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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of Miss CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Indore Management Association India Non Profit 25 $1M India Business Sense Technology Miss CRM CRM 2023 n/a
In 2023, Indore Management Association India implemented Miss CRM for CRM to support member outreach and event lead management in the Indore region of India. The vendor Business Sense Technology lists Indore Management Association as a Miss CRM customer and the implementation concentrated on CRM workflows for membership engagement, event lead capture, and outreach automation. Miss CRM was provisioned via the vendor mobile application, with deployments focused on the membership and events functions across the association's local operations. Functional modules implemented are inferred from Miss CRM product descriptions to include lead and event management, contact and member record management, and communication automation. Operational coverage centered on membership administration and event teams, enabling structured lead capture at events and follow up sequences for member outreach, consistent with core CRM capabilities. Integrations are not detailed in public listings, and no outcomes or performance metrics are provided by the vendor listing. Governance and process changes are not described publicly, and rollout appears scoped to the Indore region and internal users supporting member engagement. Miss CRM is the named application for CRM at Indore Management Association India according to the vendor listing.
Ministry of Tourism India Government 500 $306M India Business Sense Technology Miss CRM CRM 2023 n/a
In 2023, Business Sense Technology lists the Ministry of Tourism India as a user of Miss CRM, identifying the application as the Ministry's CRM solution for stakeholder outreach, though no formal case study or published results accompany the listing. This vendor-identified association ties the Ministry to Miss CRM but does not include deployment timelines or measurable outcomes in public materials. Miss CRM is a CRM application and the Ministry deployment is inferred to emphasize campaigns, lead capture, and stakeholder engagement based on the product feature set rather than explicit ministry documentation. Functional capabilities likely implemented include contact and stakeholder management, campaign management, lead capture forms and outreach workflow automation, aligned with standard CRM operational patterns. Public references include mobile availability for Miss CRM on the Google Play store, which suggests web and mobile endpoints for field capture and constituent engagement. Operational scope as indicated by vendor materials aligns with the Ministry of Tourism India communications and stakeholder relations functions, centralizing constituent records and campaign lists for program outreach across the ministry. No published governance, rollout process, or outcome metrics are available in the vendor listing, therefore detailed governance structures are not documented publicly; inferred governance elements consistent with CRM category norms include role based access control and campaign approval workflows. The evidence base for this insight is the vendor listing and product feature set rather than an explicit Ministry of Tourism case study.
Tata Institute of Social Sciences Education 250 $24M India Business Sense Technology Miss CRM CRM 2022 n/a
In 2022, Tata Institute of Social Sciences implemented Miss CRM to support CRM, lead management and outreach activities in India. The vendor Business Sense Technology lists the institute as a referenced customer for Miss CRM, and public materials note use for CRM and outreach while not publishing detailed outcomes. The deployment centers on category aligned CRM capabilities, with Miss CRM configured for lead capture and lead management workflows, contact segmentation and targeted engagement features. Configuration and automation likely include contact lifecycle stages, campaign orchestration, activity tracking and role based access controls to manage permissions across outreach users. Operational coverage focuses on outreach and lead management processes across the institute in India, aligning business functions such as admissions outreach, candidate engagement and external communications around a centralized CRM record. Governance and rollout specifics are not published by the vendor, and no outcomes, costs or performance metrics are publicly available for this Miss CRM deployment.
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FAQ - APPS RUN THE WORLD Miss CRM Coverage

Miss CRM is a CRM solution from Business Sense Technology.

Companies worldwide use Miss CRM, from small firms to large enterprises across 21+ industries.

Organizations such as Ministry of Tourism India, Tata Institute of Social Sciences and Indore Management Association India are recorded users of Miss CRM for CRM.

Companies using Miss CRM are most concentrated in Government, Education and Non Profit, with adoption spanning over 21 industries.

Companies using Miss CRM are most concentrated in India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Miss CRM across Americas, EMEA, and APAC.

Companies using Miss CRM range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 66.67%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Miss CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Miss CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM.