List of Matelso Platform Customers
Matelso
Europaallee 34,
Kaiserslautern, 67657,
Germany
Kaiserslautern, 67657,
Germany
49 631-9146-4221
Professional Services
45
$6M
Since 2010, our global team of researchers has been studying Matelso Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Matelso Platform for Call Tracking and Recording from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Matelso Platform for Call Tracking and Recording include: Wurth Germany, a Germany based Distribution organisation with 27128 employees and revenues of $8.64 billion, STILL, a Germany based Manufacturing organisation with 9000 employees and revenues of $3.00 billion, Zollner Group, a Germany based Manufacturing organisation with 13000 employees and revenues of $2.70 billion, STILL GmbH, a Germany based Manufacturing organisation with 9000 employees and revenues of $2.00 billion, Kantonsspital St. Gallen, a Switzerland based Healthcare organisation with 6000 employees and revenues of $1.10 billion and many others.
Contact us if you need a completed and verified list of companies using Matelso Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Actindo | Professional Services | 80 | $10M | Germany | Matelso | Matelso Platform | Call Tracking and Recording | 2023 | n/a |
In 2023 Actindo deployed Matelso Platform on its website as a Call Tracking and Recording solution. The Matelso Platform is implemented to capture inbound web-originated calls and to associate phone interactions with marketing touchpoints and lead records for sales and support workflows.
Configuration of the Matelso Platform at Actindo includes core Call Tracking and Recording capabilities such as call session attribution, call recording, dynamic number insertion and analytics dashboards that surface call metadata and caller attribution. The implementation emphasizes operational telemetry and searchable recordings, with configurable retention and access controls aligned to standard call recording governance.
Operational scope is focused on the company website and inbound phone channels, supporting marketing attribution, sales lead qualification and customer service intake. Governance is handled internally to align recording access and retention with company policies and applicable regional data protection expectations, while day to day usage is centered on agents and marketing analysts who rely on recorded interactions and attribution data.
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Aherns Garage | Automotive | 20 | $4M | Ireland | Matelso | Matelso Platform | Call Tracking and Recording | 2018 | n/a |
In 2018, Aherns Garage deployed the Matelso Platform. The Matelso Platform is a Call Tracking and Recording application embedded on their website, and Aherns Garage used the Matelso Platform for Call Tracking and Recording to instrument inbound phone interactions for customer contact and marketing workflows.
Deployment emphasized web integration with dynamic number insertion and on-site number mapping, standard functional modules in Call Tracking and Recording implementations included call tracking, persistent call recording, call detail records and reporting dashboards. Configuration covered recording and retention parameters and the placement of tracked numbers across key pages on the Aherns Garage site, enabling service staff to access call logs and recordings through the Matelso Platform interface. The implementation was proportionate to a 20 employee automotive service operator, focusing on straightforward configuration rather than enterprise orchestration.
Operational ownership remained with onsite management and service staff at a single site in Ireland, covering front desk, service advisor and marketing functions. Governance centered on internal review of recorded interactions and use of platform reporting to standardize phone handling workflows. No external systems integrations were explicitly disclosed in the source. The implementation is described solely as a website embedded Matelso Platform deployment.
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All Dente Zahnmedizinisches Zentrum Kamen Mvz | Healthcare | 60 | $3M | Germany | Matelso | Matelso Platform | Call Tracking and Recording | 2019 | n/a |
In 2019, All Dente Zahnmedizinisches Zentrum Kamen Mvz implemented Matelso Platform for Call Tracking and Recording on its website. The Matelso Platform is embedded as a web-based capture layer to record inbound call events and associate call records with originating web sessions, enabling session-level attribution for phone leads.
Configuration of the Matelso Platform includes call recording, call tagging, session attribution and dynamic number insertion, aligned to appointment booking and patient intake workflows. These functional capabilities support front desk operations and marketing attribution, tying telephone interactions back to online touchpoints.
Operational deployment is focused on the practice website, with implementation scoped to telephone handling and intake processes across the clinic. Governance was established to manage recorded-call access and retention, aligning operational processes with healthcare privacy expectations for patient communications.
