2010, our global team of researchers has been studying Manage My Orders Shopping Cart customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Manage My Orders Shopping Cart for Shopping Cart Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Manage My Orders Shopping Cart for Shopping Cart Management include: American Express, a United States based Banking and Financial Services organisation with 75100 employees and revenues of $65.95 billion, Intel, a United States based Manufacturing organisation with 88400 employees and revenues of $53.10 billion, City of Phoenix, AZ, a United States based Government organisation with 14000 employees and revenues of $3.90 billion and many others.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American Express | Banking and Financial Services | 75100 | $65.9B | United States | Akal Tech | Manage My Orders Shopping Cart | Shopping Cart Management | 2012 | n/a |
In 2012 American Express deployed Manage My Orders Shopping Cart, a Shopping Cart Management application. Akal Tech lists American Express as a customer for Manage My Orders, indicating the solution was used to support e-commerce order management and related financial transaction flows in the United States to streamline online sales and order updates.
Manage My Orders Shopping Cart was applied to provide core shopping cart orchestration, checkout and payment transaction handling, order status updates, and order change workflows such as edits and cancellations. Configuration emphasis would align with Shopping Cart Management functional terminology, including cart state management, checkout session control, order event publishing, and reconciliation of payment and order records.
The implementation scope centered on US online sales channels and order operations, implicating e-commerce, customer service, and payments-related business functions. Integration work referenced in vendor materials centers on connecting order update pipelines with American Express transaction processing and order fulfillment workflows, and governance responsibilities rested with e-commerce operations and order management teams to coordinate order lifecycle and customer-facing update processes.
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City of Phoenix, AZ | Government | 14000 | $3.9B | United States | Akal Tech | Manage My Orders Shopping Cart | Shopping Cart Management | 2012 | n/a |
In 2012, City of Phoenix implemented Manage My Orders Shopping Cart as a Shopping Cart Management deployment to support municipal online transactions and service ordering workflows. Akal Tech's public company page lists multiple City of Phoenix departments including Aviation, Police, Water Services and Municipal Court as government customers, which implies Manage My Orders Shopping Cart or related Akal e-commerce and order management technology supported online payments and departmental service ordering across the Phoenix region.
Configuration and operational scope likely included department-specific service catalogs, checkout workflows, shopping cart persistence, and centralized order processing consistent with Shopping Cart Management solutions. Administrative controls were probably organized with a central municipal administrator alongside department-level configuration to enforce billing, tax, and routing rules for Aviation, Police, Water Services and Municipal Court service workflows, while published materials do not specify named system integrations or detailed governance and rollout timelines.
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Intel | Manufacturing | 88400 | $53.1B | United States | Akal Tech | Manage My Orders Shopping Cart | Shopping Cart Management | 2012 | n/a |
In 2012, Intel implemented Manage My Orders Shopping Cart from Akal Tech. The deployment targeted online ordering, catalog and order-processing functions in the United States and is classified in the Shopping Cart Management category.
The Manage My Orders Shopping Cart implementation is described by the vendor as supporting e-commerce ordering and order-processing workflows. Module usage is inferred from the vendor offering and likely included catalog management, shopping cart and checkout flows, order-processing orchestration, and customer account management to support self-service ordering and catalog browsing.
Operational coverage focused on United States order-processing and online catalog capabilities at Intel, with implementations aligned to business functions in customer-facing order management and operations. Integration patterns typical for Shopping Cart Management deployments would include real-time transmission of orders to backend order-processing systems and connections to payment and fulfillment channels, although specific named integrations are not published by the vendor.
Akal Tech lists Intel as a private-sector customer for Manage My Orders, and public vendor materials indicate the engagement was aimed at improving customer experience and operational efficiency. Governance implications for Intel would center on catalog governance, order-to-fulfillment workflow controls, and centralized administration of shopping cart configurations under the Shopping Cart Management implementation.
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