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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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List of MiHCM Enterprise Succession Planning Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Atos Professional Services 78100 $10.5B France MiHCM MiHCM Enterprise Succession Planning Succession and Leadership Planning 2024 n/a In 2024, Atos deployed MiHCM Enterprise Succession Planning in the Succession and Leadership Planning category. The implementation targeted HR recruitment and talent continuity processes, aligning succession workflows with recruitment automation to strengthen talent pipelines for critical roles. MiHCM Enterprise Succession Planning was configured to operate alongside an integrated Talent Acquisition solution, incorporating an applicant tracking system, a mobile candidate portal and AI driven resume screening. The deployment emphasized talent pool management, candidate pipeline orchestration, competency and role profiling, and formal succession review workflows, with recruitment data and AI screened candidate insights incorporated into succession records and talent review processes. The program used a phased six month rollout across Atos HR processes, prioritizing recruitment to hire automation and structured succession review cycles. Reported outcomes include a reduction in time to hire from 65 to 36 days, an increase in candidate Net Promoter Score and an approximate 30 percent reduction in cost per hire.
Heidelberg Manufacturing 9811 $2.3B Germany MiHCM MiHCM Enterprise Succession Planning Succession and Leadership Planning 2024 n/a In 2024 Heidelberg deployed MiHCM Enterprise Succession Planning as part of a cloud based HCM initiative to centralise HR data and personnel cost planning across the organisation. The implementation is identified in the Succession and Leadership Planning category and was executed alongside core HR services to support talent and workforce continuity functions. The rollout integrated Core HCM with Learning and Absence modules, and the MiHCM Enterprise Succession Planning application was configured to orchestrate succession workflows, maintain talent profiles, and support workforce cost planning aligned with personnel budgets. Configuration emphasized role based talent pools and formalized succession pipelines, while leveraging Core HCM records for a single source of employee data. Integrations included a global payroll interface to align compensation and cost planning with succession scenarios, and the deployment covered approximately 10,000 employees across Heidelbergs international operations. The program ran as an 11 month rollout, delivering consolidated personnel records and enabling centralized global HR reporting processes. Governance changes focused on unified HR data stewardship and standardized personnel cost planning processes to support cross border compliance and reporting. The deployment delivered 50 percent faster global HR reporting and improved compliance across the companys international operations, outcomes reported as part of the implementation.
Ibm Professional Services 270300 $62.8B United States MiHCM MiHCM Enterprise Succession Planning Succession and Leadership Planning 2024 n/a In 2024, IBM deployed MiHCM Enterprise Succession Planning and integrated an AI-powered HR chatbot into IBM's HR portal to support HR operations in North America. MiHCM Enterprise Succession Planning is categorized under Succession and Leadership Planning and the implementation extended the succession platform with conversational self-service for routine inquiries, escalation triage, and HR task automation. The chatbot was embedded into the HR portal architecture, routing employee queries through an AI inference layer and persisting interaction data to analytics for usage and knowledge gap analysis. Implemented functional capabilities included routine inquiry resolution, automated escalation workflows, and guided self-service tasks aligned with succession and leadership planning processes. The initial three-month pilot resolved approximately 70% of inquiries and reduced HR workload by approximately 40%, and those results drove a phased scale out across broader HR operations. Scaling emphasized analytics-driven iteration, with usage tracking and knowledge gap reporting used to refine intent models and escalation rules. Governance centered on iterative content management and escalation service level agreements between HR operations and the chatbot management team, using analytics to prioritize content remediation. The deployment positioned MiHCM Enterprise Succession Planning as a conversational access layer for HR and Succession and Leadership Planning functions within IBM's North America footprint.
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