List of Medius Supplier Conversations Customers
Stockholm, SE 111 64,
Sweden
Since 2010, our global team of researchers has been studying Medius Supplier Conversations customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Medius Supplier Conversations for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Medius Supplier Conversations for Chatbots and Conversational AI include: Samuel, Son & Co, a Canada based Professional Services organisation with 5500 employees and revenues of $1.20 billion and many others.
Contact us if you need a completed and verified list of companies using Medius Supplier Conversations, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Medius Supplier Conversations customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Samuel, Son & Co | Professional Services | 5500 | $1.2B | Canada | Medius | Medius Supplier Conversations | Chatbots and Conversational AI | 2024 | n/a |
In 2024, Samuel, Son & Co implemented Medius Supplier Conversations, a Chatbots and Conversational AI application, to automate supplier email inquiries within accounts payable. The deployment covered North American operations and integrated with Microsoft Dynamics 365 Finance & Operations to surface AP transaction and supplier data into conversational workflows.
Medius Supplier Conversations was configured to handle inbound supplier email triage, automated responses, and escalation routing, embedding conversational automation into day to day accounts payable processes. Functional capabilities emphasized supplier inquiry parsing, workflow orchestration with AP records, and automated escalation rules to route complex issues to finance staff.
Operational scope included accounts payable and supplier management across Samuel, Son & Co operations in North America, impacting finance and AP teams responsible for invoice processing and supplier communications. The solution reduced daily AP inbox work from multiple hours to under 30 minutes and reduced escalation volume, outcomes that are explicitly documented.
Governance changes aligned supplier response ownership within AP and introduced standardized conversational workflows and escalation policies to manage supplier interactions. The success of Medius Supplier Conversations prompted further AI pilots at Samuel, Son & Co such as Medius Statement Reconciliation, extending conversational and reconciliation automation across financial operations.
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Buyer Intent: Companies Evaluating Medius Supplier Conversations
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