List of Microsoft Dynamics 365 Business Central - Accounts Receivable Module Customers
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Companies using Microsoft Dynamics 365 Business Central - Accounts Receivable Module for AR Automation include: Delice De France, a United Kingdom based Consumer Packaged Goods organisation with 200 employees and revenues of $30.0 million, 77 Diamonds, a United Kingdom based Retail organisation with 25 employees and revenues of $3.0 million and many others.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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77 Diamonds | Retail | 25 | $3M | United Kingdom | Microsoft | Microsoft Dynamics 365 Business Central - Accounts Receivable Module | AR Automation | 2018 | n/a | In 2018, 77 Diamonds implemented Microsoft Dynamics 365 Business Central - Accounts Receivable Module as the finance team's primary AR system. The deployment targeted AR Automation capabilities to standardize receivables workflows across the company’s United Kingdom finance operations. Microsoft Dynamics 365 Business Central - Accounts Receivable Module was configured to support invoice generation, customer account management, credit control and collections workflows, cash application, and bank reconciliation. Configuration work emphasized customer ledger posting, AR aging visibility, and automated invoice posting consistent with AR Automation functional patterns. An Accounts Payable Accounts Receivable Manager led the implementation from June 2018 to October 2019, owning configuration, internal training, and ongoing AP and AR operations. The rollout focused on the small finance team in the UK, embedding AR processes into routine bookkeeping and establishing single owner governance for collections and cash application. | |
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Delice De France | Consumer Packaged Goods | 200 | $30M | United Kingdom | Microsoft | Microsoft Dynamics 365 Business Central - Accounts Receivable Module | AR Automation | 2022 | n/a | In 2022 Delice De France implemented Microsoft Dynamics 365 Business Central - Accounts Receivable Module to formalize AR Automation across its finance function. The deployment targeted the companys Southall operations where the bakery wholesaler manages customer relationships with major retailers such as Waitrose and Wenzels as well as smaller clients, and it is framed around accounts receivable and credit control responsibilities. The Microsoft Dynamics 365 Business Central - Accounts Receivable Module was configured to support core AR workflows including invoice and statement processing, payment allocation and reconciliation, account opening for new clients, and management of customer queries. The implementation aligns system capabilities with day to day duties performed by credit control staff, specifically collections outreach, preparation of proof of delivery and delivery notes, and handling of telephone and email payment enquiries. Operationally the AR Automation workstreams run inside the Dynamics 365 Business Central environment while Excel spreadsheets continue to be used adjunctively for specific reporting and reconciliation tasks. The system design emphasizes the customer ledger and order to cash touchpoints, and it formalizes handoffs between the credit controller function and sales when liaison is required to resolve billing or service issues. Governance and workflow changes were instituted to route unusual queries and difficult payer cases to line management, replicate internal meeting reporting rhythms, and enable staff cross coverage for continuity of collections activity. Configuration choices focused on standard AR controls, procedural alignment for statement production and POD handling, and clear ownership of payment allocations and reconciliations within the finance and credit control teams. |
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