Mexico City, 3100,
Mexico
Servicios Novasat Technographics
Servicios Novasat Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Servicios Novasat and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16 Servicios Novasat employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Servicios Novasat has purchased the following applications: Rocket.chat for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2015, Algolia Search for Application, Web and Enterprise Search in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Servicios Novasat is running and its propensity to invest more and deepen its relationship with Rocket.chat , Microsoft , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Servicios Novasat revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Servicios Novasat intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Servicios Novasat Tech Stack and Enterprise Applications
Servicios Novasat AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022 Servicios Novasat deployed Rocket.chat on their website. Servicios Novasat implemented Rocket.chat as a Chatbots and Conversational AI application to provide an embedded web chat interface for customer engagement and service inquiries.
The implementation centers on an embedded Rocket.chat widget delivering real-time messaging, conversational routing, and agent channeling to support front-line customer service. Configuration leverages Rocket.chat administrative controls to define user roles, channels, and message routing, aligning the deployment with customer support and sales functions within the small professional services organization. Integrations with other enterprise systems are not specified in the source, so operational scope is described as website customer engagement and internal agent workflows using standard Chatbots and Conversational AI capabilities.
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Servicios Novasat Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Servicios Novasat implemented Microsoft 365 for Collaboration. The Microsoft 365 deployment provided hosted email, cloud document storage, and team collaboration capabilities for the companys 16 employees in Mexico, and is surfaced on their public website through Microsoft 365 managed content. The implementation supported professional services workflows for client communication and document exchange.
Microsoft 365 was configured to centralize user provisioning, mailbox administration, and document sharing using cloud hosted collaboration features such as group workspaces and presence enabled communication. Operational governance emphasized administrative role assignment and access controls to manage small team collaboration across client projects, while the website integration exposed selected Microsoft 365 assets for external content delivery.
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Servicios Novasat Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2022 | 2022 |
In 2022, Servicios Novasat implemented Algolia Search on its website https://www.sky.com.mx/. The deployment uses Algolia Search as an Application, Web and Enterprise Search solution to deliver customer facing site search and content discovery for the organization. This implementation positions Algolia Search as the primary search and retrieval layer for public website search interactions.
The implementation includes indexed search collections, relevance tuning, autocomplete and facet driven navigation, and a front end integration that calls Algolia Search APIs to render results in real time. Search configuration and relevance adjustments are managed through the Algolia Search dashboard and API driven indexing workflows, with changes rolled into the website codebase to update UI behavior. Operational scope is focused on web content and customer experience on the public site, with search administration handled in house by the web operations and development contributors.
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Servicios Novasat CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Management Platform | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Servicios Novasat ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2015 | 2016 |
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Servicios Novasat IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Servicios Novasat
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Servicios Novasat Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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