List of Milo OMS Customers
Huntington Beach, 92647, CA,
United States
Since 2010, our global team of researchers has been studying Milo OMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Milo OMS for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Milo OMS for Order Management include: Nike, a United States based Retail organisation with 79400 employees and revenues of $51.36 billion, Vans, a United States based Retail organisation with 11500 employees and revenues of $2.30 billion, True Religion, a United States based Retail organisation with 600 employees and revenues of $280.0 million and many others.
Contact us if you need a completed and verified list of companies using Milo OMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Milo OMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Nike | Retail | 79400 | $51.4B | United States | Milo Retail | Milo OMS | Order Management | 2020 | n/a | In 2020, Nike engaged Milo Retail and related partner teams in large-scale omnichannel and data-integration work that included deployment-level use of Milo OMS to support e-commerce, inventory and order workflows. Public partner materials and interviews from Formula 3 Group and Milo Retail list Nike as a client for those omnichannel and integration engagements in the United States and globally, and Milo OMS usage is inferred from those engagements rather than from a product-specific vendor case study. The implementation emphasized core Order Management capabilities consistent with the Order Management category, including centralized order orchestration and routing, inventory visibility and reservation, fulfillment orchestration across distributed fulfillment nodes, and return and cancellation handling. Milo OMS was described as configured to centralize order lifecycle management, enforce business rules for routing and allocation, and expose APIs for real-time inventory synchronization and order status updates. Integrations reported in partner materials were high level and linked e-commerce channels, inventory and warehouse systems, and fulfillment and distribution operations across Nike’s regional operations in the United States and internationally. Operational scope spanned e-commerce operations, supply chain and retail fulfillment teams, with a data-integration layer supporting event-driven updates and reconciliation workflows, and governance carried out through phased omnichannel programs described by partners to align order management workflows with merchandising and fulfillment processes. | |
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True Religion | Retail | 600 | $280M | United States | Milo Retail | Milo OMS | Order Management | 2015 | n/a | In 2015, True Religion deployed Milo OMS in the Order Management category as part of an associate-facing omnichannel clienteling initiative that leveraged an Apple Watch Band app to surface CRM and inventory data for in-store endless-aisle selling. The deployment targeted store sales workflows across the United States, centering on associate engagement and conversion through mobile-assisted selling. The implementation oriented Milo OMS around clienteling and inventory visibility capabilities, integrating CRM-driven customer context with SKU-level stock data to enable in-store order capture and fulfillment-led conversations. Order-management and routing module usage is inferred from the documented integration between the Band app, Aptos CRM Clienteling and Formula 3 Group now Milo Retail, indicating orchestration of order routing and fulfillment decisions as part of the in-store workflow. Operationally the solution connected the Apple Watch Band clienteling surface to back-end order orchestration in Milo OMS and Aptos CRM Clienteling, enabling associates to place endless-aisle orders and surface customer history at point of sale. Governance focused on embedding the clienteling workflow into store selling processes and training associates on the Apple Watch Band app, while the stated outcome was improved associate engagement and conversion tied to the omnichannel selling capability. | |
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Vans | Retail | 11500 | $2.3B | United States | Milo Retail | Milo OMS | Order Management | 2020 | n/a | In 2020, Vans implemented Milo OMS to centralize omnichannel order orchestration and inventory coordination, directly tying the deployment to the retailer's United States e-commerce and store operations. The implementation positioned Milo OMS as the core Order Management platform to harmonize online orders, in-store fulfillment, and inventory visibility across retail sites and digital storefronts. Milo OMS was configured to manage standard Order Management capabilities including order lifecycle orchestration, inventory visibility and reservation, rules-based order routing, and fulfillment orchestration for ship from store and ship from DC scenarios. Configuration emphasized centralized business rules for allocation and prioritization, with order state management and exception handling implemented to support retail and e-commerce fulfillment workflows. Integrations focused on connecting Milo OMS with Vans inventory systems, the e-commerce platform, and store systems to enable real-time inventory synchronization and unified order processing across channels. The scope of integrations covered online checkout workflows, store point of sale order acceptance, and inventory feeds, enabling consolidated order and inventory data across the United States footprint. Governance for the Milo OMS rollout established cross-functional ownership between merchandising, operations, and store operations teams, with phased implementation to align fulfillment rules and operational processes. Process changes included standardized order routing policies and operational runbooks for store fulfillment, supported by training for store and ecommerce operations personnel to operationalize the new Order Management workflows. |
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