List of Netsmart CareRecord EHR Customers
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United States
Since 2010, our global team of researchers has been studying Netsmart CareRecord EHR customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Netsmart CareRecord EHR for Electronic Health Record from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Netsmart CareRecord EHR for Electronic Health Record include: Country of Los Angeles, a United States based Government organisation with 112000 employees and revenues of $35.50 billion, Clara Martin Center, a United States based Non Profit organisation with 181 employees and revenues of $14.0 million, Rosecrance, a United States based Healthcare organisation with 60 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using Netsmart CareRecord EHR, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Clara Martin Center | Non Profit | 181 | $14M | United States | Netsmart Technologies | Netsmart CareRecord EHR | Electronic Health Record | 2021 | n/a |
In 2021, Clara Martin Center implemented Netsmart CareRecord EHR to modernize behavioral health and addiction treatment workflows across multiple locations in Vermont and to support its Certified Community Behavioral Health Clinic CCBHC expansion. The implementation centralized clinical records and workflows on an Electronic Health Record platform tailored to community mental health services.
Netsmart CareRecord EHR was configured to support behavioral health documentation, appointment scheduling, care coordination, patient intake and outcomes tracking, reflecting standard Electronic Health Record functional modules for community behavioral health providers. Configurations emphasized streamlined clinical documentation templates and scheduling workflows to reduce administrative burden and improve referral throughput.
Operational scope covered clinical teams and administrative staff across multiple Vermont sites, concentrating on behavioral health, addiction treatment programs and CCBHC services. The deployment prioritized coordination between intake, evaluation and treatment teams to improve first appointment access and continuity of care.
Governance and rollout were aligned with the CCBHC expansion and included workflow redesign to standardize care coordination across sites. According to the Netsmart success story, Clara Martin Center reported a 73% decrease in wait time from evaluation to first appointment and a 49% decrease in staff turnover between 2021 and 2024, outcomes linked to the Netsmart CareRecord EHR driven improvements in care coordination and operational efficiency.
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Country of Los Angeles | Government | 112000 | $35.5B | United States | Netsmart Technologies | Netsmart CareRecord EHR | Electronic Health Record | 2011 | n/a |
In 2011, Country of Los Angeles implemented Netsmart CareRecord EHR as an enterprise behavioral-health Electronic Health Record to provide an integrated clinical, administrative and financial system across Los Angeles County. The deployment served as the foundational clinical record within the county’s Integrated Behavioral Health Information System IBHIS, targeting care coordination for approximately 250,000 individuals and supporting hundreds of contracted providers.
The implementation consolidated core Electronic Health Record capabilities, including clinical documentation and care coordination workflows, administrative case management, and financial billing and claims modules. Netsmart’s myAvatar CareRecord served as the foundational EHR for IBHIS, enabling standardized clinical content and streamlined operational processes across county and provider workflows.
Operational coverage extended across county behavioral health departments and the network of contracted provider organizations, establishing a shared patient record and interoperability pathways between county systems and provider systems. The scope emphasized cross-organizational information exchange to support coordinated treatment plans, referrals, and longitudinal behavioral-health records across sites and providers.
Governance for the IBHIS-centered deployment centralized clinical record stewardship and workflow standardization to enable interoperability and consistent care processes across participating organizations. Explicit outcomes cited include improved care coordination and streamlined workflows across county and provider systems, achieved through the enterprise Netsmart CareRecord EHR deployment.
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Rosecrance | Healthcare | 60 | $6M | United States | Netsmart Technologies | Netsmart CareRecord EHR | Electronic Health Record | 2022 | n/a |
In 2022, Rosecrance implemented Netsmart CareRecord EHR, an Electronic Health Record, to unify fragmented systems across approximately 60 locations in Illinois, Iowa and Wisconsin supporting addiction treatment and behavioral health. The deployment centralized patient records and clinical workflows to create a single source of truth for care teams across clinic, outreach and community-based programs. This consolidation was oriented around a Netsmart enterprise CareRecord approach to clinical and care coordination in the U.S. Midwest region.
Configuration emphasis focused on clinical documentation, care coordination workflows, crisis screening and shared treatment plans consistent with Electronic Health Record capabilities. Implementation work included standardized documentation templates, role based access controls and workflow automation to standardize intake and assessment steps, and to accelerate routing of high risk cases. The Netsmart CareRecord EHR was instrumented to support clinician-facing workflows and coordinated care planning across multidisciplinary teams.
Operational governance was centralized to enforce documentation standards, access policies and reporting across the multi-state footprint, and rollout prioritized clinical and care coordination functions. Rosecrance reported improved early crisis intervention and enhanced strategic decision making following the move to Netsmart CareRecord EHR, with centralized operational reporting providing leadership visibility into treatment patterns and clinical risk.
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