List of Mercer Mettl 360 View Customers
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Since 2010, our global team of researchers has been studying Mercer Mettl 360 View customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Mercer Mettl 360 View for Employee Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Mercer Mettl 360 View for Employee Engagement include: CBL Group, a Sri Lanka based Consumer Packaged Goods organisation with 6000 employees and revenues of $665.0 million, Arohan Financial Services, a India based Banking and Financial Services organisation with 9333 employees and revenues of $196.0 million, Tata Play Fiber, a India based Professional Services organisation with 500 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using Mercer Mettl 360 View, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Mercer Mettl 360 View customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Arohan Financial Services | Banking and Financial Services | 9333 | $196M | India | Mercer | Mercer Mettl 360 View | Employee Engagement | 2021 | n/a | In 2021, Arohan Financial Services deployed Mercer Mettl 360 View as an Employee Engagement application across its Indian operations. The initiative was scoped by HR and L&D to establish a repeatable multi-rater feedback capability supporting senior leadership development and succession readiness. Mercer Mettl 360 View was configured to run structured 360 feedback cycles, using calibrated competency frameworks, standardized rating scales, anonymity controls, and automated reporting to produce actionable 360 insights. Configuration emphasis was on multi-rater inputs and development planning workflows to surface competency gaps and leader development priorities. Operational governance placed HR and L&D as custodians of cadence and reporting, with outputs integrated into leadership review forums and talent calibration activities. The rollout increased leadership awareness, enabled 9-box readiness activities, and kickstarted follow-on development programs based on the 360 insights. | |
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CBL Group | Consumer Packaged Goods | 6000 | $665M | Sri Lanka | Mercer | Mercer Mettl 360 View | Employee Engagement | 2021 | n/a | In 2021, Ceylon Biscuits Limited, operating as CBL Group, implemented Mercer Mettl 360 View to digitalize multi rater feedback and to create competency linked individual development plans across Sri Lanka. The deployment targeted Employee Engagement use cases within HR and L&D, positioning Mercer Mettl 360 View as the central assessment and development tool for the organization. The implementation configured automated 360 surveys, competency frameworks mapped to role profiles, and templated individual development plan workflows, with analytics and reporting to translate survey results into structured IDPs. Mercer Mettl 360 View was used to run recurring assessment cycles and to provide consolidated feedback dashboards for line managers and learning teams. Operational scope covered HR and L&D functions across CBL Group’s Sri Lanka sites, with centralized governance to standardize survey instruments and to operationalize the conversion of assessment outputs into IDPs and leadership development tracks. The automated 360 surveys led to an approximately fourfold increase in the number of employees assessed and produced assessment data used to shape structured IDPs and leadership development initiatives. | |
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Tata Play Fiber | Professional Services | 500 | $100M | India | Mercer | Mercer Mettl 360 View | Employee Engagement | 2021 | n/a | In 2021 Tata Play Fiber implemented Mercer Mettl 360 View as part of its Employee Engagement tooling to formalize feedback and leadership assessment workflows. The deployment focused on using Mercer Mettl 360View and leadership assessments to shift performance appraisal practices from subjective reviews to structured 360 degree feedback, positioned within HR and L&D programs in India. The Mercer Mettl 360 View implementation centered on competency based 360 degree feedback workflows and formal leadership assessments, with configuration of respondent cohorts, feedback anonymity controls, multi rater scoring, and consolidated reporting for talent calibration. Standard Employee Engagement capabilities such as assessment scheduling, automated reminders, and consolidated feedback reports were applied to support recurring review cycles and leader development planning. Operationally the rollout was scoped to Tata Play Fiber HR and L&D interventions across India, where the application was used to underpin broader leadership development initiatives. The solution was linked to learning interventions and drove a measured uplift in outcomes, specifically e learning adoption which rose approximately 40 percent, establishing a foundation for expanded leadership development across the region. Governance practices emphasized a move to evidence based feedback and structured appraisal workflows, enabling HR to standardize evaluation criteria and post assessment development plans. The implementation reinforced cross functional coordination between HR and L&D and created repeatable assessment processes for ongoing leadership progression. |
Buyer Intent: Companies Evaluating Mercer Mettl 360 View
- Alight Solutions, a United States based Professional Services organization with 9500 Employees
- HRnetOne, a Singapore based Professional Services company with 800 Employees
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