AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of myalice Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
APS Galaxy Media 10 $2M Indonesia Alice Labs myalice Customer Support 2023 n/a In 2023, APS Galaxy implemented myalice on its public website to manage customer-facing inquiries. The deployment uses myalice as a web-embedded SaaS support layer on apsgalaxy.com, aligning the application with the Customer Support category and enabling site-based customer engagement for the Indonesia-based, 10-employee media company. myalice was configured to deliver core Customer Support capabilities typical of the category, including live chat, ticketing and a shared inbox, together with conversational automation and knowledge base functionality. The implementation focused on web-based engagement workflows, with conversation routing and logging configured for access by customer-facing staff. Governance emphasized operational ownership within the small support team and ongoing maintenance of conversational content, with the website embed going live in 2023.
Astra Family Consumer Packaged Goods 24 $3M Malaysia Alice Labs myalice Customer Support 2022 n/a In 2022, Astra Family deployed myalice on its website to centralize customer-facing communication for Customer Support. The company implemented the cloud-hosted myalice widget and embedded inbox to capture website chat and email inquiries, aligning the application with its e-commerce storefront and customer service workflows. Astra Family configured core myalice capabilities typical for Customer Support deployments, including a unified inbox for multi-channel messages, live chat routing, basic ticketing and templated responses to support a small 24-employee organization. Governance focused on operational workflows, with inbox assignment rules and response templates to standardize handling of order and product inquiries, and the deployment scope was limited to the website channel and the customer service function.
Bachaa Party Retail 500 $55M Pakistan Alice Labs myalice Customer Support 2025 n/a In 2025, Bachaa Party implemented myalice as its Customer Support application on its website. The deployment embeds myalice into the Bachaa Party web storefront to centralize web channel support for the retail operation headquartered in Pakistan. Configuration work emphasized customer facing chat widget deployment, ticketing and routing configuration, and agent workspace setup including templated responses and knowledge base authoring. myalice was configured to support common retail support workflows such as order inquiry handling, returns triage, and synchronous chat escalation into asynchronous tickets. Operational scope covers customer service and post purchase support teams who access the myalice agent console via browser, while the web widget handles consumer interactions on key product and checkout pages. The implementation follows a cloud hosted SaaS delivery model, embedding front end engagement tooling on the site and providing a centralized back end for ticket lifecycle management. Governance and rollout focused on staged page by page activation, assignment of knowledge base ownership to support managers, and establishment of response playbooks and routing rules to align agent workflows. Training emphasized consistent use of the myalice agent interface and knowledge content to stabilize first line support operations.
Consumer Packaged Goods 120 $10M Pakistan Alice Labs myalice Customer Support 2024 n/a
Life Sciences 10 $1M Philippines Alice Labs myalice Customer Support 2023 n/a
Education 10 $1M Indonesia Alice Labs myalice Customer Support 2022 n/a
Construction and Real Estate 10 $1M United States Alice Labs myalice Customer Support 2023 n/a
Distribution 10 $2M Portugal Alice Labs myalice Customer Support 2022 n/a
Professional Services 78 $8M Singapore Alice Labs myalice Customer Support 2022 n/a
Banking and Financial Services 2675 $600M Bangladesh Alice Labs myalice Customer Support 2023 n/a
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Buyer Intent: Companies Evaluating myalice

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FAQ - APPS RUN THE WORLD myalice Coverage

myalice is a Customer Support solution from Alice Labs.

Companies worldwide use myalice, from small firms to large enterprises across 21+ industries.

Organizations such as Mutual Trust Bank, Bachaa Party, Nishat Linen United Arab Emirates, Conatural Pakistan and Misfit are recorded users of myalice for Customer Support.

Companies using myalice are most concentrated in Banking and Financial Services, Retail and Consumer Packaged Goods, with adoption spanning over 21 industries.

Companies using myalice are most concentrated in Bangladesh, Pakistan and United Arab Emirates, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of myalice across Americas, EMEA, and APAC.

Companies using myalice range from small businesses with 0-100 employees - 66.67%, to mid-sized firms with 101-1,000 employees - 26.67%, large organizations with 1,001-10,000 employees - 6.67%, and global enterprises with 10,000+ employees - 0%.

Customers of myalice include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified myalice customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Support.