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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

List of MyChoice Accounts Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Athletico Physical Therapy Healthcare 9000 $1.5B United States Businessolver MyChoice Accounts Employee Engagement 2022 n/a In 2022, Athletico Physical Therapy implemented MyChoice Accounts as part of a Businessolver Benefitsolver deployment to personalize benefits communications and increase enrollment engagement. The work focused on benefits administration within the Employee Engagement category for roughly 9,000 US employees, with an emphasis on consumer-directed account visibility for HSAs and FSAs and streamed self-service enrollment capabilities. The implementation configured Businessolver Benefitsolver modules to support personalized messaging, automated enrollment campaigns, and consumer accounts administration through MyChoice Accounts, enabling employees to manage account balances and elective contributions. Configuration centered on enrollment workflows, user-facing account dashboards, and automation to reduce manual HR processing associated with benefits elections and account reconciliation. Operational ownership remained with HR and benefits administration, with coverage across Athletico’s US sites and employee populations, positioning MyChoice Accounts as the consumer accounts layer within the broader Benefitsolver engagement. The deployment aligned benefits communication, enrollment interaction, and account administration under a centralized Employee Engagement approach to streamline case handling and employee self-enrollment. Governance changes included establishing benefits administration processes that shifted routine enrollment tasks to employee self-service and instituting administrator controls for benefits messaging and account configuration. Rollout emphasized enrollment enablement and administrative configuration rather than major systems integration work. Reported outcomes included documented reductions in manual HR work, high self-enrollment rates, and more than $500,000 in cost avoidance attributed to the Businessolver Benefitsolver engagement and associated MyChoice Accounts consumer account capabilities.
City of Hope Healthcare 10000 $4.2B United States Businessolver MyChoice Accounts Employee Engagement 2023 n/a In 2023 City of Hope implemented MyChoice Accounts as part of a benefits consolidation onto Businessolver's Benefitsolver platform. The consolidation was executed to support a large merger related onboarding and to strengthen HR engagement and analytics under the Employee Engagement category. The initiative covered the institution's US based benefits population and drove the onboarding of approximately 9,000 employees as part of the merger integration. Implementation scope focused on centralizing benefits administration onto a single vendor platform to streamline enrollment and consumer account workflows. MyChoice Accounts was applied as the consumer accounts module for flexible spending and health savings accounts and was configured to support member enrollment, election capture, and consumer facing account visibility. Configuration work included benefit election workflow alignment and employee self service for account management, consistent with Businessolver standard benefits administration capabilities. Reporting and analytics capabilities were exercised to provide consolidated visibility into participation and enrollment trends for HR and benefits teams. Operational coverage centered on HR and benefits operations across the merged employee base in the United States, with the Benefitsolver platform serving as the single benefits record and enrollment engine. The deployment orchestrated benefits and onboarding workflows in support of merger related new hire processing and ongoing benefits events, enabling centralized data capture for downstream HR engagement activities. Governance was adapted to support a consolidated benefits policy and a coordinated rollout plan tied to merger milestones, with change management focused on benefits communication and enrollment assistance. City of Hope achieved explicit outcomes reported as onboarding about 9,000 employees and realizing more than $500,000 in cost avoidance, while the consolidation improved HR engagement and analytics capabilities through the Benefitsolver implementation and the use of MyChoice Accounts for consumer level FSA and HSA functionality.
Waste Pro Utilities 4400 $950M United States Businessolver MyChoice Accounts Employee Engagement 2022 n/a In 2022 Waste Pro partnered with Businessolver to modernize benefits administration and drive Employee Engagement using Businessolver's single source benefits platform. That deployment included the MyChoice Accounts consumer directed accounts capability as the platform component for consumer directed account management and streamlined benefits enrollment. Implementation emphasized benefits administration modules, including enrollment workflows, consumer directed accounts provisioning through MyChoice Accounts, benefits configuration, and employee self enrollment automation. The platform supported HR and benefits operations for Waste Pro's approximate 4400 employees in the United States, consolidating benefits data and servicing functions under a single vendor solution. Governance changes centered on enrollment governance, benefits configuration controls, and new support processes that leveraged the vendor platform and AI enabled contact handling. Waste Pro reported explicit outcomes tied to the engagement including more than 2 million dollars in cost avoidance, high employee self enrollment rates, and significant AI driven improvements in call and chat resolution within HR and benefits operations.
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