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List of Motava OnlineChatCenters Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
1-800 Drywall Canada Distribution 40 $10M Canada Motava Corporation Motava OnlineChatCenters Chatbots and Conversational AI 2016 n/a
In 2016, 1-800 Drywall Canada implemented Motava OnlineChatCenters on its public website. Motava OnlineChatCenters serves as the company's Chatbots and Conversational AI layer for real-time visitor engagement and automated inquiry handling. Deployment is web-centric, implemented via an embedded chat widget that supports scripted conversational flows, lead capture forms, basic natural language prompts and live agent handoff. The implementation scope is company-wide for web interactions and is configured to be managed by the small customer service and sales group. Functional modules configured include the Motava OnlineChatCenters admin console, conversational scripting, canned response libraries, offline messaging and routing logic for escalation to live agents. Integration is limited to the website embed, with configuration and content updates performed through the application console rather than through announced backend system integrations. Governance is lightweight, with a central administrator controlling conversational content and escalation rules and support staff maintaining the chat scripts and knowledge artifacts. The narrative emphasizes application architecture, functional modules and operational coverage for customer service and quote capture workflows without presuming additional system integrations.
Advantor Systems Corporation Media 100 $10M United States Motava Corporation Motava OnlineChatCenters Chatbots and Conversational AI 2018 n/a
In 2018, Advantor Systems Corporation deployed Motava OnlineChatCenters on its public website to provide web-based conversational engagement. Motava OnlineChatCenters is used as a Chatbots and Conversational AI solution to support website customer engagement, lead capture, and inbound visitor qualification for Advantor Systems Corporation. The implementation centers on a site-embedded chat interface and conversational flow configuration, configured to surface intent-driven responses and guided dialogues. Motava OnlineChatCenters was configured with content-managed conversation scripts, FAQ knowledge base access, lead capture forms, and rules for escalation to human agents, reflecting common Chatbots and Conversational AI functional capabilities. Operational coverage is focused on the corporate website and spans customer support and marketing functions, with the application handling initial visitor triage and pre-sales inquiries. The deployment appears to be provisioned as a vendor-hosted chat service integrated into web pages, with session transcripts and reporting available for operational review. Governance includes centralized administration of conversation content, access controls for support and marketing users, and ongoing content updates to conversation flows and routing logic. Configuration and content management workflows were established to keep conversational scripts current and to align routing rules with support and sales processes.
Aircraft Shop Supply Distribution 25 $12M United States Motava Corporation Motava OnlineChatCenters Chatbots and Conversational AI 2015 n/a
In 2015, Aircraft Shop Supply implemented Motava OnlineChatCenters, a Chatbots and Conversational AI application, on its public website https://www.145.aero. The deployment uses an embedded web chat widget provisioned through Motava Corporation as a hosted SaaS instance, configured to support a small distribution business with 25 employees and a focused online sales channel. The implementation centralizes front-line customer engagement for sales and customer service through real-time messaging, scripted conversational flows, and contact capture. Configuration emphasis for Motava OnlineChatCenters included standard conversational modules such as live chat, canned response templates, contact capture forms, and transcript logging, all managed via the vendor admin console. Operational ownership sits with customer service and sales teams who manage business hours, response scripts, and chat routing, while a small set of administrators control user access, script versioning, and conversation audit logs. The Chatbots and Conversational AI deployment reflects lightweight governance and role-based administration suitable for a 25 person distributor, maintaining consistent messaging and operational controls for web-based customer interactions.
Ajalon Printing & Design Manufacturing 10 $1M United States Motava Corporation Motava OnlineChatCenters Chatbots and Conversational AI 2016 n/a
