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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of MiHCM MiA Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Dialog Axiata Communications 4225 $630M Sri Lanka MiHCM MiHCM MiA Generative AI Platforms 2023 n/a In 2023, Dialog Axiata is listed as a customer of MiHCM and is using the vendor's HCM suite to streamline core HR and talent processes in Sri Lanka. MiHCM MiA is identified as the vendor's virtual assistant component and is referenced in the context of Generative AI Platforms, the application positioned to support employee self-service and HR workflow automation. The implementation context centers on HR and talent management, with explicit usage tied to improving employee self-service and HR workflow efficiency. Functional capability inference aligned to the Generative AI Platforms category suggests conversational self-service, automated query handling, and workflow orchestration integrated into the broader MiHCM HCM suite, with operational scope focused on Dialog Axiata's Sri Lanka HR and talent functions.
Ezecom Communications 500 $55M Cambodia MiHCM MiHCM MiA Generative AI Platforms 2023 n/a In 2023, Ezecom implemented MiHCM MiA under the Generative AI Platforms category to enhance HR service access for its workforce in Cambodia. The deployment aligned the MiHCM MiA virtual assistant with core HR operations to improve mobile employee access and productivity. The implementation uses MiHCM core HR modules, leave and claims processing, and payroll interfacing capabilities. MiHCM MiA functions as a virtual assistant layer to support employee self-service and conversational HR inquiries on mobile devices. Configuration focused on HR records, absence management, claims workflows, and payroll data handoff. Payroll interfacing is explicitly part of the rollout, indicating integration points between MiHCM and Ezecom payroll processing. Operational coverage centers on HR, payroll, and employee self-service for Ezecom's approximately 500 employees in Cambodia. Mobile access and productivity improvements were cited as implementation drivers. Governance work centered on configuring approval workflows for leave and claims and provisioning role-based mobile access, with phased user adoption across departments. Process changes emphasized self-service routing and conversational assistance through MiHCM MiA, with training and access controls applied to align HR operations with the Generative AI Platforms capability set.
Viewqwest Malaysia Construction and Real Estate 80 $10M Malaysia MiHCM MiHCM MiA Generative AI Platforms 2023 n/a In 2023, ViewQwest Malaysia is listed on MiHCM's client roster and is associated with MiHCM MiA within the Generative AI Platforms category for HR operations and employee self service. Public vendor material connects ViewQwest to MiHCM, indicating use of MiHCM software to support core HR workflows across the company's regional workforce. MiHCM MiA is marketed by the vendor as an integrated virtual assistant, and its presence on the client roster supports an inference that MiHCM MiA is being used to augment employee self service and reduce administrative HR tasks. Typical functional capabilities aligned to this deployment include conversational HR query handling, workflow orchestration for routine HR inquiries, and automated response handling for common employee requests, consistent with Generative AI Platforms applied to HR operations. Operational coverage is centered on HR and employee self service for the firm of approximately 80 employees, with primary impact on HR administration and regional staff user groups. Integrations are not specified in public materials, so no named system connections are asserted. Governance and rollout are likely focused on HR administrator configuration, user provisioning, and phased enablement of conversational intents to lower manual ticketing. Vendor statements explicitly link ViewQwest to MiHCM, and MiHCM's positioning of MiA as a virtual assistant supports the inference that MiHCM MiA is active in the account. The implementation is associated in vendor materials with reduced HR administrative burden for ViewQwest Malaysia.
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