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Alois Dallmayr Automaten-Service | Distribution | 100 | $10M | Germany | Matelso | Matelso Platform | Call Tracking and Recording | 2023 | n/a |
In 2023 Alois Dallmayr Automaten-Service deployed Matelso Platform on its website to implement Call Tracking and Recording. The Matelso Platform was configured in 2023 as a web‑instrumentation layer to capture and attribute phone interactions originating from site touch points and to provide call recording and reporting across web contact flows.
The implementation emphasized core Call Tracking and Recording capabilities, including dynamic number insertion to map sessions to tracking numbers, session level attribution to identify source channel and landing page, persistent call recording with metadata capture such as timestamp and duration, and centralized reporting dashboards for inbound call analytics. Configuration work focused on mapping tracking numbers to marketing channels and embedding the Matelso Platform script into the corporate site contact flows to ensure per-session attribution.
Deployment scope was limited to the website contact and lead capture pathway, with operational use by marketing and customer service teams to surface call-level attribution alongside web engagement. The Matelso Platform was implemented as a web-facing tracking and recording layer, with configurations that enable call routing and recording tied to site-originated sessions.
Governance controls were applied to recording access and reporting, with role based access patterns and retention settings configured to align with the company operational requirements and applicable data protection expectations. Operational ownership was oriented to marketing for attribution reporting and to service operations for recorded call access and quality review.
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Auto Bach | Automotive | 191 | $20M | Germany | Matelso | Matelso Platform | Call Tracking and Recording | 2020 | n/a |
In 2020, Auto Bach implemented Matelso Platform on its website to capture inbound call interactions using the Matelso Platform for Call Tracking and Recording. The deployment uses a site-embedded tracking script and dynamic number insertion to route calls into the Matelso Platform, with telephony ingestion and recording processed in the platform's cloud service. Implementation focused on session-level call metadata capture, recording storage, and centralized call detail records to support channel attribution and inbound call analytics.
The implementation is instrumented on Auto Bach's German website and covers marketing and sales operations, enabling recorded calls and associated metadata to be consumed by operational teams for lead handling and campaign analysis. Configurations included assignment of phone number pools by campaign, inbound call tagging, and dashboarding for call volume and source segmentation, consistent with Call Tracking and Recording workflows. Governance work centered on recording retention settings, access controls for recorded assets, and adjusted call handling and follow-up processes to operationalize recorded call data.
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Automotive | 100 | $10M | Germany | Matelso | Matelso Platform | Call Tracking and Recording | 2022 | n/a |
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Automotive | 25 | $20M | Germany | Matelso | Matelso Platform | Call Tracking and Recording | 2020 | n/a |
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Automotive | 50 | $5M | Austria | Matelso | Matelso Platform | Call Tracking and Recording | 2016 | n/a |
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Automotive | 26 | $3M | Italy | Matelso | Matelso Platform | Call Tracking and Recording | 2019 | n/a |
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Banking and Financial Services | 300 | $40M | Germany | Matelso | Matelso Platform | Call Tracking and Recording | 2019 | n/a |
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Showing 1 to 10 of 80 entries
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Matelso Platform Coverage
Matelso Platform is a Call Tracking and Recording solution from Matelso.
Companies worldwide use Matelso Platform, from small firms to large enterprises across 21+ industries.
Organizations such as Wurth Germany, STILL, Zollner Group, STILL GmbH and Kantonsspital St. Gallen are recorded users of
Matelso Platform for Call Tracking and Recording.
Companies using Matelso Platform are most concentrated in Distribution, Manufacturing and Healthcare, with adoption spanning over 21 industries.
Companies using Matelso Platform are most concentrated in Germany and Switzerland, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Matelso Platform across Americas, EMEA, and APAC.
Companies using Matelso Platform range from small businesses with 0-100 employees - 60%, to mid-sized firms with 101-1,000 employees - 23.75%, large organizations with 1,001-10,000 employees - 13.75%, and global enterprises with 10,000+ employees - 2.5%.
Customers of Matelso Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Matelso Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Call Tracking and Recording.