In 2016, Ajalon Printing & Design deployed Motava OnlineChatCenters as a Chatbots and Conversational AI solution on its public website. Ajalon Printing & Design uses Motava OnlineChatCenters as a Chatbots and Conversational AI application for website customer engagement and basic lead capture functions. The implementation centers on a web-embedded chat widget and configured conversational scripts, reflecting common Chatbots and Conversational AI capabilities such as automated responses, contextual prompts, and form-based lead collection. Configuration work emphasized message flows and canned responses aligned to order inquiries and print service FAQs, with settings tuned to a small business operational footprint. No named backend integrations are documented in the source, the deployment is explicitly hosted on the company website and serves frontline customer service and sales intake. Operational coverage is limited to online customer interactions on the site, where Motava OnlineChatCenters handles initial contact and information capture before any manual follow up by staff. Governance and administration are consistent with a small company rollout, with in-house staff responsible for script updates and day to day tuning of the Motava OnlineChatCenters instance. Rollout details indicate a focused, site level deployment rather than multi-site or enterprise orchestration, keeping configuration and operational control within Ajalon Printing & Design.
Allen Financial Insurance Insurance 70 $7M United States Motava Corporation Motava OnlineChatCenters Chatbots and Conversational AI 2013 n/a
In 2013, Allen Financial Insurance deployed Motava OnlineChatCenters on its public website. The implementation uses Motava Corporation's Motava OnlineChatCenters as the customer facing conversational layer, classified under Chatbots and Conversational AI, and serves as the primary web channel for visitor inquiries and preliminary quote qualification. The deployment centers on a browser embedded chat interface that captures visitor context and prequalifies leads through scripted conversational flows. Core functional capabilities implemented include proactive chat invitations, scripted response trees for insurance product queries, lead capture fields, session transcript logging, and agent handoff for complex cases. Motava OnlineChatCenters was configured to retain conversational transcripts for follow up and to present predefined disposition codes to agents for consistent handling. Integration scope is limited to the corporate website, where the chat widget functions as the front end to online customer service and sales intake. There are no explicit third party integrations documented in the source context, so the operational footprint remains focused on website touchpoints and direct agent interactions initiated from chat sessions. Operational governance centers on marketing and customer service owners maintaining conversation scripts and updating prompts through the Motava interface. Agent workflows were adjusted to include chat triage, escalation paths to human advisers, and session logging for compliance and auditability. The configuration and operational approach reflect a compact deployment appropriate for a 70 person insurance firm, emphasizing web based lead capture and customer engagement rather than enterprise scale orchestration.
Manufacturing 10 $1M United States Motava Corporation Motava OnlineChatCenters Chatbots and Conversational AI 2015 n/a
Non Profit 196 $9M Canada Motava Corporation Motava OnlineChatCenters Chatbots and Conversational AI 2012 n/a
Leisure and Hospitality 120 $15M United States Motava Corporation Motava OnlineChatCenters Chatbots and Conversational AI 2016 n/a
Retail 10 $1M United States Motava Corporation Motava OnlineChatCenters Chatbots and Conversational AI 2012 n/a
Manufacturing 50 $5M United States Motava Corporation Motava OnlineChatCenters Chatbots and Conversational AI 2015 n/a
Showing 1 to 10 of 43 entries

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FAQ - APPS RUN THE WORLD Motava OnlineChatCenters Coverage

Motava OnlineChatCenters is a Chatbots and Conversational AI solution from Motava Corporation.

Companies worldwide use Motava OnlineChatCenters, from small firms to large enterprises across 21+ industries.

Organizations such as Lansing Community College, M&K Truck Centers, Iowa Valley Community College District, Cocogen Insurance and Marsman Drysdale Travel are recorded users of Motava OnlineChatCenters for Chatbots and Conversational AI.

Companies using Motava OnlineChatCenters are most concentrated in Education, Automotive and Insurance, with adoption spanning over 21 industries.

Companies using Motava OnlineChatCenters are most concentrated in United States and Philippines, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Motava OnlineChatCenters across Americas, EMEA, and APAC.

Companies using Motava OnlineChatCenters range from small businesses with 0-100 employees - 83.72%, to mid-sized firms with 101-1,000 employees - 13.95%, large organizations with 1,001-10,000 employees - 2.33%, and global enterprises with 10,000+ employees - 0%.

Customers of Motava OnlineChatCenters include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Motava OnlineChatCenters customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.