List of MEDITECH as a Service (MaaS) Customers
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Since 2010, our global team of researchers has been studying MEDITECH as a Service (MaaS) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased MEDITECH as a Service (MaaS) for Electronic Health Record from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using MEDITECH as a Service (MaaS) for Electronic Health Record include: Brant Community Healthcare System, a Canada based Healthcare organisation with 2300 employees and revenues of $236.0 million, Roseland Community Hospital, a United States based Healthcare organisation with 600 employees and revenues of $157.0 million, Huggins Hospital, a United States based Healthcare organisation with 250 employees and revenues of $132.0 million, Thorek Memorial Hospital, a United States based Healthcare organisation with 575 employees and revenues of $124.0 million, Loretto Hospital, a United States based Healthcare organisation with 550 employees and revenues of $120.0 million and many others.
Contact us if you need a completed and verified list of companies using MEDITECH as a Service (MaaS) , including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Brant Community Healthcare System | Healthcare | 2300 | $236M | Canada | Medical Information Technology | MEDITECH as a Service (MaaS) | Electronic Health Record | 2024 | n/a | In 2024, Brant Community Healthcare System implemented MEDITECH as a Service (MaaS) as its Electronic Health Record. The rollout establishes MEDITECH as a Service (MaaS) across BCHS's two hospital sites in Brantford Ontario, positioning the cloud subscription to serve Brantford, the County of Brant, Six Nations of the Grand River, Mississaugas of the Credit First Nation, and surrounding communities. The MEDITECH as a Service (MaaS) deployment leverages the Expanse web native, mobile capable platform delivered as a full service cloud subscription, providing Electronic Health Record functionality including clinical documentation, computerized provider order entry, medication administration workflows, and unified inpatient and outpatient care pathways. Operational ownership aligns with ICT and health information management, with BCHS's ICT Director HIM and CPO named as primary stakeholders for configuration, clinical build, and change management. Architecturally the MaaS model centralizes hosting and operational responsibilities with the vendor while delivering subscription based provisioning and streamlined onboarding, an approach selected by 37 hospitals in 2023 for its onboarding efficiency. The cloud based, vendor managed framework reduces the capital and internal staffing demands associated with maintaining on premise infrastructure, enabling BCHS to reallocate resources to other projects that benefit patients and providers. Governance and rollout emphasized a shift to subscription procurement and consolidated clinical governance, with ICT and HIM directing policy, access controls, and go live sequencing across both sites. BCHS leadership framed the move as a way to gain modern HIS capabilities while freeing up expense and human resources, and the full service MaaS arrangement includes vendor managed updates and operational support alongside the standard Expanse feature set. | |
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Brattleboro Retreat | Healthcare | 450 | $80M | United States | Medical Information Technology | MEDITECH as a Service (MaaS) | Electronic Health Record | 2024 | n/a | In 2024, Brattleboro Retreat implemented MEDITECH as a Service (MaaS) to deploy the Expanse Electronic Health Record, becoming the first behavioral health facility to adopt MEDITECH’s cloud-hosted MaaS platform. The implementation targets both inpatient and outpatient behavioral health services at the private not-for-profit psychiatric hospital, using MEDITECH as a Service (MaaS) to provide a subscription-based, scalable Electronic Health Record solution for clinical and administrative functions. The deployment includes MEDITECH Expanse modules such as Expanse EHR for clinical documentation, Expanse Care Compass for population health management, Expanse Patient Connect for secure patient messaging and portal access, virtual care capabilities for telehealth encounters, and MEDITECH’s Revenue Cycle solution for billing and payment tracking. Configuration emphasis is on expanded mobility, equipping clinicians with handhelds and tablets to bring the EHR into interview rooms, and on clinical decision support tailored to the outpatient Spravato clinic for dosing and observation protocols. Architecturally the project is delivered via MEDITECH’s cloud-hosted MEDITECH as a Service model, with a Traverse interoperability toolset to connect Brattleboro Retreat with referring healthcare facilities and enable seamless care transitions while preserving organizational autonomy. The cloud subscription model is described as enabling scalability and mobile device support to extend services across community programs such as group therapy and specialized first responder clinics. Governance and workflow redesign are organized around clinician mobility, safety monitoring, and revenue cycle controls, with the Brattleboro Retreat team coordinating directly with MEDITECH on connectivity and rollout sequencing. Operational scope explicitly covers clinical operations, population health activities, patient engagement workflows, and revenue cycle processes, with configuration work to strengthen data collection and validation for insurance coverage and service tracking. Expected outcomes cited by Brattleboro Retreat include improvements in efficiency and quality of care, enhanced employee satisfaction, expanded service offerings, and support for staff retention and recruitment. The organization anticipates increased accessibility through virtual care, greater transparency via the Expanse patient portal, and streamlined billing and payment workflows through the MEDITECH Revenue Cycle solution. | |
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Hospital Damas | Healthcare | 380 | $113M | Puerto Rico | Medical Information Technology | MEDITECH as a Service (MaaS) | Electronic Health Record | 2023 | n/a | In 2023, Hospital Damas implemented MEDITECH as a Service (MaaS) under the Electronic Health Record category. The deployment used MEDITECH's full service, cloud based subscription model and the web native Expanse platform to reduce upfront capital and staffing demands while preserving system independence, a model MEDITECH positioned among 37 hospitals that selected MaaS in 2023 and as part of the vendor's 100th Expanse MaaS customer milestone. The configuration centered on a managed, vendor hosted SaaS architecture providing mobile and web native access to the MEDITECH as a Service (MaaS) Expanse solution across clinical and administrative environments at the Ponce, Puerto Rico acute care facility. Implementation included standard Electronic Health Record functional areas aligned with Expanse capabilities, such as clinical documentation, acute inpatient workflows, ambulatory and outpatient care orchestration, medication ordering, and patient engagement features. Operational scope focused on hospital clinical and administrative functions, shifting IT governance toward vendor managed provisioning and subscription based procurement to free local IT resources for other projects. Rollout and onboarding followed the MaaS subscription model emphasis on efficient onboarding and reduced on premise staffing, enabling Hospital Damas to take advantage of Expanse updates and vendor hosted operations. The hospital retained operational independence in governance while receiving the same Expanse experience delivered to other MaaS customers. | |
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Healthcare | 250 | $132M | United States | Medical Information Technology | MEDITECH as a Service (MaaS) | Electronic Health Record | 2023 | n/a |
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Healthcare | 1025 | $94M | United States | Medical Information Technology | MEDITECH as a Service (MaaS) | Electronic Health Record | 2023 | n/a |
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Healthcare | 550 | $120M | United States | Medical Information Technology | MEDITECH as a Service (MaaS) | Electronic Health Record | 2023 | n/a |
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Healthcare | 80 | $10M | United States | Medical Information Technology | MEDITECH as a Service (MaaS) | Electronic Health Record | 2023 | n/a |
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Healthcare | 550 | $66M | United States | Medical Information Technology | MEDITECH as a Service (MaaS) | Electronic Health Record | 2023 | n/a |
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Healthcare | 600 | $157M | United States | Medical Information Technology | MEDITECH as a Service (MaaS) | Electronic Health Record | 2023 | n/a |
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Healthcare | 230 | $52M | United States | Medical Information Technology | MEDITECH as a Service (MaaS) | Electronic Health Record | 2023 | n/a |
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Buyer Intent: Companies Evaluating MEDITECH as a Service (MaaS)
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