De Rigo
De Rigo Technographics
De Rigo Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by De Rigo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3300 De Rigo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that De Rigo has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2012, Microsoft 365 for Collaboration in 2017, NFON Contact Center for Call Center in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems De Rigo is running and its propensity to invest more and deepen its relationship with Intuit , Microsoft , NFON or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing De Rigo revenues, which have grown to $800.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for De Rigo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
De Rigo Tech Stack and Enterprise Applications
De Rigo ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2012 | 2012 |
In 2012, De Rigo implemented Intuit Quickbooks Enterprise as its ERP Financial solution. The deployment centralized core financial processes for the Italy-based manufacturing company with approximately 3,300 employees and reported revenue of 800000000. Intuit Quickbooks Enterprise was positioned to manage transactional accounting and financial reporting workloads consistent with ERP Financial expectations, leveraging the organization’s strong proficiency with Windows, Excel, and QuickBooks for user adoption and desktop-based operations.
The implementation focused on configuring general ledger, accounts payable, accounts receivable, fixed asset accounting, inventory valuation controls and consolidated financial reporting. Configuration activities included a standardized chart of accounts, period close routines and Excel-based reconciliation templates to align with existing spreadsheet workflows. System administration and user provisioning were organized to support finance, accounting and procurement functions within manufacturing operations.
Rollout and governance emphasized process standardization across corporate finance and local accounting teams in Italy, with role-based permissions and formalized month-end close workflows. Change control for financial configuration items and templates was instituted to maintain reporting consistency and to embed QuickBooks operational practices into daily accounting procedures. Ongoing administration prioritized maintenance of accounting controls and reporting configuration within the Intuit Quickbooks Enterprise environment.
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De Rigo Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 De Rigo implemented Microsoft 365 as its Collaboration platform across its corporate operations in Italy, covering an enterprise user base of approximately 3,300 employees. The deployment is explicitly referenced on the company website and positions Microsoft 365 as the central Collaboration application for productivity and content workflows.
The Microsoft 365 implementation includes standard Collaboration capabilities such as hosted email and calendaring, cloud Office applications, SharePoint Online based document management and intranet capabilities, OneDrive file synchronization, and Microsoft Teams for real-time collaboration. Configuration emphasis was on document lifecycle, team collaboration spaces, and centralized content access consistent with Collaboration category functionality.
Public-facing signals indicate Microsoft 365 artifacts are used in conjunction with De Rigo's web presence, suggesting integration of document or collaboration assets into corporate web workflows. Operational coverage is enterprise-wide rather than limited to a single department, reflecting use across corporate communications, product and design collaboration, and knowledge management functions.
Governance was structured around a centrally managed Microsoft 365 tenant model with role-based access controls and policy-driven content management to enforce corporate collaboration standards. Administrative and workflow changes focused on unifying productivity tooling under Microsoft 365 to standardize collaboration processes and reduce fragmentation across offices in Italy.
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PBX, VoiP and Phone Systems | Collaboration |
|
2019 | 2020 |
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De Rigo CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NFON | Legacy | NFON Contact Center | Call Center | CRM | KLF Italia Italy | 2019 | 2020 |
In 2019, De Rigo decided to modernize its customer-service operations and selected NFON Contact Center in the Call Center category. The decision targeted De Rigo Vision in Italy and defined a program to consolidate telephony and extend multichannel customer engagement for customer-service and post-sales support functions.
The implementation deployed NFON's Ncontact Center to enable multichannel handling including Web and SMS, with planned Chat and WhatsApp channels, and to centralize approximately 300 extensions. Configuration work focused on multichannel routing and unified extension management to provide a consistent agent experience across channels and reduce telephony fragmentation.
Installation began in June 2020 with partner KLF Italia in Italy leading the rollout and technical deployment. Operational coverage emphasized customer-service teams and post-sales support, with the platform used to unify inbound handling and streamline agent queuing and call distribution across the consolidated estate.
The case study explicitly references Ncontact Center usage and reports outcomes tied to the implementation, including reduced telephony costs and improved post-sales support responsiveness. Governance and rollout followed a partner-led installation timeline beginning June 2020, aligning platform configuration with customer-service workflows and operational requirements.
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De Rigo CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at De Rigo
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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General Manager | Manager | Finance | |
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Director of Sales | Director | Finance | |
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Customer Service Manager | Manager | Customer Service | |
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VP of Sales & Marketing | VP | Marketing | |
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Apps Being Evaluated by De Rigo Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from De Rigo IT executives and key decision makers. This section highlights De Rigo's latest recorded technology evaluations, including SugarCRM for Customer Experience, CRM on 2025-03-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the De Rigo digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-03-06 | De Rigo | Evaluated | SugarCRM | SugarCRM | Customer Experience, CRM | CRM |
FAQ - APPS RUN THE WORLD De Rigo Technographics
De Rigo is a Manufacturing organization based in Italy,
with around 3300 employees and annual revenues of $800.0 million.
De Rigo operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Microsoft 365 and NFON Contact Center,
covering areas like ERP Financial, Collaboration and Call Center.
De Rigo has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Microsoft and NFON.
De Rigo recently adopted applications including
Sophos Email in 2020, NFON Cloudya in 2019 and NFON Contact Center in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of De Rigo’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates De Rigo’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete De Rigo technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.