AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of Nastel APM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Best Buy Retail 85000 $41.5B United States Nastel Nastel APM Application Performance Management 2010 n/a In 2010, Best Buy implemented Nastel APM to monitor an MQ-based pricing distribution application. The Application Performance Management deployment focused on retail and commerce operations in the United States to ensure price consistency between headquarters and stores, preventing revenue leakage due to inconsistent pricing. Deployment used Nastel AutoPilot capabilities to instrument message flows and transactions across the MQ messaging infrastructure, providing real time monitoring and transaction tracing. Configuration emphasized end to end visibility for pricing messages, threshold based alerting and dashboards to surface messaging and transaction errors that affected store pricing displays. Nastel APM was configured to provide automated detection of message anomalies and workflow level alerts to support faster incident response. Integrations centered on the MQ messaging layer and the pricing distribution application, with operational coverage spanning headquarters systems and store display feeds across United States retail locations. Business functions impacted included pricing operations, merchandising, store operations and IT operations responsible for message routing and transaction integrity. Governance changes included formalizing monitoring workflows and alert escalation paths to accelerate detection and resolution of messaging and transaction issues, and the implementation improved detection and resolution of problems affecting store pricing displays and helped prevent revenue leakage.
Citigroup Banking and Financial Services 230000 $81.1B United States Nastel Nastel APM Application Performance Management 2007 n/a In 2007, Citigroup deployed Nastel APM for Application Performance Management of its banking and finance operations. The deployment targeted Citigroup’s large, global IBM MQ and mainframe middleware estate to provide centralized monitoring and operational automation across critical message flows. Nastel APM was configured to monitor message queue health, transaction flows, and routine MQ operational tasks, leveraging Nastel AutoPilot capabilities for automated remediation and runbook driven automation. Functional implementation emphasized real time event detection, alerting, and orchestration of MQ operational workflows consistent with Application Performance Management practices. Integrations connected Nastel APM directly with IBM MQ and mainframe operational endpoints to ingest queue metrics and event streams, supporting operations across multiple regions. The operational scope covered banking and finance operations and provided consolidated visibility and incident escalation paths into operations teams. Governance focused on reducing manual MQ management through standardized operational workflows and automated remediation playbooks, with rollout and purchase details reported by industry press. The implementation delivered faster problem detection and reduced operational overhead as reported in industry coverage.
Servicios Novasat Professional Services 16 $1M Mexico Nastel Nastel APM Application Performance Management 2015 n/a In 2015, Servicios Novasat deployed Nastel APM by implementing Nastel AutoPilot Insight as an Application Performance Management solution to span UNIX and Windows infrastructure. The implementation was scoped regionally across Mexico and Latin America and targeted transactional visibility for ERP, CRM, billing and IVR systems. Nastel AutoPilot Insight was configured to provide end to end transaction tracking and root cause drilldown, applying transaction correlation, event detection and dashboarding to surface cross system latency and failure patterns. Nastel APM was used for real time monitoring and alerting across application and infrastructure tiers, aligning monitoring coverage to business transaction flows rather than individual hosts. Operational coverage focused on first and Tier 3 support workflows, with governance organized around phased instrumentation of transaction classes and handoff procedures for incident resolution. According to the vendor case study the regional deployment reduced help desk tickets and Tier 3 escalations and cut mean time to repair substantially.
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