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List of Matrix Security Services Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Dilworth School New Zealand Education 220 $30M New Zealand Matrix Security Matrix Security Services Physical Security Outsourcing 2000 n/a In 2000 Dilworth School New Zealand engaged Matrix Security Services as its Physical Security Outsourcing provider for campus protection across its Epsom campus and wider Auckland sites. The vendor notes the engagement as a long term relationship that had run for around 15 years as of 2015, establishing a sustained outsourced security model for the school. Matrix Security Services delivery encompassed uniformed patrols, guarding and event security, alongside CCTV advisory and video surveillance services, forming the core operational modules supporting campus safety. The arrangement structured physical security as an outsourced operational function covering routine patrols, event staffing and video surveillance advisory across Dilworth School campuses, with Matrix Security Services coordinating on-site presence and advisory work as part of the contracted service model.
Genesis Energy Utilities 1278 $2.1B New Zealand Matrix Security Matrix Security Services Physical Security Outsourcing 2020 n/a In 2020, Genesis Energy implemented Matrix Security Services under the Physical Security Outsourcing category to provide contracted security coverage for Huntly power station and to extend living wage provisions to its entire security officer workforce. The engagement scoped Matrix Security Services to manage on site security officer provisioning and contractor workforce arrangements across the Huntly facility and its associated fleet. Matrix Security Services was configured to deliver core Physical Security Outsourcing capabilities including on site officer deployment, roster scheduling and contractor management, wage compliance aligned to Living Wage accreditation, and routine site patrol and access oversight. These operational capabilities reflect standard functional workflows for outsourced physical security, oriented toward consistent staffing, compliance with wage governance, and site access control coordination. Operationally the engagement tied security service delivery into Genesis Energy procurement and site operations, with Genesis procurement embedding Living Wage terms into service agreements and Matrix Security supplying accredited officers to meet that requirement. The rollout concentrated on the Huntly power station site and the company described this as reinforcing workforce value and long term supplier relationships, with procurement and operations teams coordinating contractor governance and site scheduling. Living Wage accreditation is an explicit governance outcome of the Matrix Security Services engagement, cited by both Matrix Security and Genesis Energy as improving staff morale and reinforcing responsible sourcing commitments. The partnership also generated commercial follow on effects, with Matrix Security reporting a subsequent award of a significant contract by an international firm that was influenced by the Living Wage alignment, and the implementation is positioned as industry leadership within the security sector.
Holy Trinity Cathedral New Zealand Non Profit 15 $1M New Zealand Matrix Security Matrix Security Services Physical Security Outsourcing 2015 n/a In 2015 Holy Trinity Cathedral New Zealand contracted Matrix Security to provide Matrix Security Services in the Physical Security Outsourcing category, engaging a vendor-led security program focused on the cathedral site in Parnell, Auckland. The engagement was initiated to deter recurrent daytime burglaries and to improve visitor safety, establishing a continuous external security presence tied to the site schedule and visitor hours. Matrix Security Services was configured to deliver core Physical Security Outsourcing capabilities including static guarding, scheduled and random mobile patrols, and monitored alarm response. The implementation included patrol cars, uniformed officers, and alarm monitoring with verified response protocols, reflecting standard operational modules used in outsourced guarding and alarm verification services. Operational coverage was scoped to the single facility at Holy Trinity Cathedral in Parnell, with security duties integrated into site operations such as opening and closing routines, visitor area oversight, and asset perimeter monitoring. Governance relied on a contracted service model with defined response procedures and incident reporting workflows between Matrix Security and cathedral management, aligning operational responsibilities for day and night coverage. The stated outcomes from the 2015 deployment were a reduction in recurrent daytime burglaries and an improvement in visitor safety at the cathedral, achieved through the presence of regular patrols, on-site officers, and monitored alarm response delivered by Matrix Security Services.
Consumer Packaged Goods 114 $40M New Zealand Matrix Security Matrix Security Services Physical Security Outsourcing 2015 n/a
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FAQ - APPS RUN THE WORLD Matrix Security Services Coverage

Matrix Security Services is a Physical Security Outsourcing solution from Matrix Security.

Companies worldwide use Matrix Security Services, from small firms to large enterprises across 21+ industries.

Organizations such as Genesis Energy, Yashili New Zealand, Dilworth School New Zealand and Holy Trinity Cathedral New Zealand are recorded users of Matrix Security Services for Physical Security Outsourcing.

Companies using Matrix Security Services are most concentrated in Utilities, Consumer Packaged Goods and Education, with adoption spanning over 21 industries.

Companies using Matrix Security Services are most concentrated in New Zealand, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Matrix Security Services across Americas, EMEA, and APAC.

Companies using Matrix Security Services range from small businesses with 0-100 employees - 25%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 0%.

Customers of Matrix Security Services include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Matrix Security Services customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Physical Security Outsourcing.