List of Manhattan Active Inventory and Fulfillment Customers
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United States
Since 2010, our global team of researchers has been studying Manhattan Active Inventory and Fulfillment customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Manhattan Active Inventory and Fulfillment for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Manhattan Active Inventory and Fulfillment for Order Management include: Albertsons Companies, a United States based Retail organisation with 280000 employees and revenues of $80.39 billion, Pet Supplies Plus, a United States based Retail organisation with 3000 employees and revenues of $950.0 million, Suitsupply, a Netherlands based Retail organisation with 1238 employees and revenues of $650.0 million and many others.
Contact us if you need a completed and verified list of companies using Manhattan Active Inventory and Fulfillment, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Manhattan Active Inventory and Fulfillment customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Albertsons Companies | Retail | 280000 | $80.4B | United States | Manhattan Associates | Manhattan Active Inventory and Fulfillment | Order Management | 2017 | n/a |
In 2017, Albertsons Companies implemented Manhattan Active Inventory and Fulfillment as part of a broader Manhattan OMS deployment to support Safeway Inc. ecommerce desktop and mobile applications. The deployment is classified in the Order Management category and focused on order capture, processing, store inventory and fulfillment through an Enterprise Order Management System.
The implementation integrated Manhattan Active Inventory and Fulfillment with Enterprise Order Management System SI&F capabilities and Supply Chain Intelligence reporting, providing merchandising, sales, inventory and purchase order reporting inside the EOMS Safeway instance. Development work emphasized web and mobile front ends with RESTful API services, accessibility compliance aligned to AFB WCAG 2.0 requirements, and UI frameworks including Microsoft ASP.Net MVC, Angular, Bootstrap and related front end technologies.
Architecturally the solution used RESTful Web API services hosted on Microsoft Azure to support desktop and mobile channels, with backend persistence on SQL Server and Oracle databases. Integrations explicitly included Adobe Analytics tagging for ecommerce instrumentation and Microsoft Dynamics together with SharePoint libraries for content and data workflow, while the Manhattan OMS and EOMS components provided orchestration between order capture, store inventory and fulfillment.
Delivery and governance followed Agile Scrum practices with Visual Studio Team Server and TFS used for requirements, backlog and source control, and the project team maintained scope, planning, testing and change control during rollout. Senior development leadership was responsible for analysis, design, development, testing and implementation, and the program included dedicated accessibility engineering and analytics instrumentation as part of the operational handover.
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Pet Supplies Plus | Retail | 3000 | $950M | United States | Manhattan Associates | Manhattan Active Inventory and Fulfillment | Order Management | 2021 | n/a |
In 2021, Pet Supplies Plus implemented Manhattan Active Inventory and Fulfillment as its Order Management solution to underpin omnichannel warehouse and fulfillment operations. The deployment targeted retail distribution and store replenishment workflows for a national footprint, with the application selected to provide a cloud native operational foundation and frequent feature delivery without a traditional upgrade cycle.
The implementation included Manhattan Active Warehouse Management alongside Slotting and Labour Management, Supply Chain Intelligence, Store Order Fulfilment, and Manhattan Inventory, configured to support automated slotting, labor orchestration, inventory visibility, and store pick and pack workflows. Manhattan Active Inventory and Fulfillment was configured to align warehouse execution and store fulfillment processes, with standard warehouse management capabilities extended by supply chain intelligence for operational decision support.
Operational coverage encompassed more than 500 stores across the United States and a single distribution center in Seymour, Indiana, with the system driving store order fulfilment and inventory flow between the DC and retail locations. Rollout work was conducted largely remotely due to social distancing constraints, using cameras, video, screen shares, and close collaboration between Pet Supplies Plus and the vendor teams to validate configuration, teach processes, and complete cutover activities.
Governance and adoption emphasized rapid onboarding and minimal learning curve, the intuitive interface supporting quick user training and a smooth conversion so operations returned to full capacity quickly. The cloud native Manhattan Active solution was positioned to deliver ongoing WM feature updates frequently, giving Pet Supplies Plus an adaptable platform for future omnichannel and fulfillment changes.
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Suitsupply | Retail | 1238 | $650M | Netherlands | Manhattan Associates | Manhattan Active Inventory and Fulfillment | Order Management | 2025 | n/a |
In 2025, Suitsupply implemented Manhattan Active Inventory and Fulfillment as an Order Management solution to centralize RFID-enabled inventory and fulfillment across manufacturing, warehouses, and its 150 stores globally. The deployment targeted end-to-end RFID integration from manufacturing to point-of-sale to improve inventory visibility, support ship-from-store and buy online pick up in store workflows, and unify previously fragmented inventory processes.
Manhattan Active Inventory and Fulfillment was configured using Manhattan's Store app to consolidate Order Management, Store Order Fulfillment and Inventory Management into a single operational surface. Functional capabilities implemented include RFID-enabled automated receiving, daily cycle counting via handheld and overhead scanners, inventory reconciliation workflows, and store-level fulfillment orchestration tied to unique product identifiers.
The implementation integrated item-level RFID reads with order state, so Manhattan's system can indicate whether a garment is sold, awaiting customer pickup, altered, or available to sell. Scanners and the Store app drive validation controls, the system requires a 98 percent accuracy threshold before accepting a submitted daily count, and RFID infrastructure was deployed across factories, warehouses and retail points of sale to enable real-time inventory signals.
Governance and operational changes included enforcing count submission thresholds at store level, shifting associate activities from manual counting to exception resolution, and using the unified Order Management capabilities to coordinate store fulfillment and replenishment. Suitsupply leveraged Manhattan Associates' RFID-enabled solutions as the strategic technology partner, achieving an average inventory accuracy of 99 percent and improving in-store efficiency while supporting faster replenishment and more reliable omnichannel customer experiences.
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Buyer Intent: Companies Evaluating Manhattan Active Inventory and Fulfillment
- Bain & Company, a United States based Professional Services organization with 22000 Employees
- Network Education College Of Shanghai Jiao Tong University, a China based Education company with 100 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Bain & Company | Professional Services | 22000 | $7.5B | United States | 2025-06-04 | |
| Network Education College Of Shanghai Jiao Tong University | Education | 100 | $10M | China | 2025-04-25 |