List of Morneau Shepell Benefits Outsourcing Customers
Toronto, M3C 1W3, ON,
Canada
Since 2010, our global team of researchers has been studying Morneau Shepell Benefits Outsourcing customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Morneau Shepell Benefits Outsourcing for Professional Services from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Morneau Shepell Benefits Outsourcing for Professional Services include: Bristol Myers Squibb, a United States based Life Sciences organisation with 34100 employees and revenues of $48.30 billion, Bell, a Canada based Communications organisation with 40390 employees and revenues of $24.41 billion, Rogers Communications, a Canada based Communications organisation with 24000 employees and revenues of $20.60 billion, Staples Canada, a Canada based Retail organisation with 15000 employees and revenues of $2.30 billion and many others.
Contact us if you need a completed and verified list of companies using Morneau Shepell Benefits Outsourcing, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bell | Communications | 40390 | $24.4B | Canada | Morneau Shepell | Morneau Shepell Benefits Outsourcing | Professional Services | 2010 | n/a |
In 2010 Bell implemented Morneau Shepell Benefits Outsourcing to deploy employee well being programs across Canada. The engagement used Morneau Shepell Benefits Outsourcing under the Professional Services category and focused on workplace mental health training, employee assistance program EAP services, and absence management across Bell's HR and occupational health teams. Development and rollout were conducted in partnership with Queen's University to design training content and program protocols.
Operational delivery leveraged Morneau Shepell Benefits Outsourcing to provide modular EAP, absence management, and mental health training capabilities across multiple business units and regions in Canada. Governance included coordinated program design, standardized training modules, and centralized benefits outsourcing oversight to align HR, disability management, and employee well being workflows. Reported outcomes included higher EAP utilization up to 20 percent and reduced relapse rates, and module usage is inferred to have been delivered via Morneau Shepell Benefits Outsourcing.
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Bristol Myers Squibb | Life Sciences | 34100 | $48.3B | United States | Morneau Shepell | Morneau Shepell Benefits Outsourcing | Professional Services | 2009 | n/a |
In 2009, Bristol Myers Squibb implemented Morneau Shepell Benefits Outsourcing as a Professional Services engagement to centralize health and benefits administration. The initial program was executed with Morneau Shepell operating as a subcontractor to IBM and targeted a transformation of employee self service tools and communications to increase annual open enrollment participation.
The implementation scope covered full tier 2 call handling, comprehensive data management for payroll deductions, life and milestone event processing, COBRA administration, retirement processing, premium calculations and reporting, and direct billing. These functional modules were configured and operated within the Morneau Shepell Benefits Outsourcing service to support HR, payroll interface points, and benefits operations.
Since 2015 Morneau Shepell became the exclusive outsourcing partner for Bristol Myers Squibb and delivered a company wide employee self service enrollment website, the first embedded decision support tool for benefits at the company, and a communications microsite. In 2015 Morneau Shepell helped introduce a high deductible health plan option and a new communications strategy, achieving a year one adoption rate of 57 percent among active employees, with adoption rising to 65 percent by 2019.
Governance and operational ownership were organized around centralized data management and reporting, outsourced tier 2 service governance, and ongoing benefits configuration and enrollment communications management under the Morneau Shepell Benefits Outsourcing contract. The arrangement established clear vendor responsibility for day to day benefits administration while Bristol Myers Squibb retained enterprise oversight of benefits strategy and enrollment outcomes.
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Rogers Communications | Communications | 24000 | $20.6B | Canada | Morneau Shepell | Morneau Shepell Benefits Outsourcing | Professional Services | 2014 | n/a |
In 2014, Rogers Communications partnered with Morneau Shepell to deploy Morneau Shepell Benefits Outsourcing under the Professional Services category. The engagement centralized absence management and employee support programs across Rogers operations in Canada, with explicit emphasis on improved absence processes and expanded mental health supports. The deployment targeted HR and benefits administration functions to streamline case handling and program coordination.
The implementation used Morneau Shepell Benefits Outsourcing services to operationalize absence management workflows, employee assistance and mental health support pathways, and outsourced benefits administration, consistent with typical Professional Services delivery models. Configuration work inferred included case management, claims coordination, and standardized return to work procedures, aligning HR processes with external service administration. These functional modules were positioned to support day to day absence adjudication and employee support escalation.
The operational scope was national within Canada, focusing on HR, benefits and absence management teams across Rogers. Governance and process changes included standardized absence processes and coordinated program governance between Rogers and Morneau Shepell, which supported recognition in the form of a Benefits Canada award for absence management. The full application name Morneau Shepell Benefits Outsourcing is reiterated here to clarify the service relationship and administration model.
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Retail | 15000 | $2.3B | Canada | Morneau Shepell | Morneau Shepell Benefits Outsourcing | Professional Services | 2014 | n/a |
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