List of MHR iTrent Shield Customers
Nottingham, NG11 6LL,
United Kingdom
Since 2010, our global team of researchers has been studying MHR iTrent Shield customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased MHR iTrent Shield for Identity and Access Management (IAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using MHR iTrent Shield for Identity and Access Management (IAM) include: Reading Borough Council, a United Kingdom based Government organisation with 1815 employees and revenues of $533.0 million, East Renfrewshire Council, a United Kingdom based Government organisation with 500 employees and revenues of $20.0 million, North Devon Council, a United Kingdom based Government organisation with 158 employees and revenues of $17.0 million and many others.
Contact us if you need a completed and verified list of companies using MHR iTrent Shield, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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East Renfrewshire Council | Government | 500 | $20M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent Shield | Identity and Access Management (IAM) | 2025 | n/a |
In 2025, East Renfrewshire Council reconfigured MHR iTrent Shield, an Identity and Access Management (IAM) application, to introduce a hybrid sign-in model that combines single sign-on with iTrent multi factor authentication. The council had previously used iTrent Shield to secure HR and payroll access, and the 2025 effort documents a transition from prior iTrent Shield authentication to the new hybrid sign-in architecture.
The implementation of MHR iTrent Shield focused on authentication flow configuration, enabling SSO pathways alongside iTrent MFA enrollment, and updating MFA registration processes for end users. The deployment work included adjustments to authentication policies and user enrollment workflows to support HR and payroll self service access controls and secure session handling within the HR/payroll application context.
Operational coverage is regional and targeted, the council access page dated 27/10/2025 outlines a staged go live plan and scheduled MFA registration sessions for staff and schools. The rollout explicitly covers council employees and school users who access HR and payroll self service, indicating coordinated registration events and a phased activation across sites.
Governance activity emphasized user registration, communication of new sign in processes, and staged rollout planning to align IT operations with HR administration needs. The stated objective of the change is to strengthen login security for HR and payroll self service, with MFA registration sessions and a documented go live plan guiding the operational cutover.
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North Devon Council | Government | 158 | $17M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent Shield | Identity and Access Management (IAM) | 2019 | Softcat |
In 2019, North Devon Council implemented MHR iTrent Shield as part of its iTrent HR and payroll contract. The FOI disclosure lists MHR iTrent Shield Multi-Factor Authentication module deployed across a 500-user HR/payroll environment in the United Kingdom, and the contract details name Softcat plc in the procurement and implementation chain.
The deployment configures the MHR iTrent Shield Multi-Factor Authentication module to secure access to HR and payroll records, enforcing additional authentication factors for users accessing the iTrent HR and payroll application. This implementation maps to Identity and Access Management (IAM) functional workflows, including authentication hardening, administrative access controls, and role-aligned access stewardship to protect payroll and employee HR data.
Operational coverage is focused on HR and payroll business functions within North Devon Council, covering HR staff and payroll administrators on the council iTrent instance. Governance and contractual responsibilities are documented with MHR and Softcat plc, and the FOI specifically lists Shield among the contracted modules used to protect payroll and employee HR data.
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Reading Borough Council | Government | 1815 | $533M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent Shield | Identity and Access Management (IAM) | 2025 | n/a |
In 2025, Reading Borough Council deployed MHR iTrent Shield in an Identity and Access Management (IAM) role to secure employee and school user access to HR and payroll self service. The council's user guide, last updated 15/04/2025, documents MHR iTrent Shield registration and authenticator based multi factor authentication workflows for staff and schools.
The implementation configures MHR iTrent Shield to enforce authenticator based MFA and registration workflows at the point of HR and payroll self service authentication, protecting sensitive HR and payroll data across the organisation in the United Kingdom. Operational coverage explicitly includes council staff and school users, and governance is codified in the published user guide which details enrollment steps and standardized login procedures intended to improve login security for staff and schools.
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Buyer Intent: Companies Evaluating MHR iTrent Shield
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