List of MyRamsay Customers
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Since 2010, our global team of researchers has been studying MyRamsay customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased MyRamsay for Workforce Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using MyRamsay for Workforce Management include: Ramsay Health Care, a Australia based Healthcare organisation with 90000 employees and revenues of $11.08 billion, Optus, a Australia based Communications organisation with 8000 employees and revenues of $5.10 billion and many others.
Contact us if you need a completed and verified list of companies using MyRamsay, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The MyRamsay customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Optus | Communications | 8000 | $5.1B | Australia | In-House Applications | MyRamsay | Workforce Management | 2021 | n/a |
In 2021, Optus implemented MyRamsay as its Workforce Management application, deploying the in-house MyRamsay solution alongside a broader initiative to build a SAP S/4 HANA powered digital core. The year marks the articulation of the MyRamsay deployment in the context of Optus committing to a digital core upgrade, which the company described as enabling seamless integration with cloud and peripheral products to enhance customer and operational experience.
MyRamsay was configured to deliver core Workforce Management capabilities, including shift rostering and scheduling, time and attendance tracking, skills and certification management, and mobile workforce support for field operations. Configuration work emphasized standard workforce workflows, role-based access, compliance reporting, and operational scheduling automation typical of telco workforce scenarios.
The deployment was positioned to operate alongside Optus’s planned SAP S/4 HANA foundation, with architecture materials indicating future scope for SAP CX, SAP Integrated Business Planning, and SAP Ariba in adjacent domains such as customer experience and supply chain planning. Optus’s slides also recorded evaluations of SAP blockchain applications and SAP IoT with augmented analytics for use cases such as device security and predictive maintenance for tower infrastructure, however no advancement of those evaluations was disclosed.
Governance and rollout preparation for MyRamsay were part of initial scoping work that refined an engagement model with SAP and assembled an all-encompassing roadmap to provide a future-proof IT platform. The scoping emphasized orchestrating multiple SAP and cloud components into a unified roadmap, while aiming to preserve ongoing value from existing investments as the new foundation was defined.
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Ramsay Health Care | Healthcare | 90000 | $11.1B | Australia | In-House Applications | MyRamsay | Workforce Management | 2017 | IntelliHealth |
In 2017, Ramsay Health Care deployed the in-house MyRamsay mobile application as a Workforce Management solution across its Australian hospitals. The deployment targeted HR and workforce engagement functions rather than external payroll processing, positioning MyRamsay as an internal workforce and HR communications application.
MyRamsay was configured to deliver personalized news, job postings, training access and staff benefits to employees, reflecting Workforce Management capabilities focused on employee communications, learning access and role-based content personalization. The application surface included mobile-first features for staff engagement and role-aware content distribution consistent with typical workforce management workflows.
Development was executed in partnership with boutique developer IntelliHealth, with the application operated as an internal mobile front end connected to centralized in-house services to serve approximately 30,000 staff across Ramsay Health Care Australia. Operational scope covered hospital HR teams and frontline clinical and nonclinical staff, establishing MyRamsay as the primary channel for workforce communication and role-specific employee services.
Governance and rollout were coordinated between HR, workforce engagement teams and internal IT, with IntelliHealth retained for development delivery and iterative enhancements. The implementation improved staff engagement according to internal reporting, and the application remained focused on internal workforce communications and HR engagement modules rather than external payroll or third party workforce management systems.
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