List of mfr FSM Customers
Leipzig, 04107,
Germany
Since 2010, our global team of researchers has been studying mfr FSM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased mfr FSM for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using mfr FSM for Field Service Management include: DAIKIN Airconditioning Germany GmbH, a Germany based Manufacturing organisation with 540 employees and revenues of $211.0 million, GBS Kuehlanlagen Germany, a Germany based Manufacturing organisation with 23 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using mfr FSM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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DAIKIN Airconditioning Germany GmbH | Manufacturing | 540 | $211M | Germany | Simplias | mfr FSM | Field Service Management | 2015 | n/a | In 2015, DAIKIN Airconditioning Germany GmbH deployed mfr FSM for Field Service Management. mfr FSM is used to manage DAIKIN Germany's field service operations including dispatch, a mobile app for technicians, and structured service documentation, coordinating roughly 136 technicians and handling approximately 25,500 orders. The implementation configured dispatch scheduling, mobile workforce enablement via a technician mobile app, documentation capture and subcontractor scaling capabilities to onboard partner service companies. mfr FSM also captures prices, materials and hours at the point of service to support downstream processing. mfr FSM integrates with SAP to automate the transfer of prices, materials and hours into DAIKIN's master system, enabling back-office reconciliation and billing related workflows. The deployment architecture links field devices, the mobile app and central SAP integration points to coordinate work assignment and subcontractor activity. Rollout began in 2015 and focused on operational coordination between field delivery and back-office teams while scaling to partner service companies via the subcontractor features. The deployment is reported to coordinate about 136 technicians across roughly 25,500 orders and delivered reported savings of approximately 40,000 work hours. | |
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GBS Kuehlanlagen Germany | Manufacturing | 23 | $3M | Germany | Simplias | mfr FSM | Field Service Management | 2021 | n/a | In 2021, GBS Kühlanlagen Germany implemented mfr FSM, a Field Service Management application. mfr FSM entered production in October 2021 and centralized plant documentation and field operations that had previously been managed on paper and by ad-hoc WhatsApp processes. The implementation delivered digital asset and plant documentation modules, automated planning and AI-assisted dispatch and routing, minute-accurate time recording, and parts handling capabilities. mfr FSM was configured to support legally-compliant time tracking workflows, parts inventory handling, and standard field service workflows including work order creation, scheduling, and service reporting. Operational scope targeted the companys service organization and onsite plant maintenance activities, bringing field technicians and office planning into a unified operational workflow. Deployment focused on plant-level documentation and field time capture to formalize service delivery processes for the manufacturer. GBS cites reduced administrative overhead and legally-compliant time tracking as core outcomes from the mfr FSM implementation. Governance changes introduced structured digital workflows and automated planning and time capture protocols to replace previous ad-hoc communications and manual recordkeeping, improving consistency and compliance for field service operations. |
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