List of Molin AI Customers
Molin AI
124 City Road,
London, EC1V 2NX,
United Kingdom
London, EC1V 2NX,
United Kingdom
n/a
Professional Services
10
$1M
Since 2010, our global team of researchers has been studying Molin AI customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Molin AI for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Molin AI for Chatbots and Conversational AI include: Decathlon Hungary, a Hungary based Retail organisation with 1400 employees and revenues of $268.0 million, Bauhaus Czech Republic, a Czech Republic based Retail organisation with 1200 employees and revenues of $66.0 million, WebSzazas, a Hungary based Retail organisation with 10 employees and revenues of $1.0 million, Molin AI, a United Kingdom based Professional Services organisation with 10 employees and revenues of $1.0 million, Dvl Hungary, a Hungary based Retail organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Molin AI, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Molin AI customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bauhaus Czech Republic | Retail | 1200 | $66M | Czech Republic | Molin AI | Molin AI | Chatbots and Conversational AI | 2025 | n/a |
In 2025, Bauhaus Czech Republic deployed Molin AI as a customer-facing conversational assistant on its public website. Molin AI is implemented as the company's Chatbots and Conversational AI solution to support online customer interactions and self-service across product discovery and frequently asked questions.
The Molin AI implementation includes a web-embedded conversational interface, natural language understanding and intent classification, FAQ automation, guided product navigation, and session management for continuous conversations. Configuration focuses on retail use cases such as product lookup, availability queries, and guidance for purchasing decisions, with language handling aligned to Czech language customer traffic.
Deployment is scoped to the Bauhaus Czech Republic website, operating across the companys online storefront and customer service touchpoints in the Czech Republic. Operational ownership and governance are organized around e-commerce and customer service functions, with workflows for human escalation and content governance established to maintain conversational content and intent models.
Molin AI is provisioned on the public site and instrumented as the primary Chatbots and Conversational AI entry point for customers interacting with Bauhaus Czech Republic online. The implementation emphasizes continual iteration on conversational intents and content, with support processes for updating product information and FAQ knowledge bases.
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Decathlon Hungary | Retail | 1400 | $268M | Hungary | Molin AI | Molin AI | Chatbots and Conversational AI | 2025 | n/a |
In 2025 Decathlon Hungary deployed Molin AI on its public website, implementing Molin AI as a Chatbots and Conversational AI solution to support customer service and e-commerce functions. The implementation is centered on the website channel, positioning Molin AI as the primary automated conversational interface for product inquiries and shopper assistance on Decathlon Hungary's online storefront.
Molin AI was configured to operate as a customer-facing conversational assistant with standard Chatbots and Conversational AI capabilities, including automated responses to frequently asked questions, guided product discovery workflows, and session-based query handling. The deployment emphasizes conversational intent recognition and scripted escalation paths for complex queries, aligning with typical web chat interaction models used in retail customer support.
Operational coverage is scoped to Decathlon Hungary's digital retail presence across the Hungary site, targeting front-line customer service and online selling workflows. Governance appears oriented toward web channel orchestration and conversational content management, with the application embedded directly on the decathlon.hu site to centralize customer engagement through Molin AI.
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Dvl Hungary | Retail | 10 | $1M | Hungary | Molin AI | Molin AI | Chatbots and Conversational AI | 2024 | n/a |
In 2024, Dvl Hungary implemented Molin AI, deploying Molin AI on their public website. The implementation uses Molin AI as a Chatbots and Conversational AI application embedded in the retailer website to deliver conversational product discovery and automated responses to common customer inquiries across the Hungary site.
Configuration emphasized conversational workflows, FAQ automation, lead capture forms and web widget UI customization, reflecting standard Chatbots and Conversational AI capabilities for small retailers. The deployment is delivered as a vendor-hosted cloud service integrated directly into the website, with session routing and intent handling managed by Molin AI and conversational content maintained on-site by the retailer. Operational scope covers customer support and online sales touchpoints, with governance concentrated at the company's internal web and content team for ongoing updates.
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Molin AI | Professional Services | 10 | $1M | United Kingdom | Molin AI | Molin AI | Chatbots and Conversational AI | 2024 | n/a |
In 2024, Molin AI deployed Molin AI on its public website, implementing a Chatbots and Conversational AI solution. The deployment uses an embedded web widget that funnels site visitor queries to Molin AI's conversational engine, enabling natural language understanding, intent classification, and response generation for customer facing interactions. The company is a United Kingdom professional services firm with a compact operational footprint, so the implementation emphasizes lightweight web integration and centralized model management.
Molin AI configuration emphasizes conversational flow design and real time session handling, with an administrative interface for updating conversational scripts and training data. Integrations are limited to the website embedding and the operational scope covers customer engagement and front line inquiry handling rather than back office systems. Governance is implemented through role based access to the Molin AI console, change control for conversational content, and iterative training cycles to refine intent coverage. Molin AI the application is used as the primary Chatbots and Conversational AI touchpoint on the corporate site.
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WebSzazas | Retail | 10 | $1M | Hungary | Molin AI | Molin AI | Chatbots and Conversational AI | 2024 | n/a |
In 2024, WebSzazas implemented Molin AI on its public website. The deployment uses Molin AI as a Chatbots and Conversational AI application to provide front-line conversational support for the retailer's e-commerce storefront.
Implementation is an embedded conversational agent that connects the website to Molin AI cloud processing, leveraging intent recognition, conversational flows, and FAQ automation typical of Chatbots and Conversational AI platforms. Molin AI was configured to surface product information, guide product discovery, and field common customer inquiries, with dialogue flows curated from the online catalog and site content.
Operational scope centers on WebSzazas customer service and online sales functions, with the small web team responsible for maintaining conversation content and monitoring interactions. Governance emphasizes regular content review and iterative script refinement to align the Molin AI deployment with merchandising updates, enabling the retailer to operate the conversational layer without broad back office integration.
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Molin AI Coverage
Molin AI is a Chatbots and Conversational AI solution from Molin AI.
Companies worldwide use Molin AI, from small firms to large enterprises across 21+ industries.
Organizations such as Decathlon Hungary, Bauhaus Czech Republic, WebSzazas, Molin AI and Dvl Hungary are recorded users of
Molin AI for Chatbots and Conversational AI.
Companies using Molin AI are most concentrated in Retail and Professional Services, with adoption spanning over 21 industries.
Companies using Molin AI are most concentrated in Hungary, Czech Republic and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Molin AI across Americas, EMEA, and APAC.
Companies using Molin AI range from small businesses with 0-100 employees - 60%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 40%, and global enterprises with 10,000+ employees - 0%.
Customers of Molin AI include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Molin AI customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.