CBL Group
No. 555, High-Level Road, Makumbura, Pannipitiya,
Colombo, 10230,
Sri Lanka
Colombo, 10230,
Sri Lanka
94 115 000 000
Consumer Packaged Goods
CBL Group Technographics
CBL Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CBL Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 CBL Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CBL Group has purchased the following applications: SAP S/4 HANA for ERP Financial in 2018, Mercer Mettl 360 View for Employee Engagement in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CBL Group is running and its propensity to invest more and deepen its relationship with SAP , Odoo , Mercer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CBL Group revenues, which have grown to $665.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CBL Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CBL Group Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | IBM | 2018 | 2019 |
In 2018 CBL Group implemented SAP S/4 HANA to establish core ERP Financial capabilities for the Sri Lanka based consumer packaged goods company. The SAP S/4 HANA deployment focused on centralizing financial processes including real time accounting and core transaction processing across the enterprise.
Implementation work emphasized ERP Financial functional areas such as general ledger, accounts payable, accounts receivable, fixed assets and financial close workflows, configured to support procure to pay and order to cash process integration with inventory and distribution operations. SAP S/4 HANA configuration leveraged standard financial modules and in memory ledger functionality to align with the companys finance and accounting workflows.
Ibm served as the systems integrator and the infrastructure architecture was built on IBM Power Systems and IBM Storage platforms, with virtualization using IBM PowerVM, operating system stacks including AIX and PowerLinux, and availability support via IBM PowerHA. Backup and storage management used IBM Storage Area Networks and IBM Tivoli Storage Manager, and on site infrastructure implementation and support activities were executed in Sri Lanka by systems support specialists.
Operational governance incorporated defined SLA and maintenance agreement targets, on call support rotations, performance tuning, preventive maintenance and formal change request handling, with KPIs covering activity clocking, incident and software call closure, hardware call closure and escalation management. Skills transfer and runbook handover were delivered as part of the rollout to ensure operational continuity for finance and IT operations.
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ERP Financial | ERP Financial Management |
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2023 | 2023 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mercer | Legacy | Mercer Mettl 360 View | Employee Engagement | HCM | n/a | 2021 | 2021 |
In 2021, Ceylon Biscuits Limited, operating as CBL Group, implemented Mercer Mettl 360 View to digitalize multi rater feedback and to create competency linked individual development plans across Sri Lanka. The deployment targeted Employee Engagement use cases within HR and L&D, positioning Mercer Mettl 360 View as the central assessment and development tool for the organization.
The implementation configured automated 360 surveys, competency frameworks mapped to role profiles, and templated individual development plan workflows, with analytics and reporting to translate survey results into structured IDPs. Mercer Mettl 360 View was used to run recurring assessment cycles and to provide consolidated feedback dashboards for line managers and learning teams.
Operational scope covered HR and L&D functions across CBL Group’s Sri Lanka sites, with centralized governance to standardize survey instruments and to operationalize the conversion of assessment outputs into IDPs and leadership development tracks. The automated 360 surveys led to an approximately fourfold increase in the number of employees assessed and produced assessment data used to shape structured IDPs and leadership development initiatives.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, CBL Group implemented Google Workspace (Formerly Google G-Suite) in Sri Lanka as a corporate productivity platform. The deployment is classified in the Collaboration category and was provisioned to support enterprise collaboration, corporate communications, and document workflows across the organization.
The implementation configured core Google Workspace capabilities including Gmail for corporate email, Google Drive for centralized shared storage, Google Docs and Sheets for real-time collaborative editing, Google Calendar for scheduling, and Google Meet for video conferencing. Google Workspace (Formerly Google G-Suite) tenant administration was managed through the Google Admin console, enabling user provisioning, group management, and baseline access controls.
Public site artifacts indicate Google Workspace is used in conjunction with the corporate website for contact and email routing, suggesting the suite is surfaced for external-facing communication flows. Operational coverage extended across corporate functions, with the platform supporting communications and collaboration for departments such as marketing, sales, finance, and operations.
Governance centered on tenant-level administration, role-based account provisioning, and policy-driven group access, along with standard collaboration workflows for document sharing and approvals. The CBL Group Google Workspace (Formerly Google G-Suite) Collaboration implementation emphasizes centralized collaboration tooling and administrative controls for enterprise productivity.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Operating System (OS) | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at CBL Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by CBL Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CBL Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CBL Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD CBL Group Technographics
CBL Group is a Consumer Packaged Goods organization based in Sri Lanka,
with around 6000 employees and annual revenues of $665.0 million.
CBL Group operates a diverse technology stack with applications such as
SAP S/4 HANA, Mercer Mettl 360 View and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Employee Engagement and Collaboration.
CBL Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Mercer and Google.
CBL Group recently adopted applications including
Odoo Open Source ERP in 2023, Okta Identity Cloud in 2022 and Mercer Mettl 360 View in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CBL Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CBL Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CBL Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.