List of Mi9 Mosaic Clienteling Customers
Fort Lauderdale, 33301, FL,
United States
Since 2010, our global team of researchers has been studying Mi9 Mosaic Clienteling customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Mi9 Mosaic Clienteling for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Mi9 Mosaic Clienteling for Customer Engagement include: Paris Jewellers, a Canada based Retail organisation with 200 employees and revenues of $18.0 million, Zadok Jewelers, a United States based Retail organisation with 50 employees and revenues of $6.0 million, Betteridge Jewelers, a United States based Retail organisation with 43 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Mi9 Mosaic Clienteling, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Mi9 Mosaic Clienteling customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Betteridge Jewelers | Retail | 43 | $5M | United States | Mi9 Retail | Mi9 Mosaic Clienteling | Customer Engagement | 2017 | n/a |
In 2017, Betteridge Jewelers implemented Mi9 Mosaic Clienteling as part of a wider Mi9 Retail end-to-end jewelry suite that included Mi9 Mosaic POS, CRM, mobile inventory management and analytics. The deployment targeted Customer Engagement to modernize customer relationship capabilities for its United States retail operations.
Mi9 Mosaic Clienteling was configured alongside Mi9 Mosaic POS and CRM to provide client profile consolidation, transaction linking and personalized engagement workflows consistent with clienteling solutions. The configuration emphasized mobile POS integration and handheld access so store associates could access customer history and outreach tools while on the sales floor.
The project provisioned integrated data flows across POS, CRM, inventory and analytics modules within the Mi9 suite, enabling synchronized inventory visibility and unified customer records for in-store engagement. Operational scope focused on in-store sales and customer service functions across Betteridge Jewelers stores in the United States, with analytics used to inform clienteling interactions.
Governance centered on embedding Clienteling and CRM into retail sales workflows, shifting customer engagement to associate-driven mobile interactions and centralized customer records. The implementation aimed to improve in-store service and sales performance by making Mi9 Mosaic Clienteling the focal point of customer engagement and outreach.
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Paris Jewellers | Retail | 200 | $18M | Canada | Mi9 Retail | Mi9 Mosaic Clienteling | Customer Engagement | 2016 | n/a |
In 2016, Paris Jewellers implemented Mi9 Mosaic Clienteling as part of a broader Mi9 Retail suite deployment. The project targeted customer-facing retail operations across 28 Canadian stores and aligned with Customer Engagement objectives to enable mobile clienteling and real-time inventory visibility.
The deployment included Mi9 Mosaic mobile POS, Mi9 Mosaic Clienteling, Mi9 CRM, merchandising and reporting modules, delivering an integrated clienteling and CRM surface for sales associates. Mi9 Mosaic Clienteling was configured to expose customer profiles and CRM-derived purchase history alongside merchandising and inventory data, supporting mobile-assisted selling workflows, personalized outreach, and inventory-aware recommendations at the point of interaction.
Integrations were consolidated within the Mi9 Retail suite so POS, clienteling, CRM, merchandising and reporting operated from a unified application architecture. Operational coverage encompassed store sales teams, merchandising and reporting functions across all 28 locations in Canada, and governance emphasis was placed on centralized data consistency and standardized clienteling workflows to operationalize customer intimacy and inventory visibility.
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Zadok Jewelers | Retail | 50 | $6M | United States | Mi9 Retail | Mi9 Mosaic Clienteling | Customer Engagement | 2017 | n/a |
In 2017, Zadok Jewelers implemented Mi9 Mosaic Clienteling as part of Mi9 Retail's end-to-end jewelry suite. The deployment in the United States targeted mobile POS and modern clienteling to modernize store operations and drive improved Customer Engagement.
The implementation included Mi9 Mosaic POS, Mi9 Mosaic Clienteling, CRM, mobile inventory and order management modules, providing integrated point of sale, associate facing clienteling workflows, centralized customer profiles, and mobile stock and order handling. Configuration emphasized clienteling workflows that surface customer history and CRM driven segmentation to sales associates on mobile devices, consistent with Customer Engagement application capabilities. Inventory and order management functions were configured to support mobile transactions and in store order capture.
Operational scope centered on store level retail functions such as sales floor associate interactions, customer service, and inventory control within Zadok Jewelers storefronts in the United States. Rollout required process alignment for associate use of mobile POS and clienteling tools, and governance that centralized customer data in the CRM to guide follow up and in store engagement. The implementation oriented business functions toward integrated sales and customer lifecycle workflows rather than isolated transactional processes.
Zadok Jewelers targeted improved customer experience and increased sales through the Mi9 Mosaic Clienteling and CRM capabilities, aligning retail operations to more personalized in store engagement. The deployment modernized store operations and instantiated mobile first transaction and clienteling practices across the retailer's US footprint.
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