List of MortgageFlex Customers
Jacksonville, 32246, FL,
United States
Since 2010, our global team of researchers has been studying MortgageFlex customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased MortgageFlex for Loan Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using MortgageFlex for Loan Management include: Credit Human Federal Credit Union, a United States based Banking and Financial Services organisation with 900 employees and revenues of $120.0 million, Symmetry Lending, a United States based Banking and Financial Services organisation with 150 employees and revenues of $50.0 million, Common Sense Lending, a United States based Banking and Financial Services organisation with 30 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using MortgageFlex, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The MortgageFlex customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Common Sense Lending | Banking and Financial Services | 30 | $10M | United States | MortgageFlex | MortgageFlex | Loan Management | 2025 | n/a | In 2025, Common Sense Lending implemented MortgageFlex as a cloud suite for origination, servicing, and default. The MortgageFlex Loan Management deployment went live in September 2025 as a full life-of-loan platform supporting mortgages, HELOCs, chattel and consumer lending across the southeastern U.S. The implementation configured MortgageFlex core modules for origination, servicing and default management, and rolled out borrower and dealer portal components to support channel-specific workflows. Configuration emphasized lifecycle orchestration and servicing automation consistent with Loan Management functional patterns, positioning the MortgageFlex application as the system of record for loan events and borrower interactions. The rollout emphasized end-to-end servicing integration, aligning MortgageFlex with operational servicing workflows to centralize loan data and servicing events across lending, servicing and default teams. Operational coverage is regional, focused on the southeastern United States, and spans retail origination, dealer channels for chattel lending, servicing operations and default management. Governance workstreams established during the September 2025 deployment standardized origination to servicing handoffs and dealer and borrower onboarding processes, making the borrower and dealer portals primary interfaces for downstream servicing activity. The vendor announcement highlights the borrower and dealer portals and the end-to-end servicing integration as key outcomes of the MortgageFlex implementation. | |
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Credit Human Federal Credit Union | Banking and Financial Services | 900 | $120M | United States | MortgageFlex | MortgageFlex | Loan Management | 2021 | n/a | In 2021, Credit Human Federal Credit Union engaged MortgageFlex to implement MortgageFlex in the Loan Management category, targeting manufactured-housing lending workflows in the United States. The engagement began as an extended co-development collaboration, with Credit Human and MortgageFlex defining use cases and product requirements specific to manufactured-housing origination and servicing. Implementation centered on MortgageFlex modules for origination and servicing, with configurations to support collateral classification, loan intake and underwriting rule sets, document management, and servicing lifecycle tasks typical for manufactured-housing loans. Vendor reporting indicates module usage and timelines are inferred from an extended co-development period followed by a staged product rollout across Credit Human lending operations. Operational scope covered consumer lending origination teams and servicing operations within Credit Human, embedding MortgageFlex workflows into day to day lending and post-closing servicing processes. Governance was structured around joint product development sprints and staged acceptance, aligning lending policy owners, operations managers, and product teams to validate manufactured-housing rules and servicing procedures prior to release. The collaboration influenced MortgageFlex product capabilities for the United States manufactured-housing vertical, shaping both origination and servicing functionality through practical use case testing and iterative refinement during the rollout. Details on integrations, costs, and quantitative outcomes were not provided in the source reporting. | |
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Symmetry Lending | Banking and Financial Services | 150 | $50M | United States | MortgageFlex | MortgageFlex | Loan Management | 2019 | n/a | In 2019, Symmetry Lending implemented MortgageFlexONE from MortgageFlex as its MortgageFlex loan origination platform to support HELOC origination across the United States. The vendor press release from 2019 describes a smooth deployment of the LOS for Symmetry Lending's HELOC business, positioning the application within the Loan Management category for HELOC origination workflows. The implementation centered on Loan Management capabilities in MortgageFlexONE, with explicit configuration for HELOC product rules and automated origination workflows. Functional scope included intake and point of sale orchestration, automation of underwriting and document routing processes, and workflow orchestration to accelerate HELOC decisioning and fulfillment, consistent with standard loan origination system capabilities. Operational coverage focused on Symmetry Lending's HELOC origination and operations teams in the United States, with configuration and governance aligned to HELOC servicing handoffs and standardized operational processes. The 2019 deployment is reported as smooth, and the implementation is described as improving speed and flexibility for Symmetry Lending's HELOC business. |
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