List of Netsmart myHealthPointe Customers
Netsmart Technologies
4950 College Blvd,
Overland Park, 66211, KS,
United States
Overland Park, 66211, KS,
United States
1 800-842-1973
Professional Services
2600
$630M
Since 2010, our global team of researchers has been studying Netsmart myHealthPointe customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Netsmart myHealthPointe for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Netsmart myHealthPointe for Customer Engagement include: Waukesha County United States, a United States based Government organisation with 1500 employees and revenues of $450.0 million, Arisa Health, a United States based Non Profit organisation with 1100 employees and revenues of $101.0 million, Jill Kauffman, a United States based Healthcare organisation with 1 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Netsmart myHealthPointe, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Netsmart myHealthPointe customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Arisa Health | Non Profit | 1100 | $101M | United States | Netsmart Technologies | Netsmart myHealthPointe | Customer Engagement | 2024 | n/a | In 2024 Arisa Health implemented Netsmart myHealthPointe as part of a broader adoption of the Netsmart CareFabric platform, positioning the deployment within the Customer Engagement category to centralize client engagement, payments and communications across its merged behavioral health organizations. The decision targeted consolidation of consumer-facing touchpoints under a single consumer portal to reduce fragmentation across intake, billing, and virtual engagement workflows. The implementation narrative identifies Arisa Health as the system owner and the myHealthPointe consumer portal as the primary application for client self-service interactions. The deployment emphasized myHealthPointe modules aligned to consumer portal functionality, including consumer billing interfaces, payment orchestration and virtual engagement access, along with secure client communications features. Configuration work focused on mapping billing workflows into the portal and enabling patient facing payment flows and messaging, consistent with Customer Engagement capabilities. Automation of standard patient billing notifications and virtual visit access was a category aligned goal of the implementation. Operational coverage spans the merged behavioral health organizations within Arisa Health and touches core business functions such as billing, revenue cycle touchpoints, clinical access and client services. The implementation is anchored on the Netsmart CareFabric platform and the Netsmart myHealthPointe consumer portal as the client engagement layer, creating a single front door for payments and virtual care interactions. No other third party system integrations were specified in the public disclosure. Governance and rollout planning emphasized centralizing engagement policies and standardizing intake to payment workflows across sites, with a timeline to full rollout inferred from the December 2024 selection announcement. The project explicitly aims to streamline consumer billing and virtual engagement and to improve collections and client access to care, as stated in project communications. Operational risks or costs were not detailed in the source material. | |
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Jill Kauffman | Healthcare | 1 | $1M | United States | Netsmart Technologies | Netsmart myHealthPointe | Customer Engagement | 2023 | n/a | In 2023 Jefferson Center in Colorado implemented Netsmart myHealthPointe as a Customer Engagement solution to extend behavioral health services beyond clinic visits. The deployment focused on deviceless remote patient monitoring and consumer facing engagement, positioning Netsmart myHealthPointe as the patient communication layer during an initial pilot program. Configuration prioritized clinician messaging and appointment management capabilities within Netsmart myHealthPointe, and the platform was used to deliver standardized assessments such as the PHQ-9 directly to patients between visits. The implementation centered on workflows common to Customer Engagement applications, including secure messaging, appointment reminders, in-app assessment delivery, and patient adherence tracking. Operational integration linked Netsmart myHealthPointe with Netsmart EHRs to exchange assessment results, appointment status, and messaging events, enabling end to end interoperability between patient touchpoints and clinical records. The rollout targeted behavioral health services and clinician teams participating in the pilot in Colorado, with the platform operating as a consumer engagement and remote monitoring conduit tied to the organization’s Netsmart clinical systems. Governance for the pilot emphasized clinician workflow alignment and incremental onboarding to validate engagement and adherence measures. Reported outcomes in the pilot included improved connections between appointments and the ability to administer PHQ-9 assessments in the field, and the program sought to boost patient engagement and adherence during its initial phase. | |
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Waukesha County United States | Government | 1500 | $450M | United States | Netsmart Technologies | Netsmart myHealthPointe | Customer Engagement | 2013 | n/a | In 2013, Waukesha County United States implemented Netsmart myHealthPointe as a consumer portal within its Customer Engagement program. The deployment was part of a multi year digital transformation to move from paper billing to an integrated CareRecord/myAvatar platform, aligning patient engagement touchpoints with clinical and financial systems early in the initiative. The Netsmart myHealthPointe implementation centered on the consumer engagement portal working alongside billing and telehealth capabilities, with configuration focused on patient messaging, online bill presentment, and appointment interaction workflows consistent with Customer Engagement solutions. Functional alignment intentionally connected front end portal features to billing processes and telehealth enablement, reducing manual billing steps as the portal captured consumer interactions. Integration work tied myHealthPointe to the county s CareRecord/myAvatar platform and to billing workflows within Waukesha County Health and Human Services, creating a more continuous information flow between patient communications, clinical documentation, and financial operations. The operational scope covered county HHS services, streamlining patient communication across clinical and administrative teams and extending telehealth access through the same engagement layer. Governance followed a phased, multi year rollout that moved billing from paper based processes into electronic workflows and formalized portal driven communication channels. Outcomes explicitly cited include reduced billing time and enabled telehealth, with the implementation positioned to improve coordination between clinical and financial workflows across county departments. |
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Buyer Intent: Companies Evaluating Netsmart myHealthPointe
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FAQ - APPS RUN THE WORLD Netsmart myHealthPointe Coverage
Netsmart myHealthPointe is a Customer Engagement solution from Netsmart Technologies.
Companies worldwide use Netsmart myHealthPointe, from small firms to large enterprises across 21+ industries.
Organizations such as Waukesha County United States, Arisa Health and Jill Kauffman are recorded users of
Netsmart myHealthPointe for Customer Engagement.
Companies using Netsmart myHealthPointe are most concentrated in Government, Non Profit and Healthcare, with adoption spanning over 21 industries.
Companies using Netsmart myHealthPointe are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Netsmart myHealthPointe across Americas, EMEA, and APAC.
Companies using Netsmart myHealthPointe range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 0%.
Customers of Netsmart myHealthPointe include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Netsmart myHealthPointe customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement.