List of Meditab IMS InTouch Customers
Oakland, 94621-1416, CA,
United States
Since 2010, our global team of researchers has been studying Meditab IMS InTouch customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Meditab IMS InTouch for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Meditab IMS InTouch for Customer Engagement include: Childrens Medical Center of Fresno, a United States based Healthcare organisation with 60 employees and revenues of $10.0 million, Piedmont Reproductive Endocrinology Group, a United States based Healthcare organisation with 90 employees and revenues of $8.0 million and many others.
Contact us if you need a completed and verified list of companies using Meditab IMS InTouch, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Meditab IMS InTouch customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Childrens Medical Center of Fresno | Healthcare | 60 | $10M | United States | Meditab | Meditab IMS InTouch | Customer Engagement | 2016 | n/a |
In 2016, Children’s Medical Center of Fresno implemented Meditab IMS InTouch as part of an effort to modernize pediatric EHR, billing, and patient workflows. The deployment centralized patient engagement and CRM functionality for the single pediatric practice, leveraging the IMS platform and the InTouch patient engagement suite to standardize intake and communications.
Meditab IMS InTouch was configured to deliver Customer Engagement capabilities including patient portal access, appointment reminders, secure messaging, online check-in, and contact management, aligning patient-facing interactions with internal scheduling and billing workflows. The implementation emphasized automation of appointment lifecycle tasks and consolidation of patient communications to reduce manual handoffs and improve care coordination.
Operational coverage focused on the pediatric site in Central California and impacted front-desk operations, clinical scheduling, billing, and care coordination. Governance included a phased rollout with vendor support and practice-level training, accompanied by process changes around workflow ownership and patient communication policies. The project reported improvements in operational efficiency and vendor support, and noted operational and revenue benefits.
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Piedmont Reproductive Endocrinology Group | Healthcare | 90 | $8M | United States | Meditab | Meditab IMS InTouch | Customer Engagement | 2021 | n/a |
In 2021 Piedmont Reproductive Endocrinology Group implemented Meditab IMS InTouch as part of Meditab’s FertilityEHR rollout announced in April 2021. This deployment targeted patient engagement and CRM capabilities under the Customer Engagement category across PREG clinics in the Carolinas, with a focus on improving appointment adherence and patient communications.
The Meditab IMS InTouch configuration emphasized automated SMS and email reminders, two way patient messaging, and appointment reminder workflows triggered by scheduling events in FertilityEHR. Implementation work included standardized message templates, consent capture and management, and targeted outreach segmentation to support pre visit and post visit communication sequences.
Operational coverage spanned front desk scheduling teams and clinical coordinators across multiple sites in the Carolinas, integrating patient messaging into existing appointment workflows. Governance elements introduced centralized messaging policies, standardized communication templates, and operational workflows for follow up on missed or at risk appointments to align network wide patient engagement practices.
The initiative was explicitly positioned to reduce no shows and enhance patient experience through automated touchpoints and structured patient outreach. Meditab IMS InTouch serves as the patient messaging component of PREGs Customer Engagement initiative alongside Meditab’s FertilityEHR.
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Buyer Intent: Companies Evaluating Meditab IMS InTouch
- POS Professional Office Services, a United States based Construction and Real Estate organization with 10 Employees
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