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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of MEDITECH Patient Engagement Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Aspirus Wausau Hospital Healthcare 7000 $2.1B United States Medical Information Technology MEDITECH Patient Engagement Customer Engagement 2020 n/a
In 2020, Aspirus implemented MEDITECH Patient Engagement as part of a targeted Customer Engagement initiative at Aspirus St. Luke’s in Duluth, Minnesota, to expand patient portal enrollment and access during the COVID-19 pandemic. The implementation prioritized rapid patient onboarding and portal-driven access management to support urgent care pathways. MEDITECH Patient Engagement was configured to deliver core patient portal capabilities including self-scheduling for appointments, patient communications and notifications, and access to virtual visit workflows. The deployment emphasized enrollment workflows and user activation to increase patient adoption of portal-based scheduling and telehealth access. Operational use concentrated at the St. Luke’s site and extended across the regional service area for vaccine scheduling and virtual visit access, with the portal serving as the primary patient-facing channel for communications and appointment management. The project targeted front-line clinical scheduling, patient access services, and telehealth operations to streamline patient interactions during peak pandemic demand. MEDITECH reported that Aspirus doubled patient portal enrollment during the pandemic, a stated outcome tied to increased access to virtual visits and vaccine scheduling across the region. Governance adjustments focused on enrollment drives and communication workflows to support the rapid increase in portal users.
St. Mary's Health & Clearwater Valley Health Healthcare 200 $28M United States Medical Information Technology MEDITECH Patient Engagement Customer Engagement 2024 n/a
In 2024, St. Marys Health and Clearwater Valley Health implemented MEDITECH Patient Engagement as part of a shared MEDITECH Expanse EHR deployment using the MEDITECH as a Service subscription model. The cloud-based deployment centralizes a single patient record across both hospitals and their associated clinics, including Level 4 Trauma Center settings, and replaces a prior environment where different EHRs were in use across facilities. This implementation is positioned within the Customer Engagement category to unify patient access and communication across care settings. The organizations serve residents across Clearwater, Idaho, and Lewis counties and together deliver more than 45,000 outpatient visits annually, providing the operational context for the rollout. The implementation includes MEDITECH Patient Engagement functionality alongside Expanse native capabilities, with a single patient portal enabling questionnaires, patient-submitted health metrics, secure messaging, and virtual visits. Expanse Patient Connect is being used to enable secure bi-directional text messaging for appointment reminders and overdue health maintenance notifications, while the Expanse platform also brings embedded clinical decision support and AI-enabled guidance as part of the clinical stack. The organizations have committed to rolling out a core set of evidence-based standards across facilities, preserving the ability to tailor workflows to community needs. For cross-organizational and external interoperability, the deployment leverages MEDITECHs Traverse interoperability solution to exchange patient records with Kootenai Health, embedding exchanged content directly into provider workflows to support telemedicine and specialty referrals. The shared Expanse instance is configured to support coordinated care across hospitals and clinics, enabling patient records to follow patients when they travel between facilities or see specialists. This integration strategy supports clinical coordination between the two critical access hospitals and an external tertiary partner. Governance is built on a collaborative management approach that spans two decades, which the organizations are using to coordinate configuration, evidence-based practice standardization, and rollout sequencing across sites. The subscription MaaS model was selected to enable rapid cloud deployment with lower upfront capital, matching the IT resource profile of rural health organizations. Patient engagement and safety are cited as primary objectives, with the new MEDITECH Patient Engagement solution expected to help patients manage care from home, improve secure communication with care teams, and streamline appointment and preventive care notifications.
Vvrmc Rehab Department Banking and Financial Services 10 $1M United States Medical Information Technology MEDITECH Patient Engagement Customer Engagement 2021 n/a
In 2021, Val Verde Regional Medical Center implemented MEDITECH Patient Engagement in its Rehab Department as a Customer Engagement solution to support remote monitoring and chronic disease management. The deployment leveraged MEDITECH Expanse patient portal functionality together with remote patient monitoring devices to engage diabetic and hypertensive patients at home. MEDITECH Patient Engagement was configured to capture RPM device vitals and feed those measurements directly into the MEDITECH EHR, enabling structured vitals ingestion and automated documentation into clinical workflows. Functional capabilities emphasized patient portal messaging, remote patient monitoring data capture, and integration of inbound vitals into outpatient care coordination processes. Operational scope focused on home-based monitoring for patients with diabetes and hypertension managed by the Rehab Department, with workflows that routed RPM data into clinician review queues and the EHR problem lists. The program improved chronic disease management and kept patients connected during the pandemic by sustaining remote monitoring, patient outreach, and continuous vitals feeds into clinician workflows.
Healthcare 6 $1M Canada Medical Information Technology MEDITECH Patient Engagement Customer Engagement 2014 n/a
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